Quick Facts
- Medicare quality
- 1.5 of 5 stars
- Medicare certified
- Since 2013
Home Health Compare
Helping Hands Home Healthcare is a home health agency serving Morton, Illinois offering Home Health. Families rate it 4.7 out of 5 across 13 reviews.
About Helping Hands Home Healthcare
Helping Hands Home Healthcare is a Medicare-certified home health agency serving Morton, IL and has been Medicare certified since 2013. Services offered in the home include skilled nursing, physical therapy, occupational therapy, medical social services and home health aide visits. The agency is privately owned.
Medicare rates the quality of patient care at Helping Hands Home Healthcare 1.5 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at Helping Hands Home Healthcare
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4.7overall · 13 ratings combined
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Medicare Quality of Care
Helping Hands Home Healthcare is a Medicare-certified home health agency (certified since 2013). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
1.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Medical social services
- Home health aide
What patients say
3.0 / 5 patient survey rating
- Would definitely recommend the agency78%US 79%
- Rated their overall care 9 or 10 out of 1090%US 85%
- Care was given in a professional way92%US 89%
- The team communicated well79%US 86%
- The team discussed medicines, pain and home safety72%US 82%
47 completed patient surveys, 35% response rate.
Hospital outcomes
- Discharged to the community73%US 80%Same as
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)12%US 11%Same as
How patients did
- Care started within 2 days of referral85%US 94%
- Patients got better at walking or moving around61%US 83%
- Patients got better at getting in and out of bed72%US 83%
- Patients got better at bathing65%US 86%
- Patients' breathing improved70%US 85%
- Patients got better at taking medications correctly69%US 81%
- Patients who had a fall with major injury (lower is better)3%US 1%
- Patients with new or worsened pressure ulcers (lower is better)1%US 0%
- Discharge function score met or exceeded expectations68%US 61%
Service area
Helping Hands Home Healthcare reports serving 57 ZIP codes, including Peoria, Bloomington, Armington, Atlanta, Benson, Canton, Carlock, Chillicothe, Congerville, Creve Coeur and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 148352. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Helping Hands Home Healthcare offer?
Helping Hands Home Healthcare offers Home Health.
Where is Helping Hands Home Healthcare located?
Helping Hands Home Healthcare is located at 320 E Jackson St, Ste 6 in Morton, Illinois.
Does Medicare cover care from Helping Hands Home Healthcare?
Yes. Helping Hands Home Healthcare is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 1.5 out of 5 stars.
Do I need a referral to use Helping Hands Home Healthcare?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Helping Hands Home Healthcare?
Submit the Request Information form on this page to connect with Helping Hands Home Healthcare and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Helping Hands Home Healthcare? Claim this listing to update photos, pricing, and details. It's free.
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