Vanessa Keo
Jun 2026
My father was a resident at this facility near the end of his life. During his stay, he developed thrush, a stage 3 pressure ulcer, and sustained a significant skin tear after being wheeled into a dresser. I was also disappointed by the communication. I left a message twice regarding my father’s wish to enroll in hospice and did not receive a return call for several days. A hospice representative we had selected attempted to meet with my father and was reportedly denied access because he was receiving rehabilitation services. When I later spoke with staff and explained that my father wished to pursue hospice rather than continue rehabilitation, I felt the focus remained on the number of rehab days he had left rather than on his stated wishes and goals of care. My father repeatedly expressed that he wanted hospice care rather than continued rehabilitation. Despite our efforts to communicate this and arrange a hospice consultation, there were delays and barriers that prevented that transition from happening as quickly as he wanted. As his family, we felt his end-of-life wishes were not given the priority they deserved. Based on our experience, I would not choose this facility again.
