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Home Health Care - Dignity Health Mercy Memorial - Bakersfield

1600 D St #202

3(3 ratings)· Bakersfield average: 4

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Quick Facts

Medicare quality
5.0 of 5 stars

Home Health Compare

Medicare certified
Since 1985
Specialized care programs
Covers palliative care, heart failure, wound care, COPD
End-of-life support
Includes bereavement services and spiritual support
Aging-focused program
Separate program for memory, balance, medication issues

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

This is a home health program through Dignity Health Mercy Memorial, providing skilled nursing, therapy, and end-of-life care in patients' homes rather than a residential community. Reviewers consistently praise the individual nurses and therapists for their compassion and skill, but scheduling reliability and a serious wound care error have raised real concerns for some families.

What reviewers praise

  • Highly praised, caring PT and OT staff
  • Noticeable improvement in patient's health reported
  • Covers palliative, heart failure, wound, and COPD care
  • Includes emotional, spiritual, and bereavement support

What reviewers flag

  • One report of appointments frequently missed or unreliable
  • One serious report of a wound care error causing infection

AI-generated from reviews and community data.

Home Health Care - Dignity Health Mercy Memorial - Bakersfield is a home health agency serving Bakersfield, California offering At-Home Care and Home Health. Families rate it 3.0 out of 5 across 3 reviews.

About Home Health Care - Dignity Health Mercy Memorial - Bakersfield

Home Health Care at Dignity Health Mercy Memorial in Bakersfield, California provides skilled nursing, therapeutic, and supportive services for patients recovering from illness or surgery, as well as end-of-life care in the home setting.

The program offers skilled nursing, physical therapy, speech and language pathology, and home health aide services. Specialized programs address palliative care, heart failure, wound care, and chronic obstructive pulmonary disease. For individuals with life-limiting illnesses, Mercy Memorial delivers care that includes medication management, medical supplies and equipment, emotional and spiritual support, bereavement services, and home health aide assistance.

The Center for Healthy Aging specializes in helping older adults manage health issues such as memory loss, balance problems, and medication concerns.

Types of Care at Home Health Care - Dignity Health Mercy Memorial - Bakersfield

At-Home CareHome Health

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Reviews of Home Health Care - Dignity Health Mercy Memorial - Bakersfield

3overall · 3 ratings combined

3★ on Google (3)

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Kristina Herrera

Nov 2025

via Google ↗ · Report

These nurses are nice but my mom had an abdomen infection was hospitalized for over a month came home on a wound vac and these nurses left 2 not 1 but 2 pieces of foam in her in 2 different places which caused another small infection and they took no responsibility instead tried to make excuses they all need to be retrained and I would NEVER let anyone I care about go to them again. This issue is holding my mom’s healing processes back. I’m very disappointed in this company and very upset !

Ruth Reyes

Nov 2022

via Google ↗ · Report

I’m so pleased with Our OT Chris! She is So helpful and caring!!! And so pleased with PT Michael! He is Very Caring and helpful! They have done wonders in my Husband’s Health! Thank You so much!!! That’s why I give them a 5 Stars!

JACK Sawyer

Oct 2021

via Google ↗ · Report

I have two major points. 1. Our PT nurse (Goldie) has been like miracle. 2. They have serious problems with scheduling. It is nearly impossible setup an appointment with a new person, and then it is less than 50:50 that they will actually show up on that day and time.

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By submitting, you're okay with us and Home Health Care - Dignity Health Mercy Memorial - Bakersfield reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Medicare Quality of Care

Home Health Care - Dignity Health Mercy Memorial - Bakersfield is a Medicare-certified home health agency (certified since 1985). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

5.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Medical social services
  • Home health aide

What patients say

4.0 / 5 patient survey rating

  • Would definitely recommend the agency83%US 79%
  • Rated their overall care 9 or 10 out of 1085%US 85%
  • Care was given in a professional way89%US 89%
  • The team communicated well85%US 86%
  • The team discussed medicines, pain and home safety86%US 82%

128 completed patient surveys, 17% response rate.

Hospital outcomes

  • Discharged to the community86%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)5%US 4%Same as
  • Preventable hospital visits during care (lower is better)8%US 11%Better than

How patients did

  • Care started within 2 days of referral100%US 94%
  • Patients got better at walking or moving around100%US 83%
  • Patients got better at getting in and out of bed98%US 83%
  • Patients got better at bathing100%US 86%
  • Patients' breathing improved100%US 85%
  • Patients got better at taking medications correctly98%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations80%US 61%

Service area

Home Health Care - Dignity Health Mercy Memorial - Bakersfield reports serving 23 ZIP codes, including Bakersfield, Arvin, Buttonwillow, Delano, Fellows, Lamont, Maricopa, Mc Farland, Shafter, Taft and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 057704. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Home Health Care - Dignity Health Mercy Memorial - Bakersfield offer?

Home Health Care - Dignity Health Mercy Memorial - Bakersfield offers At-Home Care and Home Health.

Where is Home Health Care - Dignity Health Mercy Memorial - Bakersfield located?

Home Health Care - Dignity Health Mercy Memorial - Bakersfield is located at 1600 D St #202 in Bakersfield, California.

What do families say about Home Health Care - Dignity Health Mercy Memorial - Bakersfield?

Home Health Care - Dignity Health Mercy Memorial - Bakersfield carries a 3.0 out of 5 rating from 3 Google reviews. This is a home health program through Dignity Health Mercy Memorial, providing skilled nursing, therapy, and end-of-life care in patients' homes rather than a residential community. Reviewers consistently praise the individual nurses and therapists for their compassion and skill, but scheduling reliability and a serious wound care error have raised real concerns for some families. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Home Health Care - Dignity Health Mercy Memorial - Bakersfield?

Yes. Home Health Care - Dignity Health Mercy Memorial - Bakersfield is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 5.0 out of 5 stars.

Do I need a referral to use Home Health Care - Dignity Health Mercy Memorial - Bakersfield?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Home Health Care - Dignity Health Mercy Memorial - Bakersfield?

Submit the Request Information form on this page, or contact Home Health Care - Dignity Health Mercy Memorial - Bakersfield directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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