MyLivingChoice

Heritage Nursing & Rehab Comm

320 East Central Avenue

4.4(64 ratings)· Zeeland average: 4.5

Heritage Nursing & Rehab Comm, photo 11 / 6

Quick Facts

Total units
39
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
39
Respite care length
Stays range from 5 days to 5 weeks
Respite payment options
Covered by Medicaid or private pay
Respite eligibility
Not dependent on hospice enrollment
Outpatient therapy access
Rehab program for patients living at home

What Families Think

Heritage Nursing and Rehabilitation Community in Zeeland, Michigan focuses on skilled nursing and rehab care, with a Google rating of 4.4 from 64 reviews. No individual review text was provided, so specific family experiences aren't detailed here, but the community's own description highlights round-the-clock clinical support and flexible respite options.

The Good

  • 24/7 nursing care and physician coverage
  • In-house pharmacy, lab, podiatry, and wound care
  • Outpatient rehab program for at-home patients
  • Flexible respite stays from 5 days to 5 weeks
  • Strong 4.4 Google rating from 64 reviews

The Bad

  • No published pricing information available online

AI-generated from reviews and community data.

Heritage Nursing & Rehab Comm is a senior living community in Zeeland, Michigan offering Skilled Nursing / Long Term Care and Assisted Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.4 out of 5 across 64 reviews.

About Heritage Nursing & Rehab Comm

Heritage Nursing and Rehabilitation Community is a nursing and rehabilitation center offering skilled nursing care, rehabilitation services, and assisted living in Zeeland, Michigan. The facility provides around-the-clock nursing care and physician coverage, supporting patients recovering from planned or unplanned hospital stays with a focus on rehabilitation to the highest level of independence.

In addition to core nursing services, the center offers in-house support including pharmacy, lab, podiatry, and wound care. An outpatient rehabilitation program is available for patients able to reside safely at home, addressing therapy needs such as building strength, improving mobility and balance, managing pain, and enhancing activities of daily living.

The community provides respite care services with flexible stays ranging from 5 days to 5 weeks and no required length of stay. Respite services may be covered by Medicaid or private pay and are not dependent upon hospice enrollment. The center collects complete medical histories and prioritizes individualized care planning to understand the unique needs and preferences of residents.

Nestled in the heart of Zeeland, the center emphasizes a sense of community with what the facility describes as an all-hands, all-hearts approach to care. The team spans clinical, administrative, nutrition, housekeeping, grounds, and support staff.

Types of Care at Heritage Nursing & Rehab Comm

Assisted LivingSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Heritage Nursing & Rehab Comm

4.4overall · 64 ratings combined

4.4★ on Google (64)

Becky Heneveld

Apr 2026

via Google

Our family had a very positive experience with Heritage Rehab. The care provided was truly appreciated, and the staff consistently went above and beyond to be helpful, kind, and attentive. What stood out most was their strong attention to medical details; everything was handled with professionalism and thoroughness, which gave us peace of mind. While the facility itself is a bit older, it is very clean and well-maintained. More importantly, the atmosphere felt warm and personal rather than clinical. We’re grateful for the compassion and dedication shown by the entire team.

Beth S.

Apr 2026

via Google

Heritage Nursing and Rehab took exceptional care of my dad during his stay. Every nurse, doctor, tech, and care specialist was consistently thoughtful, respectful, and genuinely compassionate. They went above and beyond in every aspect of his care, always treating him(and our family) with dignity and kindness. One thing that stood out most was their communication with our family. The nurses were amazing—even calling us at night to keep us updated on our dad’s condition and any changes in his status. Their level of attentiveness gave us so much peace of mind during a difficult time. We are deeply grateful for the professionalism, warmth, and dedication shown by the entire team. It’s clear they truly care about their patients, and we couldn’t have asked for better care for my dad.

Jackie Nelson

Mar 2026

via Google

If you are looking for a smaller, attentive substitute for home. Consider Heritage. They will love your loved as their own, I have seen this first hand. The therapy is top notch. Heritage keeps your family members engaged and well cared for. The employees here have passion and it shows.

Hunter R

Feb 2026

via Google

My dad was here for about two weeks. Not only was the place constantly a mess, they were so used to treating people that needed constant care, they treated almost everyone that way. The physical therapy and therapists were amazing, but now my dad refuses to go back. At some point someone tried to shove him into his bed, and whenever he needed something his call light went unanswered for 45 minutes to an hour while people were outside his room standing around. It was generally a nice place, but the service was poor.

Mary Kleinheksel

Dec 2025

via Google

My 87 year-old father has been a rehab resident at Heritage since late October. He was in a serious car accident with many broken bones and other injuries. Our family can firmly state that our loved one has received great care at this facility! Even our dad's orthopedic surgeon has been impressed with dad's healing process from serious wounds and broken bones! Everyone at Heritage, from the nurse techs, nurses, to physical and occupational therapy, and the management staff have been very skilled, informative and compassionate, both to my dad and to all of us as a family! The facility itself is clean and well taken care of! Our family would highly recommend Heritage as a place for your loved one to reside!

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Government Inspection History

3 inspection visits in the last three years, 39 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 17, 2026Fire Safety StandardHealth Standard19 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 17, 2026

  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 10, 2026

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 10, 2026

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 10, 2026

  • Provide a written emergency evacuation plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 10, 2026

  • Have restrictions on the use of flammable curtains.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 10, 2026

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 10, 2026

  • Have properly located and lighted "Exit" signs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2026

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2026

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2026

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2026

  • Have restrictions on the use of portable space heaters.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2026

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2026

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2026

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2026

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2026

  • Have exits that are accessible at all times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 10, 2026

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 17, 2026

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 17, 2026

Feb 21, 2025Fire Safety StandardHealth ComplaintHealth Standard12 citations
  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 26, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 26, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 26, 2025

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 26, 2025

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 17, 2025

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 26, 2025

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 26, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 26, 2025

  • Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 26, 2025

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 26, 2025

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 26, 2025

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 26, 2025

Apr 4, 2024Fire Safety StandardHealth ComplaintHealth Standard8 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 10, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 10, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 10, 2024

  • Reasonably accommodate the needs and preferences of each resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2024

  • Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2024

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2024

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Heritage Nursing & Rehab Comm offer?

Heritage Nursing & Rehab Comm offers Assisted Living and Skilled Nursing / Long Term Care.

Where is Heritage Nursing & Rehab Comm located?

Heritage Nursing & Rehab Comm is located at 320 East Central Avenue in Zeeland, Michigan.

What do families say about Heritage Nursing & Rehab Comm?

Heritage Nursing and Rehabilitation Community in Zeeland, Michigan focuses on skilled nursing and rehab care, with a Google rating of 4.4 from 64 reviews. No individual review text was provided, so specific family experiences aren't detailed here, but the community's own description highlights round-the-clock clinical support and flexible respite options.

How did Heritage Nursing & Rehab Comm do on recent health and safety inspections?

Heritage Nursing & Rehab Comm had 3 government inspection visits in the last three years, with 39 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Heritage Nursing & Rehab Comm?

Submit the Request Information form on this page to connect with Heritage Nursing & Rehab Comm and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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