MyLivingChoice

Heritage Place Memory Care

1735 North Broad Street

3.5(6 ratings)· Lexington average: 4

Heritage Place Memory Care, photo 11 / 6

Quick Facts

Total units
24
Licensed capacity
24 residents

Tennessee HFC

Ownership
Family-led, locally operated senior living community
Respite Care
Short-term respite stays available for families
Adult Day Program
Daytime care for seniors still living at home
Memory Care Setting
Secure setting with spacious floor plans
Nursing Support
On-site registered nurse available

What Families Think

Heritage Place Memory Care is a small, locally operated memory care community in Lexington, TN. Reviewers are split: several praise the caring, family-like staff and clean environment, while others report unanswered phones and high staff turnover that left them questioning whether advertised services were actually delivered.

The Good

  • Staff described as caring and family-like
  • Praised for cleanliness
  • Strong activity director noted by a reviewer
  • On-site RN and 24-hour staff
  • Restaurant-style dining with made-to-order breakfast

The Bad

  • One report of unanswered phones during repeated call attempts
  • One report of high staff turnover and unmet service promises

AI-generated from reviews and community data.

Heritage Place Memory Care is a senior living community in Lexington, Tennessee offering Memory Care and Assisted Living. Amenities include Restaurant style Dining Room, Outdoor Patio and Gathering / Activity Spaces. Families rate it 3.5 out of 5 across 6 reviews.

About Heritage Place Memory Care

Heritage Place is a memory care community in Lexington, Tennessee, operated by Americare as a family-led, locally operated senior living community. The community specializes in caring for individuals with memory loss and Alzheimer's disease, using the Best Friends™ Approach to memory care in a secure setting with spacious floor plans and engaging activities.

Beyond memory care, Heritage Place coordinates additional support services including short-term rehabilitation and outpatient therapy for seniors managing acute or chronic medical conditions, hospice care through trusted local providers, and respite care services for families needing flexible, short-term stays. The community also offers Adult Daylight services for seniors living at home who need daytime care and social engagement while their caregivers manage other responsibilities.

The community emphasizes dining and nutrition, featuring a restaurant-style dining room with made-to-order breakfast and daily lunch and dinner specials prepared with fresh ingredients. Residents enjoy amenities including spacious community dining rooms, family rooms with televisions, beauty salon services, manicured grounds, and secure patios with scenic views. Scheduled transportation is available for convenience.

Activities and enrichment programs are central to daily life at Heritage Place, with opportunities including pet therapy, exercise classes, faith-based programs, live music, social gatherings, and intergenerational programs designed to foster connection and well-being. The community describes its approach as Hometown Hospitality, emphasizing mind, body, and soul wellness throughout residents' time there.

Types of Care at Heritage Place Memory Care

Assisted LivingMemory Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Outdoor Patio
  • Pet Friendly
  • Security
  • Transportation Services

Activities

  • Birthday / Holiday Parties
  • Day Trips and Outings
  • Live Performances
  • Religious Services
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Heritage Place Memory Care

3.5overall · 6 ratings combined

3.5★ on Google (6)

Deborah Walker

Dec 2025

via Google ↗

They say they do everything that is posted on their website, but it is nothing but a big farce..turnover of staff is unbelievable. What hospice, what exercise, I guess you call playing Bingo everyday an activity..

Robin Gracey

May 2025

via Google ↗

I've called several times today but can't get anyone to answer the phone. What's going on there?

Susan Barton Hebert

Aug 2023

via Google ↗

The Arbors is a beautiful facility with caring staff and an excellent activity director. I am pleased that my mom is settling in well.

Alana Davis

Aug 2023

via Google ↗

The staff here are amazing. They treat their residents like family. Everyone is so caring and kind and they take such good care of our dad .

Anonymous

Jul 2023

via Google ↗

They care a lot about the people in there . This is a wonderful place . And it's clean.

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Frequently Asked Questions

What types of care does Heritage Place Memory Care offer?

Heritage Place Memory Care offers Assisted Living and Memory Care.

Is Heritage Place Memory Care pet friendly?

Yes. Heritage Place Memory Care lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.

Where is Heritage Place Memory Care located?

Heritage Place Memory Care is located at 1735 North Broad Street in Lexington, Tennessee.

What do families say about Heritage Place Memory Care?

Heritage Place Memory Care is a small, locally operated memory care community in Lexington, TN. Reviewers are split: several praise the caring, family-like staff and clean environment, while others report unanswered phones and high staff turnover that left them questioning whether advertised services were actually delivered.

How can families visit Heritage Place Memory Care?

Submit the Request Information form on this page, or contact Heritage Place Memory Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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