MyLivingChoice

Heritage On The Marina

3400 Laguna St.

4.3(14 ratings)· San Francisco average: 4.4

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Heritage On The Marina, photo 11 / 5

Quick Facts

Total units
109
Licensed capacity
109 residents

California CDSS

Building type
Historic building with stairs at main entrance
Accessibility
ADA-accessible back entrance available
Rehab services
On-site rehabilitation care for residents
Licensed capacity
Licensed for up to 109 residents

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families describe Heritage On The Marina as a caring, attentive community with compassionate staff and a beautiful bay-facing setting. Reviewers highlight the quality of food, activities, and nursing attention, though some note the historic building has accessibility limitations and one family felt communication about construction disruptions was lacking.

What reviewers praise

  • Kind, attentive nursing staff
  • Residents and families praise the food quality
  • Comfortable communal spaces and courtyards
  • Staff involve residents in activities
  • Compassionate rehab care team

What reviewers flag

  • Historic building not very accessible for mobility-challenged residents
  • One report of poor communication about major construction
  • Mail location inconvenient for residents with limited mobility

AI-generated from reviews and community data.

Heritage On The Marina is a senior living community in San Francisco, California offering Assisted Living and Independent Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 4.3 out of 5 across 14 reviews.

About Heritage On The Marina

Heritage On The Marina is a 109-bed assisted living community in San Francisco's Marina District. The facility accommodates residents across independent living and assisted care levels, including short-term rehabilitation services.

Families consistently praise the attentiveness of staff, describing them as kind, friendly, and accommodating. Visitors highlight the physical setting, a well-maintained property in a beautiful neighborhood, and note that the community makes intentional efforts to involve residents in activities. One family wrote, "I felt like efforts were made to involve my Dad in communal activities." Residents themselves report feeling reassured about their care and well-being at the community.

Heritage On The Marina holds a 4.3/5 Google rating based on 14 reviews, with most assessments landing at 4 or 5 stars. Families acknowledge the premium nature of the community while expressing confidence in the value received.

Types of Care at Heritage On The Marina

Assisted LivingIndependent Living

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities

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Reviews of Heritage On The Marina

4.3overall · 14 ratings combined

4.3★ on Google (14)

Jackson Ludwig

Sep 2025

via Google ↗ · Report

I can't speak for others, but I had a very good experience here while Heritage was caring for my father. Staff were very kind, friendly and accommodating and I think it was a very comfortable place for him to live. I enjoyed the time I spent with him there, and the residents there were also very kind. I felt like efforts were made to involve my Dad in communal activities. The nurses checked in on him regularly in the later periods of his time there, and made sure he was comfortable. The views and food here were very nice, and it was a comfortable place to be near the bay. There are a variety of spaces within the Heritage, a nice dining room, courtyards, gardens, and library spaces. Some rooms face towards the street and some towards the bay. My only comments are as this is a historic building, it is a bit dated in some areas, and not the most friendly for those who are mobility challenged. For example the main doors have a bunch of stairs which my Dad had difficulty with. There is an ADA back door, however. The mail is also tucked away down a dark hall in the basement, quite far from the residents' rooms, something that would've been difficult for my Dad to get. They do offer that the mail gets delivered to the front desk, however. The main reason for the -1 star is that when we signed him into the community it was not explained that there would be major construction planned. For a period they suggested bussing the residents out of their rooms to another location while work took place. Overall we felt management could've been more transparent about this from the beginning. But I don't want to end on a sour note. We appreciate all the help and care the nurses and team gave to our father over the years and we are forever grateful.

Theo Armour

Sep 2020

via Google ↗ · Report

Now that I am a resident at the Heritage, my worries about growing old have disappeared. My new challenge is just to grow better!

Jennifer Pejo

Jan 2020

via Google ↗ · Report

I visited my Grandfather here while he was doing rehab so this review is only for the rehab portion of the facility. I only visited him twice for 2 hours each, but so far my impressions are very positive. Although pricey, you get what you pay for, and the physical facility certainly reflect the price tag. The property is located in the beautiful Marina District in San Francisco. Once you check-in at the kiosk in the lobby, the property is laid out like an elegant hotel. A huge restaurant style dining room is available for meals, and while we didn’t eat there, service looked to be first class. There were many sitting areas with books and puzzles and coffee/tea/water available in the lobby. Grandfather’s care team was very compassionate - you could tell they truly cared about the residents. His room looked like a more comfortable hospital room, but is was only his rehab room until he was well enough to move to his resident room. He commented that the food they served him was delicious. So far so good with facility and hopefully as he continues to get better, his stay there will remain the highest quality.

Laurel Frazier

May 2018

via Google ↗ · Report

The Heritage on the Marina, is a most welcoming place that provides a level of care you can only wish for, for any loved one. We moved my grand-father into an independent apartment almost five years ago now, with a most recent move into the next level of care, where he now gets the assistance he requires at the young age of 98. We contribute his happiness and health to the care of not only the professionals that work with pride at the facility, but the other community members that live there. The food, activities and resources onsite are beyond great, and the location and facility just gorgeous. I hope my husband and I will have the opportunity to thrive at a senior care facility just like this one, one day!

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Frequently Asked Questions

What types of care does Heritage On The Marina offer?

Heritage On The Marina offers Assisted Living and Independent Living.

Where is Heritage On The Marina located?

Heritage On The Marina is located at 3400 Laguna St. in San Francisco, California.

What do families say about Heritage On The Marina?

Heritage On The Marina carries a 4.3 out of 5 rating from 14 Google reviews. Families describe Heritage On The Marina as a caring, attentive community with compassionate staff and a beautiful bay-facing setting. Reviewers highlight the quality of food, activities, and nursing attention, though some note the historic building has accessibility limitations and one family felt communication about construction disruptions was lacking. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Heritage On The Marina?

Submit the Request Information form on this page, or contact Heritage On The Marina directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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