MyLivingChoice

Help In Home

841 Main St

5(22 ratings)

Help In Home, photo 11 / 4

Quick Facts

Service area
Within 20-mile radius of West Newbury
Care model
Non-medical in-home support, not a facility
Respite care
Available for short-term or vacation coverage
Post-surgery care
Used for short-term recovery support after surgery

What Families Think

Families describe Help In Home as a small, responsive in-home care agency serving West Newbury and nearby towns, with the owner Steve personally involved in coordinating care. Reviewers consistently praise the communication, flexibility, and compassion of the caregivers, including for respite care, post-surgery recovery, and end-of-life support.

The Good

  • Owner personally accessible and highly responsive
  • Flexible scheduling that adapts to family needs
  • Caregivers described as compassionate and attentive
  • Small, boutique agency feel vs large chains
  • Positive experiences with respite and short-term care
  • Handled complex needs like Parkinson's with dignity

AI-generated from reviews and community data.

Help In Home is a senior living community in West Newbury, Massachusetts offering Independent Living. Amenities include Transportation Services, Laundry Service and Medication Management. Families rate it 5.0 out of 5 across 22 reviews.

About Help In Home

Help In Home provides non-medical in-home care services to seniors in West Newbury, Massachusetts and surrounding areas including Newburyport and North Andover. The service operates within a 20-mile radius of West Newbury.

The company offers assistance with daily activities and support for seniors who wish to remain in their own homes. Services include help with household tasks such as laundry and cleaning, medication reminders, and general errands. Care is delivered by dedicated caregivers who work with seniors on an individualized basis to address their specific needs.

Help In Home emphasizes enabling seniors to maintain independence and safety while remaining in the familiarity of their own homes, providing peace of mind to families concerned about loved ones living alone.

Types of Care at Help In Home

Home Health and HospiceIndependent Living

Amenities

Community Amenities

  • Laundry Service
  • Medication Management
  • Transportation Services

Activities

  • Grocery Shopping and Errands

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Reviews of Help In Home

5overall · 22 ratings combined

5★ on Google (22)

Tina Stiles-Preble

Feb 2026

via Google

I reached out to Help in Home when my mom moved in with us last year. Immediately I was impressed with their communication, interest in learning about my mom and our family. Initially we had two ladies to split the week and then we had just one daily caregiver for my mom. They were all amazing! The communication week to week was outstanding and the team always worked with us on scheduling. We were able to use Help in Home for respite care as well while our family went on vacation this past summer. I highly recommend Help in Home. The small boutique nature of the agency is what set's it apart from many others. You will not regret contacting Steve and working with his team. Thank you Help in Home for taking great care of my mom these past 7 months. We appreciate you all!

Scott Casavant

Mar 2025

via Google

Help in Home provided in home support for my aunt for many months. Steve and Liz worked behind the scenes to make sure all of my aunt’s needs were taken care of. They were available all hours of the day and always quick to respond. And they dealt quickly with whatever twists and turns hit us to make sure my aunt was being properly cared for. The health care aides they had on staff were top notch: empathetic, reliable, patient and they all had great communication skills. I cannot recommend Help in Home highly enough. If you have a loved one in need of in home assistance, Steve, Liz and staff are top notch.

Mary Murphy, PhD

Mar 2025

via Google

My family and I cannot express enough gratitude for the exceptional care provided to my mother during the final year of her life. The Help in Home team demonstrated extraordinary compassion, professionalism, support, dignity, and love in every aspect of their work. What stood out most was how they truly took the time to know my mother as a person - respecting her independence while providing the necessary support as her needs changed. They honored her adventurous spirit and resilience, even as she faced the challenges of Parkinson's disease. For families facing similar circumstances, I wholeheartedly recommend this dedicated team of caregivers. They weren't just providing a service; they became an extension of our family during our time of need. We could not have asked for more.

Kathleen Gallagher

May 2022

via Google

Steve and his team were fantastic to work with. Our family utilized them for short term care after a surgery. They were incredibly skilled at managing home care which can be stressful for so many reasons. Steve was kind to work with and very flexible. He and his team were so professional. We also had great experiences with his team members. His presence was calming and his advice was as practical and thoughtful. I highly recommend HelpInHome!

Yvonne DeBruyn

Sep 2018

via Google

Over the ten months during which my mother was assisted by the aides at Help in Home, my family had a most positive experience. Steve, the owner, was always available, kind, and extremely accommodating. Our schedule was ever-changing and Steve would always find a way to meet our needs. My mother was somewhat of a challenging client, and the aides were always attentive and compassionate, going to great lengths to make sure she was cared for both physically and emotionally. I would highly recommend Help in Home if you need care for your loved one.

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Frequently Asked Questions

What types of care does Help In Home offer?

Help In Home offers Independent Living.

Where is Help In Home located?

Help In Home is located at 841 Main St in West Newbury, Massachusetts.

What do families say about Help In Home?

Families describe Help In Home as a small, responsive in-home care agency serving West Newbury and nearby towns, with the owner Steve personally involved in coordinating care. Reviewers consistently praise the communication, flexibility, and compassion of the caregivers, including for respite care, post-surgery recovery, and end-of-life support.

How can families visit Help In Home?

Submit the Request Information form on this page to connect with Help In Home and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of West Newbury.