MyLivingChoice

Hillside Rehab and Healthcare Center

1265 Mclaran Avenue

3.6(97 ratings)· Saint Louis average: 3.8

Hillside Rehab and Healthcare Center, photo 11 / 5

Quick Facts

Total units
208
Ownership
For profit, Corporation
Certified beds
208

What Families Think

Reviews for Hillside Rehab and Healthcare Center are mixed, with several families praising the warmth of staff and the therapy team, while one detailed report raises serious concerns about cleanliness, staff attitude, and lack of follow-up from management. The community has a 3.6 out of 5 rating from 97 Google reviews, reflecting this split experience.

The Good

  • Staff described as warm and attentive
  • Therapy department praised for individualized care
  • Active social calendar with arts, crafts, karaoke
  • Helped smooth discharge planning after a hospital stay
  • Nice holiday decorations noted by families

The Bad

  • One detailed report of confrontational staff and unreturned calls
  • One report of unpleasant odors and inconsistent mask use
  • One report describing lack of follow-up from social worker or administrator

AI-generated from reviews and community data.

Hillside Rehab and Healthcare Center is a senior living community in Saint Louis, Missouri offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.6 out of 5 across 97 reviews.

About Hillside Rehab and Healthcare Center

Hillside Rehab and Healthcare Center is a skilled nursing and long-term care facility in Saint Louis, Missouri, with capacity for 208 residents.

Family experiences at Hillside are mixed but lean positive. Many families praise the care staff provide, with one noting the team went "beyond what was necessary" for their loved one. Visitors consistently highlight the food quality, cleanliness, and welcoming environment. Activities like arts and crafts and karaoke create opportunities for social engagement. However, some families report operational challenges, one mentioned lost belongings and incomplete admissions paperwork upon arrival, and another encountered confrontational staff interactions despite efforts to remain pleasant during visits. A few reviews note inconsistency in staff demeanor, with friendliness varying by individual employee.

The facility operates with newer therapy equipment and emphasizes personalized attention to resident needs. Families who experienced longer stays often appreciated the support staff provided with discharge planning and care transitions.

Hillside holds a 3.6 out of 5 Google rating based on 97 reviews. The feedback suggests a facility where many residents receive attentive, compassionate care, though operational and interpersonal consistency remains an area of concern for some families.

Types of Care at Hillside Rehab and Healthcare Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Arts and Crafts
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Hillside Rehab and Healthcare Center

3.6overall · 97 ratings combined

3.6★ on Google (97)

Tonya Gilbert

Sep 2024

via Google

This facility is very deceiving by the pictures online. The staff is very confrontational. Not all but the ones I talked with were but it was more conflict than a pleasant visit. Everybody possess to be so busy but doing what is to be be done for the residents. When your loved one goes to a facility it doesn't feel good at all and you try to be supportive and pleasant to staff and you get treated like you don't have a right to support your family in a respective way. You reach out to the social worker, administrator no one calls you back. Not all the employees there are like that but it more very attitudinal ones than good ones. It smells horrible in there. People walking in and out without masks, you can't tell staff from residents. Osha, joint Commision, and infection prevention/control all need to come and see what's going on. My family member was there for a month and half and that month did not make me feel good at all. Only four people that I saw treated her well besides getting meds. The owners of this facility needs to be fined and this building need to be shut down. Is this what the Medical facility had come too. No compassion, no integrity. Nothing in this facility says rehabilitation at all, it says Institution in a bad way. This was my first experience with a facility and this was truly horrible for my family member and for me being this was my Mother. Thank for your lack of concern, and lack medical support. Your slogan should be you send and we finish them.

Marianne Roberts

Jun 2024

via Google

Never answer the phone, I am unable to speak to anyone.

Skylar Williams

May 2024

via Google

Thank you, Hillside, for your exceptional care and warmth. The staff here go above and beyond to ensure the well-being and comfort of their residents. The environment is friendly and inviting, fostering a sense of community among resident and staff alike. There’s ample opportunity for engaging in activities and social interaction whether it’s arts and craft or karaoke. I must also commend the therapy department for their exceptional care and attention to individual needs to improve quality of life for these residents. Overall, I highly recommend Hillside to anyone seeking a nurturing and vibrant community for their loved ones. Keep up the fantastic work!

Lennoria Payne

Apr 2024

via Google

Building smells good and staff give best possible care for their residents. Hillside is always striving to better themselves. It’s a welcoming and fun environment!

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Government Inspection History

15 inspection visits in the last three years, 160 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 14, 2026Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 21, 2026

Apr 28, 2026Health Complaint1 citation
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 5, 2026

Apr 24, 2026Health Complaint11 citations
  • Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jun 6, 2026

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jun 6, 2026

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jun 6, 2026

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 6, 2026

  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 23, 2026

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 6, 2026

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 23, 2026

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 6, 2026

  • Honor the resident's right to choose his or her attending physician.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 6, 2026

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 6, 2026

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 6, 2026

Mar 26, 2026Health Complaint3 citations
  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 30, 2026

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 30, 2026

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 30, 2026

Mar 20, 2025Health Complaint3 citations
  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Mar 26, 2025

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Mar 26, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 26, 2025

Feb 6, 2025Health Complaint6 citations
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Mar 26, 2025

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Mar 26, 2025

  • Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 3, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 3, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 3, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 26, 2025

Nov 5, 2024Health Complaint3 citations
  • Put firmly secured handrails on each side of hallways.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Nov 26, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 26, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 26, 2024

Jul 16, 2024Fire Safety StandardHealth ComplaintHealth Standard49 citations
  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity J of L: immediate jeopardy, isolatedCorrected Aug 26, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Aug 26, 2024

