MyLivingChoice

Home At Taylor'S Pointe

3464 Springdale Road

4.1(80 ratings)· Cincinnati average: 4

Home At Taylor'S Pointe, photo 11 / 5

Quick Facts

Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
92
Stay length
Offers both short-term respite and long-term stays
History
Operating in the community since 2006
Leadership
Recent change in facility management team

What Families Think

Reviewers of this skilled nursing facility are sharply divided: many praise the cleanliness, caring nursing and therapy staff, and helpful admissions team, while a notable number describe serious lapses in care, communication breakdowns, and staffing problems. Several reviews mention a change in leadership that some feel has improved conditions, though complaints about unanswered phones and inconsistent care continue to surface.

The Good

  • Many reviewers call staff caring and attentive
  • Facility frequently described as clean and well-kept
  • Admissions coordinator praised for easing difficult transitions
  • Strong therapy/rehab team mentioned by name
  • Respite and short-term stays available
  • New management credited with recent improvements

The Bad

  • Multiple reports of unanswered phones and poor family communication
  • Several accounts of slow or inadequate staff response times
  • Reports of neglect including delayed medication and wound care
  • One account of a facility restricting choice of hospice provider
  • One serious account of racial mistreatment by night staff

AI-generated from reviews and community data.

Home At Taylor'S Pointe is a senior living community in Cincinnati, Ohio offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.1 out of 5 across 80 reviews.

About Home At Taylor'S Pointe

The Home at Taylor's Pointe is a 92-bed nursing center located in Colerain Township, near shopping and dining around Northgate Mall in the greater Cincinnati area.

The community provides skilled nursing care for both short-term stays and longer-term residents, with a focus on comfort, connection, and thoughtful attention on a daily basis.

Staff aim to create an environment where residents can experience companionship and personal fulfillment through daily activities and engagement opportunities, alongside professional, compassionate care.

Taylor's Pointe describes its mission as providing skilled nursing care in a setting that values personal connection and everyday dignity, working to meet the evolving needs of residents and their families with professionalism and respect.

Types of Care at Home At Taylor'S Pointe

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Home At Taylor'S Pointe

4.1overall · 80 ratings combined

4.1★ on Google (80)

Coffey Grounds

Jul 2026

via Google

A wonderful nursing home with excellent staff serving the community since 2006.

Janelle Lay

Jun 2026

via Google

Everyone is very friendly and this a really clean place.

Dominque Adkins

May 2026

via Google

The admission coordinator Paige was great and very helpful. She helped make a hard time easy

Fred Jones

May 2026

via Google

I've been here 6 years and this is the best place I've been!!!!

Gary King

Oct 2025

via Google

Taylors Point is hands down the best nursing home ever. The nursing staff Jamie, Shania, Danielle, Sharon, and the maintenance staff Gary and Kenny all the cleaning staff are absolutely AMAZING!!! This is the cleanest and most professional nursing home I have ever stepped foot in. My dad has been here now for four months and he has had the best care and the most caring staff supporting him night and day. The communication from the staff has been very very good. Thank you so much for loving my dad and taking such great care of him. 🙂

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Government Inspection History

4 inspection visits in the last three years, 21 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 20, 2025Fire Safety StandardHealth ComplaintHealth Standard7 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 3, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 3, 2025

  • Have corridors or aisles that are unobstructed and are at least 8 feet in width.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 3, 2025

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 3, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 3, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 3, 2025

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 3, 2025

Nov 2, 2023Health ComplaintInfection Control1 citation
  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 9, 2023

Oct 3, 2022Fire Safety StandardHealth Standard4 citations
  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 20, 2022

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 20, 2022

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 20, 2022

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 20, 2022

Aug 8, 2019Fire Safety StandardHealth Standard9 citations
  • Ensure proper usage of power strips and extension cords.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 27, 2019

  • Install an approved automatic sprinkler system.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 22, 2019

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 27, 2019

  • Have a battery powered remote alarm panel in a location accessible by operating personnel.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 27, 2019

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 15, 2019

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 15, 2019

  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 15, 2019

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 15, 2019

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 15, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Home At Taylor'S Pointe offer?

Home At Taylor'S Pointe offers Skilled Nursing / Long Term Care.

How much does Home At Taylor'S Pointe cost?

Home At Taylor'S Pointe has not published its pricing. For context, communities in Cincinnati that publish rates start around $3,425 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Home At Taylor'S Pointe located?

Home At Taylor'S Pointe is located at 3464 Springdale Road in Cincinnati, Ohio.

What do families say about Home At Taylor'S Pointe?

Reviewers of this skilled nursing facility are sharply divided: many praise the cleanliness, caring nursing and therapy staff, and helpful admissions team, while a notable number describe serious lapses in care, communication breakdowns, and staffing problems. Several reviews mention a change in leadership that some feel has improved conditions, though complaints about unanswered phones and inconsistent care continue to surface.

How did Home At Taylor'S Pointe do on recent health and safety inspections?

Home At Taylor'S Pointe had 4 government inspection visits in the last three years, with 21 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Home At Taylor'S Pointe?

Submit the Request Information form on this page to connect with Home At Taylor'S Pointe and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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