Doris Itodo
Sep 2026
Beautiful place for the elderly.
Holbrook Sugar Hill
5135 W Broad St NE4.7(28 ratings)· Sugar Hill average: 4.4
Part of Holbrook Life · 4 communities · 4.6★ average · (1 other nearby)
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1 / 6Quick Facts
- Licensed capacity
- 175 residents
- Spouse housing
- Concierge suites for spouses needing no assistance
- Wellness amenity
- On-site heated therapy pool for residents
- Location perk
- Walking distance to Sugar Hill City Center
- Billing note
- Added Vitality fee for residents skipping extra services
Georgia DCH
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families of residents at Holbrook Sugar Hill frequently praise the warmth of staff, the beauty of the facility, and the quality of care during transitions into assisted living and memory care. However, one long-term reviewer described a significant decline in 2025, citing a new unexplained fee, rising costs, worsening food quality, and slow dining service, while another noted difficulty reaching the community by phone.
What reviewers praise
- Staff repeatedly described as warm and compassionate
- Smooth transitions into assisted living and memory care
- Heated therapy pool aiding resident mobility
- Beautiful, resort-like building and grounds
- Active activities calendar including field trips
- Concierge suites let non-caregiving spouses stay close
What reviewers flag
- One report of a new $300/month fee added without notice
- One reviewer described declining food quality and slow dining service
- One report of parking shortage for residents and visitors
- One report of nobody answering or returning phone calls
AI-generated from reviews and community data.
Holbrook Sugar Hill is a senior living community in Sugar Hill, Georgia offering Assisted Living, Memory Care and Independent Living. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 4.7 out of 5 across 28 reviews.
About Holbrook Sugar Hill
Holbrook Sugar Hill is an assisted living and memory care community located in Sugar Hill, Georgia, near downtown Sugar Hill. The community opened in July 2022 and features nearly 130 apartment homes with floor plans ranging from studios to two-bedroom units, some up to 971 square feet, all with designer finishes and elegant detail.
The community offers assisted living and memory care services for residents who need additional support, as well as concierge-level suites available for spouses who require no assistance but wish to remain close to their loved ones. Residences are described as upscale with spacious rooms and designer interiors.
Holbrook Sugar Hill provides residents access to a full suite of amenities including Thistle & Oak restaurant, Finn & Fox Lounge, and various lifestyle activities. The community features restorative green spaces and is noted for its magazine-worthy architecture and residential interiors.
The location is situated within walking distance to the Sugar Hill City Center, which offers restaurants, grocery stores, retail shops, an outdoor amphitheater, a skating center, and a performing arts center, positioning residents near dining, entertainment, and cultural activities.
Types of Care at Holbrook Sugar Hill
Assisted LivingIndependent LivingMemory Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Multiple Floor Plans
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Chapel / Religious Services
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Outdoor Patio
Activities
- Social Activities
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Help Me ChooseReviews of Holbrook Sugar Hill
4.7overall · 28 ratings combined
4.7★ on Google (28)
Kelly Riker
Jul 2026
When it came time to find a memory care community for our mom, we originally chose another facility. From the moment we walked through the doors, we knew it wasn't the right fit. We immediately began visiting other communities, hoping to find a place where she would truly feel at home.<br><br>Holbrook exceeded our expectations in every way. What truly sets Holbrook apart is the professionalism and compassion of the staff. From the moment you walk in, you're greeted with warmth and genuine care. The staff doesn't just provide excellent care—they take the time to engage with each resident, making them feel valued, respected, and part of a community.<br><br>Choosing memory care isn't just about where your loved one will live; it's also about the place you'll be visiting for the rest of their life. Knowing that Mom is surrounded by people who truly care gives our family tremendous peace of mind.<br><br>Holbrook also offers incredible amenities and opportunities that enrich the lives of its residents, including a heated therapy pool, a fitness room, beautiful dining areas, and weekly field trips that keep residents active and engaged.<br><br>We know Mom is loving her new home, and our entire family feels incredibly blessed to be part of the Holbrook family. We are grateful every day for the care, kindness, and dignity they provide.
Bill Sattler
Jul 2026
Mom moved in 2 months ago. Staff is amazing! Whole process was seamless from Emily taking time for tours, Amanda move in specialist, Robin and Michelle making sure care plan and meds taking care of to Janice and Nicole the concierges who always makes us feel welcome. Can't forget Gary in restaurant that always remembers mom's likes and dislikes. Place is gorgeous rooms spacious. Totally the best.
Donlyn Sanders
Jul 2026
I have moved my mother twice. Once into assisted living and 6 months later into memory care at The Holbrook Sugar Hill. Both moves were emotional and overwhelming to say the least. Amanda’s kindness, time and willingness to help with every detail made both transitions much easier. Highly recommend!
Harvey Glass
Feb 2026
From the time that you walk-in to the community,for the very 1st time it will blow you away. The staff is amazing,Amanda and Erin are so easy to talk to its like family. Stacey the GM is very accommodating to all your needs. The place will just below you away,there is no comparison between Holbrook and any other community,its in its own league.
Frequently Asked Questions
What types of care does Holbrook Sugar Hill offer?
Holbrook Sugar Hill offers Assisted Living, Independent Living and Memory Care.
Where is Holbrook Sugar Hill located?
Holbrook Sugar Hill is located at 5135 W Broad St NE in Sugar Hill, Georgia.
What do families say about Holbrook Sugar Hill?
Holbrook Sugar Hill carries a 4.7 out of 5 rating from 28 Google reviews. Families of residents at Holbrook Sugar Hill frequently praise the warmth of staff, the beauty of the facility, and the quality of care during transitions into assisted living and memory care. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Holbrook Sugar Hill?
Submit the Request Information form on this page, or contact Holbrook Sugar Hill directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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