MyLivingChoice
Hillsboro House, photo 1

Quick Facts

Total units
33
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
33
Facility size
One of the smallest licensed nursing homes in NH
Service area
Draws residents from towns across Contoocook Valley region
Longevity
Operating in the community for nearly 50 years

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Hillsboro House is a small, long-standing skilled nursing facility in Hillsboro, New Hampshire, serving residents from the Contoocook Valley area. Reviews are mixed: some families praise the caring staff and clean environment, while others report painful experiences with lack of privacy during end-of-life care and unresponsive administration.

What reviewers praise

  • Staff described as caring and attentive
  • Facility described as clean and welcoming
  • Small, intimate setting integrated into the town
  • Wildlife education visits and seasonal activities for residents

What reviewers flag

  • Multiple reports of unresponsive or unsympathetic administration after a resident's death
  • One report of no private room available during hospice/end-of-life care
  • One report staff did not return phone calls from family

AI-generated from reviews and community data.

Hillsboro House is a senior living community in Hillsboro, New Hampshire offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.4 out of 5 across 7 reviews.

About Hillsboro House

Hillsboro House is a nursing home in Hillsboro, New Hampshire, offering skilled nursing care to seniors from the Contoocook Valley region and surrounding towns including Antrim, Henniker, Bennington, Washington, Windsor, Weare, Deering, and Hopkinton. The facility has served families in the area for nearly half a century.

One of the smallest licensed and certified care facilities in New Hampshire, Hillsboro House accommodates just 33 residents. Rather than operating as a large institutional facility isolated from the community, it maintains an integrated location within Hillsboro itself and provides the same range of services as larger institutions in a different, more intimate environment.

The community organizes activities and programs for residents, including visits from wildlife educators who bring animals to engage and delight the residents. Seasonal activities and celebrations are also part of life at Hillsboro House.

Types of Care at Hillsboro House

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities

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Reviews of Hillsboro House

3.4overall · 7 ratings combined

3.4★ on Google (7)

Huna_bandz

Jun 2026

via Google ↗ · Report

The cheeseburger pizza is the only thing ill get there and it so far is my favroite pizza ive found it is a little price tho

Pauline Dube

Apr 2026

via Google ↗ · Report

It’s been 5 months since my mom passed away and I still feel the guilt . While my mother was in her dying phase, she was in a room (same room she had) with two other people…one who had the tv on constantly. We were not able to sit in peace with her. I asked about hospice or another room. They said they didn’t have another room and they did everything a hospice nurse would do. I wish I pushed the issue. I’m so sorry for my mom . I wish we could have just sat with her and with our family.

Mickey Shoemaker

Nov 2022

via Google ↗ · Report

A quick update, It's been 7 months since my moms passing and I've still not received a speck of sympathy from the administration. It's like she never lived there at all (and she lived there for 3 years). I'm totally disgusted. My mom was a resident here for 3 years, not a phone call or sympathy card when she passed away. They have some caring staff but the administrators leave a lot to be desired. Half the time they didn't even return my phone calls. If you want a responsive and caring team, look elsewhere.

L G

Dec 2017

via Google ↗ · Report

Awesome staff! Beautiful, clean, and caring! We couldn't be happier!

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By submitting, you're okay with us and Hillsboro House reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Government Inspection History

4 inspection visits in the last three years, 41 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 27, 2026Fire Safety ComplaintHealth Complaint3 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jun 18, 2026

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 4, 2026

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 4, 2026

Aug 6, 2025Fire Safety StandardHealth Standard13 citations
  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 30, 2025

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 30, 2025

  • Have simulated fire drills held at unexpected times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 30, 2025

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 30, 2025

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 30, 2025

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 9, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 9, 2025

  • Have properly installed hallway dispensers for alcohol-based hand rub.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2025

  • Have properly located and lighted "Exit" signs.

    Severity C of L: potential for minimal harm, widespreadCorrected Sep 30, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity C of L: potential for minimal harm, widespreadCorrected Sep 30, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity C of L: potential for minimal harm, widespreadCorrected Sep 30, 2025

  • Provide properly protected cooking facilities.

    Severity C of L: potential for minimal harm, widespreadCorrected Sep 30, 2025

Sep 5, 2024Fire Safety StandardHealth Standard18 citations
  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 6, 2024

  • Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 31, 2024

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 8, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 8, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 15, 2024

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 15, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 2, 2025

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 15, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 15, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 15, 2024

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 15, 2024

  • Have properly installed hallway dispensers for alcohol-based hand rub.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 15, 2024

  • Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 2, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 8, 2024

  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 8, 2024

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 15, 2024

  • Have properly located and lighted "Exit" signs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 15, 2024

  • Ensure proper usage of power strips and extension cords.

    Severity C of L: potential for minimal harm, widespreadCorrected Nov 15, 2024

Aug 17, 2023Fire Safety StandardHealth Standard7 citations
  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 6, 2023

  • Have properly installed hallway dispensers for alcohol-based hand rub.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 11, 2023

  • Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    Severity C of L: potential for minimal harm, widespreadCorrected Sep 11, 2023

  • Ensure the activities program is directed by a qualified professional.

    Severity C of L: potential for minimal harm, widespreadCorrected Sep 11, 2023

  • Honor the resident's right to organize and participate in resident/family groups in the facility.

    Severity C of L: potential for minimal harm, widespreadCorrected Sep 11, 2023

  • Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

    Severity C of L: potential for minimal harm, widespreadCorrected Sep 9, 2023

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity C of L: potential for minimal harm, widespreadCorrected Sep 11, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Hillsboro House offer?

Hillsboro House offers Skilled Nursing / Long Term Care.

Where is Hillsboro House located?

Hillsboro House is located at Po Box 400 67 School Street in Hillsboro, New Hampshire.

What do families say about Hillsboro House?

Hillsboro House carries a 3.4 out of 5 rating from 7 Google reviews. Hillsboro House is a small, long-standing skilled nursing facility in Hillsboro, New Hampshire, serving residents from the Contoocook Valley area. Reviews are mixed: some families praise the caring staff and clean environment, while others report painful experiences with lack of privacy during end-of-life care and unresponsive administration. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did Hillsboro House do on recent health and safety inspections?

Hillsboro House had 4 government inspection visits in the last three years, with 41 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Hillsboro House?

Submit the Request Information form on this page, or contact Hillsboro House directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of Hillsboro.

Prefer to stay home?

Home care agencies serving Hillsboro bring help to the house: daily living, companionship, and respite for family caregivers.

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