Kevin W
Mar 2026
Staff is friendly, very knowledgeable about indivualized care plans and professional. Excellent one on one nursing service to the residents.
11728 Hidden Lake Drive
2.6(17 ratings)· Saint Louis average: 3.7
1 / 5CMS Care Compare
Reviews of The Estates of Hidden Lake are sharply divided, with some families praising attentive, caring nursing staff and a clean, quiet environment, while others report serious neglect issues including mold, unresolved HVAC problems, and inadequate meals. A change in management has also led to complaints about rent increases and notices to vacate for independent living residents.
AI-generated from reviews and community data.
The Estates of Hidden Lake is a skilled nursing / long term care community in Saint Louis, Missouri. The community is licensed for up to 67 residents.
Families rate The Estates of Hidden Lake 2.6 out of 5 based on 17 Google reviews.
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Help Me Choose2.6overall · 17 ratings combined
2.6★ on Google (17)
Kevin W
Mar 2026
Staff is friendly, very knowledgeable about indivualized care plans and professional. Excellent one on one nursing service to the residents.
Vernita
Feb 2026
Under new management. When they purchased facility they knew about independent living residents. Nothing is being offered for the price increase. Now most of the Seniors have to find affordable housing which is extremely difficult 😑 5 months in...Notice began January 1, 2026 without reason. They want us out?
Toni
Nov 2025
DO NOT put your loved one in this facility! My Aunt is searching for a new apartment facility as this place has not maintained adequate cooling and heating for her on the independent living side. It’s been over a year and she has contacted management and maintenance many times for assistance and nothing has been resolved!! They deserve NO stars, but Google made me select 1. To continue to treat an elderly in that manner is pure neglect!!
Paul
Oct 2025
Now look, I spent approx 3 hours in the facility just tonight. I spent another several hours in the facility a couple months ago. Here's what I experienced, I saw a very quiet facility where residents appeared happy, clean, fed. Many residents were socializing after dinner with friends. Nurses were smiling and very hospitable. I saw a young man with a spray bottle of glass cleaner and towels walking towards me, he smiled asked me how I was doing like he genuinely cared, he was wondering all the glass he could find and then would step back and view whatever he cleaned from a different view making sure it wasn't streaked. Who does that? That's quality workmanship! For those families who have loved ones there , from what I saw you've done good entrusting them with their care. Keep up the good work.
Martina Hickman
Apr 2025
This facility is horrible do not bring your family member here, they have mold, water leaks, they Do not feed the residents proper meals, my sister always had to bring my dad something to eat, one night they gave him salad and bread. They neglect residents, my dad was on a hall with mold they moved all the residents but him, and he was left on that hall for weeks until my sister took him out of there. Not a good place at all
The Estates of Hidden Lake offers Skilled Nursing / Long Term Care.
The Estates of Hidden Lake is located at 11728 Hidden Lake Drive in Saint Louis, Missouri.
Reviews of The Estates of Hidden Lake are sharply divided, with some families praising attentive, caring nursing staff and a clean, quiet environment, while others report serious neglect issues including mold, unresolved HVAC problems, and inadequate meals. A change in management has also led to complaints about rent increases and notices to vacate for independent living residents.
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