MyLivingChoice

Hillside Personal Care

1175 Old Waynesboro Pike

1(4 ratings)

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Hillside Personal Care, photo 1

Quick Facts

Total units
48
Licensed capacity
48 residents

Pennsylvania DHS

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Hillside Personal Care has received uniformly negative feedback from families, with all four Google reviews giving the lowest possible rating. Reviewers describe difficulty reaching staff by phone, poor physical conditions, and concerns about staffing levels and oversight.

What reviewers flag

  • Multiple reports describe the building as dirty, smelly, and in need of repairs
  • One reviewer said staff are very young and appear understaffed
  • One reviewer said calls went unanswered for two weeks
  • One reviewer said owners are rarely present on-site

AI-generated from reviews and community data.

Hillside Personal Care is a senior living community in Fairfield, Pennsylvania offering Assisted Living. Families rate it 1.0 out of 5 across 4 reviews.

About Hillside Personal Care

Hillside Personal Care is an assisted living community in Fairfield, Pennsylvania, licensed for up to 48 residents.

Reviewers consistently reported serious concerns across multiple areas of care and operations. Families described difficulty reaching the facility by phone, conditions they characterized as dirty and in need of repairs, and what they perceived as insufficient staffing. One reviewer wrote, "Two weeks calling to find out about someone and no one answers the phone." Another expressed frustration with what they saw as a gap between the facility's business practices and the quality of resident care provided.

Types of Care at Hillside Personal Care

Assisted Living

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Reviews of Hillside Personal Care

1overall · 4 ratings combined

1★ on Google (4)

Ardell Sheets

Jun 2026

via Google ↗

Absolutely horrible place. And the state doesn't care about it. Just says, "where will those people go if we close that down." 🤦‍♀️ For all their lack of care, they sure are in the business of the residents and their family!

Jose Torres

Jun 2021

via Google ↗

THIS IS THE WORST. TWO WEEKS CALLING TO FIND OUT ABOUT SOMEONE AND NO ONE ANSWERS THE PHONE. IRRECONCILABLE. I CAN ONLY IMAGINE WHAT IT'S LIKE INSIDE.

Lexi M

Jun 2018

via Google ↗

Dirty, smelly,run down, desperately needs repairs, owners never around. Understaffed with people barely out of high school.

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Frequently Asked Questions

What types of care does Hillside Personal Care offer?

Hillside Personal Care offers Assisted Living.

Where is Hillside Personal Care located?

Hillside Personal Care is located at 1175 Old Waynesboro Pike in Fairfield, Pennsylvania.

What do families say about Hillside Personal Care?

Hillside Personal Care carries a 1.0 out of 5 rating from 4 Google reviews. Reviewers describe difficulty reaching staff by phone, poor physical conditions, and concerns about staffing levels and oversight. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Hillside Personal Care?

Submit the Request Information form on this page, or contact Hillside Personal Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of Fairfield.

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