  • Ensure that residents are free from significant medication errors.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Aug 26, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Aug 26, 2024

  • Provide enough food/fluids to maintain a resident's health.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Aug 26, 2024

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity G of L: actual harm, isolatedCorrected Aug 26, 2024

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 26, 2024

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadWaiver has been granted

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 26, 2024

  • Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 26, 2024

  • Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 26, 2024

  • Implement a program that monitors antibiotic use.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 26, 2024

  • Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 26, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 26, 2024

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 26, 2024

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 26, 2024

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 5, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 26, 2024

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 26, 2024

  • Have elevators that firefighters can control in the event of a fire.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 26, 2024

  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 26, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 26, 2024

  • Reasonably accommodate the needs and preferences of each resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 26, 2024

  • Use approved construction type or materials.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 26, 2024

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 26, 2024

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 26, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 26, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 26, 2024

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 26, 2024

  • Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 4, 2024

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 4, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 4, 2024

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 26, 2024

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 26, 2024

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 26, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 26, 2024

  • Provide bedrooms that don't allow residents to see each other when privacy is needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 26, 2024

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 26, 2024

  • Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 26, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 26, 2024

  • Plan the resident's discharge to meet the resident's goals and needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 26, 2024

  • Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 26, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 26, 2024

  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 26, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 4, 2024

  • Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 26, 2024

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 26, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 4, 2024

  • Post nurse staffing information every day.

    Severity C of L: potential for minimal harm, widespreadCorrected Aug 26, 2024

Jan 19, 2024Health Complaint1 citation
  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 7, 2024

Nov 8, 2023Health Complaint4 citations
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 20, 2023

  • Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 20, 2023

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 28, 2023

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 20, 2023

Sep 14, 2023Health Complaint6 citations
  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Oct 17, 2023

  • Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 20, 2023

  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 17, 2023

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 20, 2023

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 20, 2023

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 17, 2023

Aug 1, 2023Health Complaint1 citation
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity L of L: immediate jeopardy, widespreadFound during a complaint inspectionCorrected Aug 3, 2023

Jul 14, 2023Health Complaint4 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 24, 2023

  • Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 24, 2023

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 3, 2023

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 24, 2023

Jan 25, 2022Fire Safety StandardHealth Standard32 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedCorrected Mar 10, 2022

  • List the names and contact information of those in the facility.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 10, 2022

  • Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 10, 2022

  • Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 10, 2022

  • Assure the security of all personal funds of residents deposited with the facility.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 10, 2022

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 10, 2022

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 10, 2022

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 10, 2022

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 10, 2022

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 10, 2022

  • Implement emergency and standby power systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 10, 2022

  • Provide activities to meet all resident's needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 10, 2022

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 10, 2022

  • Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 10, 2022

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 10, 2022

  • Have simulated fire drills held at unexpected times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 10, 2022

  • Have elevators that firefighters can control in the event of a fire.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 10, 2022

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 10, 2022

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 10, 2022

  • Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 10, 2022

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 10, 2022

  • Reasonably accommodate the needs and preferences of each resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 10, 2022

  • Honor the resident's right to manage his or her financial affairs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 10, 2022

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 10, 2022

  • Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2022

  • Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2022

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2022

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2022

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2022

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2022

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 10, 2022

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity C of L: potential for minimal harm, widespreadCorrected Mar 10, 2022

Dec 24, 2019Fire Safety StandardHealth Standard35 citations
  • Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    Severity L of L: immediate jeopardy, widespreadCorrected Jan 28, 2020

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G of L: actual harm, isolatedCorrected Jan 28, 2020

  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 28, 2020

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 11, 2020

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 28, 2020

  • Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 28, 2020

  • Establish staff and initial training requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 28, 2020

  • Ensure proper usage of power strips and extension cords.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 28, 2020

  • Provide enough food/fluids to maintain a resident's health.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 28, 2020

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 28, 2020

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 28, 2020

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 28, 2020

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 28, 2020

  • Ensure medication error rates are not 5 percent or greater.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 28, 2020

  • Observe each nurse aide's job performance and give regular training.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 28, 2020

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 28, 2020

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 28, 2020

  • Provide activities to meet all resident's needs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 28, 2020

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 28, 2020

  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 28, 2020

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 28, 2020

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 28, 2020

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2020

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2020

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2020

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2020

  • Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2020

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2020

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2020

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2020

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2020

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2020

  • Provide timely, quality laboratory services/tests to meet the needs of residents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2020

  • Keep all essential equipment working safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2020

  • Provide medically-related social services to help each resident achieve the highest possible quality of life.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2020

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Hillside Rehab and Healthcare Center offer?

Hillside Rehab and Healthcare Center offers Skilled Nursing / Long Term Care.

Where is Hillside Rehab and Healthcare Center located?

Hillside Rehab and Healthcare Center is located at 1265 Mclaran Avenue in Saint Louis, Missouri.

What do families say about Hillside Rehab and Healthcare Center?

Reviews for Hillside Rehab and Healthcare Center are mixed, with several families praising the warmth of staff and the therapy team, while one detailed report raises serious concerns about cleanliness, staff attitude, and lack of follow-up from management. The community has a 3.6 out of 5 rating from 97 Google reviews, reflecting this split experience.

How did Hillside Rehab and Healthcare Center do on recent health and safety inspections?

Hillside Rehab and Healthcare Center had 15 government inspection visits in the last three years, with 160 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Hillside Rehab and Healthcare Center?

Submit the Request Information form on this page to connect with Hillside Rehab and Healthcare Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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