Holly Hall Retirement Community

I was transferred to Holly Hall Retirement Community Healthcare (HHRCH) to do rehab after going through cervical spine surgery. I found the care to be outstanding! The medical, support staff, case worker, health information specialist, and food service team went over and above to ensure that I was taken care of properly and received real time communications! I am a 20 year retired Navy Chief (Hospital Corpsman) coming in contact with healthcare teams in both military and civilian facilities. I can attest that the professionalism and Comradery at HHRCH is second to none! -I am giving a shoutout to the following at HHRCH 1. Dr. Rajan 2. Victor 3. Cindy 4. Alberta 5. Anthony 6. Brenda 7. Cam 8. Christine 9. Festus 10. Jasmine R. 11. Jesse 12. Kelsey 13. Key 13. Kisha 14. Koko 15. Lyndia 16. Marcia 17. Okwee 18. Reina 19. Rykki 20. Sam 21. Stanesha

S W

Nov 2025

via Google ↗

Reina Gonzalez, the Admissions Coordinator, is a true God sent guardian angel. She went above and beyond to help my mom and I ensure she got her care needs met. It is people like her that restore my faith in humankind. I highly recommend paying her a visit if you or a loved one is in need of a healthcare navigator. Whether or not Holly Hall is the right fit for the level and stage of care, as well as insurance challenges you may have, she will take the time to point you in the right direction.

No care at all for someone like me that could not walk or put weight on one leg! Left after 2.5 days!

This place has actually been good for my father. Reina and Cindy and all the staff have been extremely helpful and understanding. Getting him to all his appointments. Also taking the stress and pressure off of my family while we work, to care for him while he awaits another surgery. Trust me I'm very picky, and I toured 5 facilities before this one. Every facility has their opportunities but this one I have had really no complaints. The only thing I would improve is consistent therapy schedules and sessions.

James Stewart

Feb 2025

via Google ↗

I am.wroting this review to acknowledge and highlight the wonderful exceptional experience I have had with Patrick Collier at Holly Hall CRC. I will make this as brief as possible yet expound on the qualities of great service provided by Patrick. As I sought to find a community and facility to aid my 92 year old father's rehab therapy, I needed a place that would accommodate not only his individual condition but cater his character wholly. After visiting 2 properties (Park Manor Missoury City and Westchase) I knew I was in for a long search. However, on the day I decided to make multiple visits across the city of Houston, I decided to stop by, leaving the VA Hospital since it was a close facility and not far from my house. Amazingly, as I entered the property I felt this would be my last stop. I was introduced to Patrick for tour by the security guard and another employee which lead me to believe HE was the guy who would make this my first and only visit for the day. Patrick and I immediately connected and as I explained to him my needs he listened carefully, which in turn provoked his convincing pitch to respond to every need I mentioned. He was knowledgeable not only about other facilities and their performance grades but also noted the specific accommodations he could provided and how they compare to others. My is 92 with mild dementia. Patrick made this process smoother than I could have imagined. His warm welcoming attitude, knowledge and spirit helped me decide immediately that this was the place for rehabilitation for my dad and even myself as I daily care and provide the right treatment and service to my loved one. Doing this on my own is not easy but Patrick definitely made it feel that way. I will be happy to refer other people to this facility and hope that Patrick would continue to be in place to guide many more people while also being rewarded for his service. Thank you Patrick and Holly Hall CRC Management.