1000 Palm
3.6(23 ratings)· Mattoon average: 3.6
1 / 5CMS Care Compare
Reviews for Palm Garden of Mattoon are sharply divided: several families and residents praise the therapy program and friendly, attentive staff, while other reviewers report serious concerns about cleanliness, understaffing, and how the administration treats residents and their belongings. The facility offers skilled nursing and rehabilitation, with therapy services available daily to help residents regain independence.
AI-generated from reviews and community data.
Palm Garden of Mattoon is a healthcare and senior living community in Mattoon, Illinois, offering skilled nursing, rehabilitation support, and daily assistance for residents across varying care needs. The community is committed to providing comprehensive, personalized care that addresses residents' physical, emotional, social, and spiritual well-being.
Residents benefit from comprehensive therapy services available seven days a week, tailored to individual needs and appropriateness. Skilled therapists work with residents on practical life skills, including accompanying them on shopping outings and replicating home-based cooking and cleaning tasks to support their independence and confidence during transitions. For long-term residents, the focus remains on sustaining strength and self-reliance to enable full participation in community activities and amenities.
The community emphasizes a holistic approach to care, with a team of highly trained caregivers committed to providing compassionate, personalized support. Staff members build meaningful connections with residents, creating a warm and welcoming environment where individuals feel valued and at home. Care is delivered with respect, dignity, and attention to each resident's unique needs.
Palm Garden of Mattoon offers a diverse range of activities and amenities designed to support residents' quality of life. The facility maintains a clean, welcoming environment and encourages social engagement, with residents having opportunities to build friendships and participate in community activities.
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Help Me Choose3.6overall · 23 ratings combined
3.6★ on Google (23)
Connie Luster
Jan 2026
The administrator is terrible. My ex was in the awful place and every single day they act as if he was a problem. They will dump your person without your knowledge. I am not one to always say race plays a part but I know race played a major part on why none of them wanted him in their facility.
Madison Hamilton
Jun 2025
Do not even bring your worse enemy to this place. The CNA and nurses are dirty and do not care for the residents as they should. Many things need to be repaired and cleaned.The office staff including the admindistor disregard issue with the bugs and the state of being dirty, characterized by the presence of grime, filth, or uncleanliness. I have been looking for an facility to bring my father too, as you should I have been researching a place to place him. I have read the reviews for Palm and to come to find out the good reviews are from the EMPLOYEES! Come to find out the Admindistor has been at Palm for MANY YEARS. She knows better and it is very clear she needs a new career caring for the elderly is not one of them.
Sonya Fitzgerald
Nov 2022
If your looking for a friendly and caring facility to take your loved one Palm Terrace has been absolutely amazing to residents and are always well taken care of. Highly recommend.
Lisa Cloyd
Oct 2022
My family just recently needed a facility for our uncle to rehab to home from and without hesitation we chose Palm Terrace. The staff were absolutely wonderful to him during his stay and went above and beyond to make sure that his time there was the closest it could be to being home.
Janek Odell
Oct 2020
It is unbelievable. The staff is great, very friendly and very responsive. The nurses and the assistants are excellent here.
Palm Garden of Mattoon offers Skilled Nursing / Long Term Care.
Palm Garden of Mattoon is located at 1000 Palm in Mattoon, Illinois.
Reviews for Palm Garden of Mattoon are sharply divided: several families and residents praise the therapy program and friendly, attentive staff, while other reviewers report serious concerns about cleanliness, understaffing, and how the administration treats residents and their belongings. The facility offers skilled nursing and rehabilitation, with therapy services available daily to help residents regain independence.
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