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Holladay Healthcare Center

4782 South Holladay Boulevard

4(110 ratings)· Salt Lake City average: 4.4

Holladay Healthcare Center, photo 11 / 5

Quick Facts

Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
120
Physician oversight
Residents cared for under in-house physicians
On-site amenity
Has an in-house hair salon for residents

What Families Think

Reviewers of Holladay Healthcare Center frequently praise the nursing, CNA, and therapy staff for compassionate, attentive care during short-term rehab and long-term stays, though a notable number of reports describe serious lapses in hygiene, communication, and food quality. The facility has a 4.0 Google rating from 110 reviews, but the mix includes both glowing accounts of recovery support and pointed complaints about neglect and dismissive staff.

The Good

  • Physical and occupational therapy teams frequently praised
  • Nursing and CNA staff described as attentive and compassionate
  • Family members say staff treated residents with dignity
  • On-site hair salon available to residents
  • Owner/manager personally checked in on resident issues

The Bad

  • Multiple reviewers report food quality problems, including cold or unappetizing meals
  • Several reports of inconsistent shower and hygiene care
  • Multiple families describe poor communication or unreturned calls from staff
  • One report of nurse negligence leading to hospital transport
  • Some reviewers describe certain staff as rude or dismissive

AI-generated from reviews and community data.

Holladay Healthcare Center is a senior living community in Salt Lake City, Utah offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.0 out of 5 across 110 reviews.

About Holladay Healthcare Center

Holladay Healthcare Center is a nursing home and rehabilitation facility located in Holladay, Utah, within Salt Lake County. The community positions itself as a location for both short-term rehabilitation and long-term care, working with residents, their families, and healthcare providers to build individualized care and treatment plans.

Nursing staff provide round-the-clock care for residents under the direction of in-house physicians. The center combines modern treatment approaches with hands-on therapeutic methods, offering both short-term and long-term rehabilitation programs tailored to each individual's needs.

The stated goal of the care team is to help residents regain strength and mobility in a setting described as comfortable, safe, and therapeutic, with an emphasis on treating each person as a valued guest during their stay.

Beyond clinical care, Holladay Healthcare Center offers a variety of activities for residents. A monthly activity calendar is filled with options throughout the day designed to help residents stay active and engaged.

Types of Care at Holladay Healthcare Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Holladay Healthcare Center

4overall · 110 ratings combined

4★ on Google (110)

David Bemis

Jul 2026

via Google

Very nice and caring staff. They took great care of my mother

xathraxx bulaxxican

Jun 2026

via Google

My husband would discriminated against for being homeless and was trespass from the property they set him up to have a manic episode just so they could call the cops and have him removed I don't know what to do

christina rountree

Jun 2026

via Google

Everyone there from the cleaners to the kitchen to the nurses and doctors thank you for taking care of me as well as you did. Everyday you all came in with a smile and a good morning. Being there alone from te to time help me to get better<br>Thank you again. Christina Rountree

Scott Daspundude2026

May 2026

via Google

Out of all the hospitals and aftercare facilities I'm happy to post holladay healthcare is one of the best

Ramona Koegler

Mar 2026

via Google

This place is wonderful place for rehab and therapy. The staff took really great care of my mom. However, the meals need improvement.

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Government Inspection History

3 inspection visits in the last three years, 34 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 24, 2025Fire Safety StandardHealth ComplaintHealth Standard15 citations
  • Ensure proper usage of power strips and extension cords.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 11, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 10, 2025

  • Assure that each resident’s assessment is updated at least once every 3 months.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2025

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2025

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2025

  • Have corridors or aisles that are unobstructed and are at least 8 feet in width.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 11, 2025

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 11, 2025

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 11, 2025

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 10, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 10, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2025

  • Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 10, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2025

  • Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2025

Sep 8, 2023Fire Safety StandardHealth ComplaintHealth Standard8 citations
  • Respond appropriately to all alleged violations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 9, 2023

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 9, 2023

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 9, 2023

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 9, 2023

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 9, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 9, 2023

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 9, 2023

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 9, 2023

Dec 16, 2021Fire Safety StandardHealth Standard11 citations
  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 4, 2022

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 7, 2022

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 7, 2022

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2022

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2022

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 4, 2022

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 4, 2022

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2022

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 4, 2022

  • Ensure that residents are assessed for appropriateness for a feeding assistant program, receive services as per their plan of care, and feeding assistants are trained and supervised.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2022

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Holladay Healthcare Center offer?

Holladay Healthcare Center offers Skilled Nursing / Long Term Care.

Where is Holladay Healthcare Center located?

Holladay Healthcare Center is located at 4782 South Holladay Boulevard in Salt Lake City, Utah.

What do families say about Holladay Healthcare Center?

Reviewers of Holladay Healthcare Center frequently praise the nursing, CNA, and therapy staff for compassionate, attentive care during short-term rehab and long-term stays, though a notable number of reports describe serious lapses in hygiene, communication, and food quality. The facility has a 4.0 Google rating from 110 reviews, but the mix includes both glowing accounts of recovery support and pointed complaints about neglect and dismissive staff.

How did Holladay Healthcare Center do on recent health and safety inspections?

Holladay Healthcare Center had 3 government inspection visits in the last three years, with 34 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Holladay Healthcare Center?

Submit the Request Information form on this page to connect with Holladay Healthcare Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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