1 / 5Families describe Heritage Home Health & Hospice as compassionate and attentive during difficult times, particularly praising staff communication and support through hospice transitions. Reviewers consistently mention specific caregivers and chaplains by name, highlighting personal, patient-centered care during end-of-life and post-hospital recovery.
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Heritage Home Health & Hospice is a home health and hospice care provider based in Texarkana, Texas. The organization delivers in-home medical services and end-of-life care, beginning services quickly after hospital discharge and supporting families through the transition to hospice when needed.
Families consistently praise the staff's attentiveness and genuine compassion. Reviewers highlight how caregivers like Amber and Destiny provided patient, dignified personal care, while chaplains and nurses offered spiritual and emotional support during vulnerable moments. One family wrote,
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Help Me Choose4.5overall · 16 ratings combined
4.5★ on Google (16)
Christina Reneau
Aug 2025
I have as many family and friends as possible under the care of Heritage Home Health & Hospice. I have had nothing but support and empathy from Heritage cooperate in regards to my family with confirmation such as, “they’re your family, whatever they need, we are going to take care of them.” Heritage is truly a family inside and out and I am so proud to have found Heritage in 2021!!!
Terri Lucas
Aug 2025
Professional, caring, supportive and informative staff. Never to busy to talk with me or visit my mom when necessary. I am extremely grateful and appreciate all the staff help, especially Amber and her coworker who cared for mom's hygiene needs each day. I know that was not easy. Leah's support when my mom passed will never be forgotten. The late night calls and visits from the nurses, to check on my mom gave me such peace of mind.The visits Kevin made to read the Bible and pray with my mom were so comforting. Thanks to Heritage Hospice my mom had the best care and encouragement possible. Thanks to each of you for your kindness!
Shauntel Johnson
Jun 2025
Very much appreciated the Heritage team during my aunts final days with us. Their level of compassion, knowledge and support were exactly what we needed and allowed us to focus on cherishing the last few days my sweet Aunt Verna was here with us. Thank you!
Kristi Shackelford
Jan 2023
Heritage Hospice has been so helpful and kind these last couple of years assisting my mother each week and preparing us along the way. The time your chaplain came and spent with her also was very meaningful to us. He seems to truly care. When the time drew close Destiny came and was absolutely wonderful and patient. She not only spent the time needed with my mom getting her set up but spent additional time with my families members who were very upset and unsure of the final process. She completely settled the nerves. So thankful for Destiny. She came back the next morning after she passed and again her kindness and patience was memorable. The chaplain Terrell Polite also, was amazing to our family. Not only did he visit and take time and make an effort to get to know her but when we asked him to do her service he not only agreed but did an absolutely amazing job. Went above and beyond. We received excellent care and communication throughout from everyone in your organization. These two just stood out as exemplary. Thank you so much for being there for us in our time of need!
Mary L Estes
Jan 2023
Heritage Home Health & Hospice was such a blessing to our family. Couldn’t have asked for better care. Our family member needed Home Health Services after being discharged from the hospital. Heritage began providing services within 24 hours of being home. They met his every need and we were more than pleased with the care that was provided. We later transitioned to Hospice. The staff at Heritage Home Health & Hospice always came to our home with a smile on their face and a kind and loving heart. They made sure all of our questions were answered, educated us in all aspects of his care, and made sure that he had all medicines and the supplies he needed to get through each day. I would use Heritage Home Health & Hospice again and again without hesitation and would recommend them to anyone needing their services. Thank you Heritage Home Health & Hospice for everything !!!!
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