Dianne Roach
Nov 2021
they r very good to my brother he is very satisfied so far
Heritage Retirement Center
1650 Cokey Rd4(5 ratings)· Rocky Mount average: 4.2
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Quick Facts
- Licensed capacity
- 126 residents
North Carolina DHSR
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Family reviews of Heritage Retirement Center are mixed, ranging from very positive experiences with attentive staff to serious concerns about inconsistent care and unresolved issues with missing belongings. Several reviewers note a noticeable difference between day and night shift staff attentiveness.
What reviewers praise
- Staff described as caring and a 'god send'
- Community reported as very clean
- One family says relative is satisfied and well cared for
- Night shift staff praised for honesty and attentiveness
What reviewers flag
- Multiple reports of inconsistent care between day and night staff
- One report of missing personal belongings not reimbursed
- One reviewer described care as extremely poor overall
AI-generated from reviews and community data.
Heritage Retirement Center is a senior living community in Rocky Mount, North Carolina offering Independent Living. Families rate it 4.0 out of 5 across 5 reviews.
About Heritage Retirement Center
Heritage Retirement Center is an independent living community in Rocky Mount, North Carolina.
Reviewers describe mixed experiences with staffing and management consistency. Some families report that staff are attentive and caring, with one reviewer noting the community is "very clean." Others raised concerns about responsiveness to resident requests, missing personal belongings, and inconsistent quality of care depending on the time of day.
Several residents and families expressed satisfaction with their experience, though reviews indicate variability in staff performance and reliability may be an area to explore directly when considering the community.
Types of Care at Heritage Retirement Center
Independent Living
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Help Me ChooseReviews of Heritage Retirement Center
4overall · 5 ratings combined
4★ on Google (5)
Clacy Garrett
Aug 2019
Its a shame that its night and day at this faculty when it comes to staff. in the day time i got the run around on certain task that was suppose to be done for my love on which was put off until I come to do the job. then there the problem of his personal belongings that keeps being missing and I"m to replace them with out being reimburse for them to where I'm told that its not there problem. I do have to say for the night staff that I've seen thank you for being honest and caring to my brother there while keeping it real with me. I will be doing what I have to get justice believe that.
ZEBO
Nov 2017
You'd be better off homeless... REALLY...And you can count on one hand the number of "good" and "caring" people who work there.
Alex Summers
Sep 2017
Very clean. And the people that work there are a god send. Thank you for care!!!!
Frequently Asked Questions
What types of care does Heritage Retirement Center offer?
Heritage Retirement Center offers Independent Living.
Where is Heritage Retirement Center located?
Heritage Retirement Center is located at 1650 Cokey Rd in Rocky Mount, North Carolina.
What do families say about Heritage Retirement Center?
Heritage Retirement Center carries a 4.0 out of 5 rating from 5 Google reviews. Family reviews of Heritage Retirement Center are mixed, ranging from very positive experiences with attentive staff to serious concerns about inconsistent care and unresolved issues with missing belongings. Several reviewers note a noticeable difference between day and night shift staff attentiveness. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Heritage Retirement Center?
Submit the Request Information form on this page, or contact Heritage Retirement Center directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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