MyLivingChoice

Heritage Home Health & Hospice

4605 Texas Blvd

4.5(16 ratings)· Texarkana average: 4.4

Heritage Home Health & Hospice, photo 11 / 5

Quick Facts

Medicare quality
3.5 of 5 stars

Home Health Compare

Medicare certified
Since 1995
Response time
Home health services began within 24 hours of hospital discharge
Care continuum
Patients can transition from home health to hospice care

What Families Think

Families describe Heritage Home Health & Hospice as compassionate and attentive during difficult times, particularly praising staff communication and support through hospice transitions. Reviewers consistently mention specific caregivers and chaplains by name, highlighting personal, patient-centered care during end-of-life and post-hospital recovery.

The Good

  • Compassionate, patient staff during hospice transitions
  • Chaplain visits offering spiritual support and comfort
  • Quick start of care after hospital discharge
  • Staff educate families on medications and daily care needs
  • High 4.5 rating across reviews

The Bad

  • No published pricing information available

AI-generated from reviews and community data.

Heritage Home Health & Hospice is a home health agency serving Texarkana, Texas offering Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 4.5 out of 5 across 16 reviews.

About Heritage Home Health & Hospice

Heritage Home Health & Hospice is a home health and hospice care provider based in Texarkana, Texas. The organization delivers in-home medical services and end-of-life care, beginning services quickly after hospital discharge and supporting families through the transition to hospice when needed.

Families consistently praise the staff's attentiveness and genuine compassion. Reviewers highlight how caregivers like Amber and Destiny provided patient, dignified personal care, while chaplains and nurses offered spiritual and emotional support during vulnerable moments. One family wrote,

Types of Care at Heritage Home Health & Hospice

Home Health

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Religious Services

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Help Me Choose

Reviews of Heritage Home Health & Hospice

4.5overall · 16 ratings combined

4.5★ on Google (16)

Christina Reneau

Aug 2025

via Google

I have as many family and friends as possible under the care of Heritage Home Health & Hospice. I have had nothing but support and empathy from Heritage cooperate in regards to my family with confirmation such as, “they’re your family, whatever they need, we are going to take care of them.” Heritage is truly a family inside and out and I am so proud to have found Heritage in 2021!!!

Terri Lucas

Aug 2025

via Google

Professional, caring, supportive and informative staff. Never to busy to talk with me or visit my mom when necessary. I am extremely grateful and appreciate all the staff help, especially Amber and her coworker who cared for mom's hygiene needs each day. I know that was not easy. Leah's support when my mom passed will never be forgotten. The late night calls and visits from the nurses, to check on my mom gave me such peace of mind.The visits Kevin made to read the Bible and pray with my mom were so comforting. Thanks to Heritage Hospice my mom had the best care and encouragement possible. Thanks to each of you for your kindness!

Shauntel Johnson

Jun 2025

via Google

Very much appreciated the Heritage team during my aunts final days with us. Their level of compassion, knowledge and support were exactly what we needed and allowed us to focus on cherishing the last few days my sweet Aunt Verna was here with us. Thank you!

Kristi Shackelford

Jan 2023

via Google

Heritage Hospice has been so helpful and kind these last couple of years assisting my mother each week and preparing us along the way. The time your chaplain came and spent with her also was very meaningful to us. He seems to truly care. When the time drew close Destiny came and was absolutely wonderful and patient. She not only spent the time needed with my mom getting her set up but spent additional time with my families members who were very upset and unsure of the final process. She completely settled the nerves. So thankful for Destiny. She came back the next morning after she passed and again her kindness and patience was memorable. The chaplain Terrell Polite also, was amazing to our family. Not only did he visit and take time and make an effort to get to know her but when we asked him to do her service he not only agreed but did an absolutely amazing job. Went above and beyond. We received excellent care and communication throughout from everyone in your organization. These two just stood out as exemplary. Thank you so much for being there for us in our time of need!

Mary L Estes

Jan 2023

via Google

Heritage Home Health & Hospice was such a blessing to our family. Couldn’t have asked for better care. Our family member needed Home Health Services after being discharged from the hospital. Heritage began providing services within 24 hours of being home. They met his every need and we were more than pleased with the care that was provided. We later transitioned to Hospice. The staff at Heritage Home Health & Hospice always came to our home with a smile on their face and a kind and loving heart. They made sure all of our questions were answered, educated us in all aspects of his care, and made sure that he had all medicines and the supplies he needed to get through each day. I would use Heritage Home Health & Hospice again and again without hesitation and would recommend them to anyone needing their services. Thank you Heritage Home Health & Hospice for everything !!!!

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Medicare Quality of Care

Heritage Home Health & Hospice is a Medicare-certified home health agency (certified since 1995). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

5.0 / 5 patient survey rating

  • Would definitely recommend the agency83%US 79%
  • Rated their overall care 9 or 10 out of 1089%US 85%
  • Care was given in a professional way91%US 89%
  • The team communicated well90%US 86%
  • The team discussed medicines, pain and home safety84%US 82%

170 completed patient surveys, 24% response rate.

Hospital outcomes

  • Discharged to the community75%US 80%Same as
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)18%US 11%Worse than

How patients did

  • Care started within 2 days of referral100%US 94%
  • Patients got better at walking or moving around88%US 83%
  • Patients got better at getting in and out of bed89%US 83%
  • Patients got better at bathing93%US 86%
  • Patients' breathing improved87%US 85%
  • Patients got better at taking medications correctly84%US 81%
  • Patients who had a fall with major injury (lower is better)2%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations41%US 61%

Service area

Heritage Home Health & Hospice reports serving 116 ZIP codes, including Tyler, Longview, Athens, Gilmer, Greenville, Henderson, Mabank, Marshall, Palestine, Texarkana and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 458337. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Heritage Home Health & Hospice offer?

Heritage Home Health & Hospice offers Home Health.

Where is Heritage Home Health & Hospice located?

Heritage Home Health & Hospice is located at 4605 Texas Blvd in Texarkana, Texas.

What do families say about Heritage Home Health & Hospice?

Families describe Heritage Home Health & Hospice as compassionate and attentive during difficult times, particularly praising staff communication and support through hospice transitions. Reviewers consistently mention specific caregivers and chaplains by name, highlighting personal, patient-centered care during end-of-life and post-hospital recovery.

Does Medicare cover care from Heritage Home Health & Hospice?

Yes. Heritage Home Health & Hospice is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.

Do I need a referral to use Heritage Home Health & Hospice?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Heritage Home Health & Hospice?

Submit the Request Information form on this page to connect with Heritage Home Health & Hospice and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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