David Fraser
Apr 2026
I recommend Hearts with Integrity highly! Alana the owner is fantastic and really cares about the families she helps.
Hearts With Integrity Home Health Agency
603 E North St5(3 ratings)· Hartford City average: 4.8
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1 / 5Quick Facts
- Medicare quality
- 1.5 of 5 stars
- Medicare certified
- Since 2008
- Service area
- Covers five counties: Blackford, Jay, Wells, Grant, Delaware
- Ownership
- Small, owner-operated home health agency
Home Health Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Hearts With Integrity is a small home health and hospice agency serving Blackford, Jay, Wells, Grant, and Delaware counties in Indiana. The handful of reviews describe personal, flexible care from both nursing and physical therapy staff, with the owner directly involved in client relationships.
What reviewers praise
- Owner personally involved in family care
- Physical therapy included alongside nursing care
- Staff work around client's schedule
- Reviewers describe care as personal and attentive
What reviewers flag
- Only 3 reviews available to judge consistency
- No published pricing information
AI-generated from reviews and community data.
Hearts With Integrity Home Health Agency is a home health agency serving Hartford City, Indiana offering Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 5.0 out of 5 across 3 reviews.
About Hearts With Integrity Home Health Agency
Hearts With Integrity Home Health Agency is a Medicare-certified home health agency serving clients at home in Hartford City, Indiana. The agency has provided care since 2008 and offers skilled nursing, physical therapy, and home health aide visits.
Reviewers consistently praised the quality of care and personal attention. One reviewer noted that both nurses and physical therapists "went to great lengths" to support recovery after surgery, while families highlighted flexibility around scheduling and the owner's genuine commitment to those they serve.
The agency holds a CMS quality rating of 1.5 out of 5 stars. Prospective clients should carefully review the agency's current performance data before making a decision.
Types of Care at Hearts With Integrity Home Health Agency
Home Health
Amenities
Room Amenities
- Emergency Call System
Community Amenities
- 24-Hour Staff
- Medication Management
- On-Site Nurse (RN)
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Help Me ChooseReviews of Hearts With Integrity Home Health Agency
5overall · 3 ratings combined
5★ on Google (3)
Richard Shultz
Jun 2023
The most caring wonderful people imaginable. They take your health personal. Both the nurses, and physical therapist went to great lengths to make my wife's recovery from surgery a pleasant experience. They work around your schedule and provide excellent care.
Eli Nupanga
Feb 2015
Good service. Great people!
Medicare Quality of Care
Hearts With Integrity Home Health Agency is a Medicare-certified home health agency (certified since 2008). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
1.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Home health aide
What patients say
5.0 / 5 patient survey rating
- Would definitely recommend the agency88%US 79%
- Rated their overall care 9 or 10 out of 1092%US 85%
- Care was given in a professional way95%US 89%
- The team communicated well93%US 86%
- The team discussed medicines, pain and home safety90%US 82%
58 completed patient surveys, 46% response rate.
Hospital outcomes
- Discharged to the community94%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)11%US 11%Same as
How patients did
- Care started within 2 days of referral89%US 94%
- Patients got better at walking or moving around76%US 83%
- Patients got better at getting in and out of bed74%US 83%
- Patients got better at bathing62%US 86%
- Patients' breathing improved49%US 85%
- Patients got better at taking medications correctly70%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations38%US 61%
Service area
Hearts With Integrity Home Health Agency reports serving 23 ZIP codes, including Marion, Muncie, Albany, Bluffton, Dunkirk, Eaton, Fairmount, Fort Branch, Gas City, Gaston and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 157599. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Hearts With Integrity Home Health Agency offer?
Hearts With Integrity Home Health Agency offers Home Health.
Where is Hearts With Integrity Home Health Agency located?
Hearts With Integrity Home Health Agency is located at 603 E North St in Hartford City, Indiana.
What do families say about Hearts With Integrity Home Health Agency?
Hearts With Integrity Home Health Agency carries a 5.0 out of 5 rating from 3 Google reviews. Hearts With Integrity is a small home health and hospice agency serving Blackford, Jay, Wells, Grant, and Delaware counties in Indiana. The handful of reviews describe personal, flexible care from both nursing and physical therapy staff, with the owner directly involved in client relationships. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Does Medicare cover care from Hearts With Integrity Home Health Agency?
Yes. Hearts With Integrity Home Health Agency is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 1.5 out of 5 stars.
Do I need a referral to use Hearts With Integrity Home Health Agency?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Hearts With Integrity Home Health Agency?
Submit the Request Information form on this page, or contact Hearts With Integrity Home Health Agency directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Hearts With Integrity Home Health Agency? Claim this listing to update photos, pricing, and details. It's free.
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