Tonya Gilbert
Sep 2024
This facility is very deceiving by the pictures online. The staff is very confrontational. Not all but the ones I talked with were but it was more conflict than a pleasant visit. Everybody possess to be so busy but doing what is to be be done for the residents. When your loved one goes to a facility it doesn't feel good at all and you try to be supportive and pleasant to staff and you get treated like you don't have a right to support your family in a respective way. You reach out to the social worker, administrator no one calls you back. Not all the employees there are like that but it more very attitudinal ones than good ones. It smells horrible in there. People walking in and out without masks, you can't tell staff from residents. Osha, joint Commision, and infection prevention/control all need to come and see what's going on. My family member was there for a month and half and that month did not make me feel good at all. Only four people that I saw treated her well besides getting meds. The owners of this facility needs to be fined and this building need to be shut down. Is this what the Medical facility had come too. No compassion, no integrity. Nothing in this facility says rehabilitation at all, it says Institution in a bad way. This was my first experience with a facility and this was truly horrible for my family member and for me being this was my Mother. Thank for your lack of concern, and lack medical support. Your slogan should be you send and we finish them.
