Esther Edelman
Oct 2023
Heritage Assisted Living is a caring environment for my father in law. I see the same nurses there each week and I love the attention we all receive.
1 / 3Quick Facts
- Total units
- 68
- Medicare rating
- 5 of 5
- Ownership
- Non profit, Corporation
- Certified beds
- 68
- Inspections
- View history (16 citations)
- Award recognition
- National Quality Awards, Silver and Bronze
- Care mix
- 68 nursing beds and 24 assisted living units
- Extra service
- Adult day care program offered on-site
- Family involvement
- Scheduled care-plan conferences and family picnic
CMS Care Compare
What Families Think
The Good
- National Quality Award recognition (Silver and Bronze)
- Adult day care services offered
- Seven-day-a-week activity programming, including evenings
- Van outings for community events
- Regular care-plan conferences involving families
The Bad
- No detailed online reviews to verify day-to-day care quality
- No published pricing information available
AI-generated from reviews and community data.
Heritage Crossings is a senior living community in Geneva, Nebraska offering Assisted Living and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.3 out of 5 across 12 reviews.
About Heritage Crossings
Heritage Crossings in Geneva, Nebraska offers skilled nursing care, assisted living, independent living, and short-term rehabilitation services. The community is licensed for 68 nursing home residents and 24 assisted living residents housed in 18 apartments, and is certified with both Medicaid and Medicare.
The facility provides a range of care services including skilled nursing, adult day care, and assisted living options. Team members receive continuing education on clinical care practices while emphasizing compassionate, personalized attention to each resident.
Activities are programmed throughout the week to meet residents' needs and interests, with in-house programming scheduled seven days a week including evening activities. Van outings are available for residents to participate in community events. Residents are encouraged to make choices regarding their care and daily schedules, with families involved through regularly scheduled care-plan conferences and special programs including a resident-family picnic.
Heritage Crossings has received National Quality Awards recognition with Silver and Bronze designations throughout the years.
Types of Care at Heritage Crossings
Assisted LivingSkilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Transportation Services
Activities
- Birthday / Holiday Parties
- Day Trips and Outings
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Heritage Crossings
4.3overall · 12 ratings combined
4.3★ on Google (12)
Rynee Spencer
Oct 2023
Heritage Crossings has been a godsend for my sister and I am so happy to have her in a place that is so caring and friendly.
Deb Sieber
Sep 2022
It would be worth your time to look elsewhere. If I knew then what I know now I sure would have instead of putting my dad through the lack of care, mistreatment, and down right neglect. I will never be able to forgive myself for putting my dad here.
Connie Lichty
Sep 2022
My experience with Heritage Crossings began in the ‘80s when I had two grandmothers residing at the facility. It was a clean, well cared for facility and an integral part of the Geneva community. My mother moved into Assisted Living from Cheyenne WY in 2009. There had been a considerable amount of staff turner over in the Assisted Living Coordinators position. But overall my mother had good care, enjoyed the good meals, and thrived getting to know the community of residents in Assisted Living. She passed away in Sept 2011 from a highly infectious disease . Due to lack of leadership in the entire facility, I didn’t feel like the whole situation was handled well. Since that time I have become POA for a 105 y/o friend who resides in the nursing home. Her body is frail but her mind is excellent. Especially since CoVid, her life has been miserable. Some of the circumstances revolve around CoVid, others from her unmet expectations of what the care should be but mostly from the lack of leadership and lack of proper care and attention. Heritage Crossings is owned and operated by Vetter Senior Living with the home office in Elkhorn NE. They have established their own pharmacy that delivers to their 30+ facilities in a five state areas. Residents at Heritage Crossings in Geneva (or any of their other facilities) are NOT allowed to have their prescriptions filled by their own home town pharmacy. This has not created a sense of Good Will in the community. As well as becoming a “non-profit” enterprise a couple of years ago which took away $50,000+ yearly revenue from the city of Geneva. This is not what Jack Vetter envisioned when he purchased his first nursing home in 1975. He grew up in a small NE community and wants to see those small towns and rural NE thrive. Unless you are considering an Assisted Living facility or Independent Living, I would look elsewhere for nursing home care.
Michael Gudgel
May 2022
Excellent care. The perfect place for our parents.
Government Inspection History
4 inspection visits in the last three years, 16 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Apr 1, 2026Fire Safety StandardHealth Standard9 citations
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 30, 2026
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 5, 2026
Meet other general requirements that are deficient.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 30, 2026
Have properly installed electrical wiring and gas equipment.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 30, 2026
Meet other general requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 30, 2026
Install corridor and hallway doors that block smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 30, 2026
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 30, 2026
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 30, 2026
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 31, 2026
Jun 16, 2025Health Complaint1 citation
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 15, 2025
Nov 20, 2024Fire Safety StandardHealth Standard2 citations
Ensure that testing and maintenance of electrical equipment is performed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 3, 2025
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 3, 2025
Dec 12, 2023Fire Safety StandardHealth Standard4 citations
Implement emergency and standby power systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 10, 2024
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 10, 2024
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 10, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 13, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Heritage Crossings offer?
Heritage Crossings offers Assisted Living and Skilled Nursing / Long Term Care.
Where is Heritage Crossings located?
Heritage Crossings is located at 501 North 13th Street in Geneva, Nebraska.
How did Heritage Crossings do on recent health and safety inspections?
Heritage Crossings had 4 government inspection visits in the last three years, with 16 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Heritage Crossings?
Submit the Request Information form on this page to connect with Heritage Crossings and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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Nearby Communities
Other senior living options within 25 miles of Geneva.
