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Home Instead, Home Care Services of Rochester

115 E University Dr

4.9(8 ratings)· Rochester average: 4.7

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Quick Facts

In-home dementia support
Provided care for a client with Alzheimer's at home
Skilled care staff
CNA support for medical procedure appointments
Transportation coordination
Works with outside transportation partner for client appointments

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families and partner organizations who reviewed this home care agency consistently describe caring, professional staff who help with daily tasks, medical appointments, and support for conditions like Alzheimer's while a loved one remains at home. Reviewers highlight smooth onboarding and reliable coordination, though the sample of reviews is very small.

What reviewers praise

  • Caregivers described as professional and compassionate
  • Helped ease burden of Alzheimer's care at home
  • Quick, painless onboarding process for new clients
  • CNA staff available for medical appointment support
  • Praised for reliable transportation coordination with partners

What reviewers flag

  • Only 8 Google reviews, a very small sample
  • No published pricing information available

AI-generated from reviews and community data.

Home Instead, Home Care Services of Rochester is a home care agency serving Rochester, Michigan offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Transportation Services, Housekeeping and Laundry Service. Families rate it 4.9 out of 5 across 8 reviews.

About Home Instead, Home Care Services of Rochester

Home Instead, Home Care Services of Rochester is a home care agency serving clients in Rochester, Michigan. The agency provides at-home care including assistance with activities of daily living, companionship, cleaning, cooking, and support for clients with medical needs.

Reviewers consistently praised the agency's professionalism, clear communication, and dignified approach to care. Families noted that caregivers were helpful and reliable, arriving on time for appointments and coordinating effectively with clients and their families. One reviewer wrote that the agency provided "stellar home care" while another appreciated the quick onboarding process.

Types of Care at Home Instead, Home Care Services of Rochester

At-Home Care

Amenities

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Transportation Services

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Reviews of Home Instead, Home Care Services of Rochester

4.9overall · 8 ratings combined

4.9★ on Google (8)

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Eric Vinuya

Apr 2026

via Google ↗ · Report

I actually was not needing home care, but was looking for a service to provide a nurse pro tem to help with a medical procedure. I was surprised there weren't many such providers available and was fortunate enough to be directed to Home Instead. The onboarding was quick and painless and Home Instead booked me with their CNA Aishah who got me to and from my appointment on time as requested and also followed up afterward. I appreciated the Home Instead team's prompt assistance and look forward to doing business with them again.

NEX Transportation

Mar 2026

via Google ↗ · Report

We have had the pleasure of working closely with this private home care company by providing transportation services for their clients, and we’ve been consistently impressed with their dedication and professionalism. Their team truly values the care and well-being of each patient. From clear communication to thoughtful coordination, they ensure that every client is treated with dignity, compassion, and respect. It’s evident that patient safety and comfort are always their top priorities. As a transportation partner, we appreciate how organized and responsive their staff is. They work seamlessly with us to make sure clients arrive safely and on time to appointments, reflecting their commitment to comprehensive, reliable care. We highly recommend this company to families seeking dependable, compassionate home care services.

James Feaheny

Jun 2025

via Google ↗ · Report

I have personally worked with this incredible private home care company as they provided stellar home care for my mother for a couple of years before we moved her to a memory care community. The Home Instead caretakers that came to do cleaning, cooking, and companionship for my mother were very helpful and helped to ease the burden of dealing with Alzheimer’s while she was still living at home. I highly recommend Home Instead!

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By submitting, you're okay with us and Home Instead, Home Care Services of Rochester reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Frequently Asked Questions

What types of care does Home Instead, Home Care Services of Rochester offer?

Home Instead, Home Care Services of Rochester offers At-Home Care.

Where is Home Instead, Home Care Services of Rochester located?

Home Instead, Home Care Services of Rochester is located at 115 E University Dr in Rochester, Michigan.

What do families say about Home Instead, Home Care Services of Rochester?

Home Instead, Home Care Services of Rochester carries a 4.9 out of 5 rating from 8 Google reviews. Families and partner organizations who reviewed this home care agency consistently describe caring, professional staff who help with daily tasks, medical appointments, and support for conditions like Alzheimer's while a loved one remains at home. Reviewers highlight smooth onboarding and reliable coordination, though the sample of reviews is very small. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Home Instead, Home Care Services of Rochester?

Submit the Request Information form on this page, or contact Home Instead, Home Care Services of Rochester directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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