101 Trowbridge Road
4.6(8 ratings)
1 / 5CMS Care Compare
Most reviewers describe Heartland Senior Living as a clean, caring skilled nursing home with attentive, friendly staff, and several say doctors and medical professionals recommend it. However, one detailed review raises serious concerns about care quality, weight loss going unreported, and communication problems with families.
AI-generated from reviews and community data.
Heartland Senior Living, LLC is a skilled nursing / long term care community in Neoga, Illinois. The community is licensed for up to 71 residents.
Families rate Heartland Senior Living, LLC 4.6 out of 5 based on 8 Google reviews.
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Help Me Choose4.6overall · 8 ratings combined
4.6★ on Google (8)
Trudy Bell
May 2025
My sister was cared for with love, and compassion. Each and every staff member treated my sister with. genuine care and respect. Not only were they wonderful with my sister, but with her family as well. The food was great, the facility was clean. I can’t give this care facility high enough praise
Amber Schmitz
Sep 2023
The best place around!! Wonderful staff ! Wonderful community! Wonderful residents and families!!!!!
Jenn
Dec 2021
My grandmother is currently here and the care is less than stellar. The aides do not use gait belts to transfer residents, they make you get the residents their own ice water, you're not allowed to visit in the dining room according to one employee yet the office staff saw me walking in the dining room and never said a word. Some of the staff are down right rude! My grandmother had a chest xray done and nobody was informed nor were we informed of the results.They only get 2 meals a day, which I always thought they were supposed to get 3. My grandmother is losing weight to the point that we've all noticed yet the nursing staff hasn't called anyone (almost 20 pounds in 2 months).
Steve Rainey
Jan 2019
Best nursing home in the area. Referred by doctors, nurses, hospice etc! Not just my opinion but the opinion of several medical professionals I had spoken to. I had a relative there as well.
Neoga Guide
Oct 2017
This is one of the nicest nursing homes I’ve visited. The staff was very friendly, and they helped when I needed assistance. The interior was clean, and was very exciting. The old people were nice, and I got to see my grandma. My trip was very fun, and definitely worth the visit.
Heartland Senior Living, LLC offers Skilled Nursing / Long Term Care.
Heartland Senior Living, LLC is located at 101 Trowbridge Road in Neoga, Illinois.
Most reviewers describe Heartland Senior Living as a clean, caring skilled nursing home with attentive, friendly staff, and several say doctors and medical professionals recommend it. However, one detailed review raises serious concerns about care quality, weight loss going unreported, and communication problems with families.
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