Althea Bryan
Jul 2026
Clean and customer oriented. Patients are treated promptly and respectfully
1 / 5Quick Facts
- Total units
- 118
- Medicare rating
- 3 of 5
- Ownership
- Government, Hospital district
- Certified beds
- 118
- Inspections
- View history (23 citations)
- Ownership
- Privately owned, family-operated nursing center
CMS Care Compare
What Families Think
Heritage Park of Katy is a small, family-owned skilled nursing and rehabilitation center in Katy, Texas, where most reviewers describe compassionate, attentive staff and strong communication with families. A minority of reviews, including one detailed account, raise serious concerns about wound care, hygiene issues, and delays in honoring a resident's end-of-life care wishes.
The Good
- Staff described as compassionate and family-like
- Consistent, proactive communication with families
- Facility described as clean and well-kept
- Engaging activities and resident events
- Family-owned, personal feel to care
The Bad
- One detailed report of pressure ulcer, skin tear, and thrush during a stay
- One report of delayed hospice communication and denied hospice access
- No published pricing information available
AI-generated from reviews and community data.
Heritage Park of Katy is a senior living community in Katy, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.5 out of 5 across 134 reviews.
About Heritage Park of Katy
Heritage Park of Katy is a 118-bed skilled nursing and long-term care facility in Katy, Texas. The community serves residents requiring medical management and rehabilitation in a licensed nursing home setting.
Families consistently praise the attentiveness of clinical staff, with several noting medication management that has meaningfully improved residents' behavior and mood. Regular, detailed family communication stands out, one family highlighted receiving comprehensive progress calls every two weeks covering medical, physical, and functional updates. Residents have formed social connections, with activities like bingo drawing regular participation. The facility itself is described as clean and bright, with on-site food preparation offering daily variety in meats, vegetables, breads, fruits, and desserts.
One notable negative review documented serious care gaps: a resident developed thrush, a stage 3 pressure ulcer, and a skin tear from an accident with furniture, alongside delayed communication about a hospice request. This contrasts sharply with the overwhelming majority of feedback but reflects legitimate concerns about consistency in incident prevention and responsiveness.
The community holds a 4.5/5 rating across 134 Google reviews, reflecting predominantly positive family experiences centered on staff warmth, medical oversight, and facility cleanliness, though prospective residents should weigh the single serious quality-of-care account against the broader pattern.
Types of Care at Heritage Park of Katy
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Heritage Park of Katy
4.5overall · 134 ratings combined
4.5★ on Google (134)
James Ewell
Jul 2026
Heritage Park does a wonderful job carrying for the people who live there! They keep the families informed about the care. They do an amazing job!
Vanessa Keo
Jun 2026
My father was a resident at this facility near the end of his life. During his stay, he developed thrush, a stage 3 pressure ulcer, and sustained a significant skin tear after being wheeled into a dresser. I was also disappointed by the communication. I left a message twice regarding my father’s wish to enroll in hospice and did not receive a return call for several days. A hospice representative we had selected attempted to meet with my father and was reportedly denied access because he was receiving rehabilitation services. When I later spoke with staff and explained that my father wished to pursue hospice rather than continue rehabilitation, I felt the focus remained on the number of rehab days he had left rather than on his stated wishes and goals of care. My father repeatedly expressed that he wanted hospice care rather than continued rehabilitation. Despite our efforts to communicate this and arrange a hospice consultation, there were delays and barriers that prevented that transition from happening as quickly as he wanted. As his family, we felt his end-of-life wishes were not given the priority they deserved. Based on our experience, I would not choose this facility again.
Hank Hegar
Jun 2026
This place is such a blessing from GOD.<br>The staff are kind and attentive and professional.<br>The food is excellent and the atmosphere is pleasant, comfortable and relaxing. I highly recommend Heritage Park of Katy.
Melissa Cusick
Jun 2026
I was very pleased to have such great care here for my husband. The nurses and staff were friendly and very helpful. I was kept informed of what he needed and I was free to call any time for his progress. Heritage always smelled clean and looked clean. And the staff cared about him. Even the nurses assistance were kind and did a great job.
Government Inspection History
4 inspection visits in the last three years, 23 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Nov 7, 2024Fire Safety StandardHealth ComplaintHealth Standard6 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 26, 2024
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 26, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 26, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 26, 2024
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 26, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 26, 2024
Mar 7, 2024Health Complaint3 citations
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 11, 2024
Reasonably accommodate the needs and preferences of each resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 11, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 11, 2024
Sep 30, 2023Fire Safety StandardHealth ComplaintHealth Standard10 citations
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Oct 1, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Oct 1, 2023
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 11, 2023
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 8, 2023
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 1, 2023
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 1, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 8, 2023
Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 23, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 1, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 1, 2023
Jul 22, 2022Fire Safety StandardHealth Standard4 citations
Have approved installation, maintenance and testing program for fire alarm systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 18, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 28, 2022
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 28, 2022
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 28, 2022
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Heritage Park of Katy offer?
Heritage Park of Katy offers Skilled Nursing / Long Term Care.
Where is Heritage Park of Katy located?
Heritage Park of Katy is located at 6001 George Bush Dr in Katy, Texas.
What do families say about Heritage Park of Katy?
Heritage Park of Katy is a small, family-owned skilled nursing and rehabilitation center in Katy, Texas, where most reviewers describe compassionate, attentive staff and strong communication with families. A minority of reviews, including one detailed account, raise serious concerns about wound care, hygiene issues, and delays in honoring a resident's end-of-life care wishes.
How did Heritage Park of Katy do on recent health and safety inspections?
Heritage Park of Katy had 4 government inspection visits in the last three years, with 23 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Heritage Park of Katy?
Submit the Request Information form on this page to connect with Heritage Park of Katy and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Heritage Park of Katy? Claim this listing to update photos, pricing, and details. It's free.
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