1 / 2Families describe Heartland Hospice as compassionate and highly attentive, frequently praising individual nurses and aides by name for going above and beyond during a difficult time. Reviewers highlight personalized care plans, emotional support for the whole family, and a meaningful veteran recognition ceremony.
AI-generated from reviews and community data.
Heartland Hospice in Portage, Michigan provides hospice care to patients with life-limiting illnesses and their families. The service offers 24/7 support addressing physical, emotional, and spiritual needs, with care available in patients' homes, assisted living facilities, nursing homes, hospitals, or other settings of their choice.
The care team includes physicians, nurses, social workers, hospice aides, chaplains, and volunteers who work together to develop personalized care plans. Pain management extends beyond medication to include emotional and spiritual support. The hospice team helps patients and families navigate the challenging emotions that arise during end-of-life care, offering professional grief counseling for up to 13 months after a patient's passing.
Heartland Hospice serves patients with conditions including end-stage heart disease, COPD, Alzheimer's disease, ALS, and cancer. Bereavement services and spiritual care are provided to support families through their grief. For family caregivers, the organization offers short-term respite care to provide relief and time for self-care.
The organization participates in the "We Honor Veterans" program, which includes a focused admissions process for veterans, care teams trained to meet their unique needs, and individualized plans that acknowledge military experiences. Heartland Hospice is part of the Gentiva family of home care providers, with over 375 locations across 36 states. Hospice care is typically covered under Medicare, most Medicaid plans, and many private insurance plans, including medications, medical supplies, and equipment related to care.
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Help Me Choose4.9overall · 48 ratings combined
4.9★ on Google (48)
Sondra Fettes
Apr 2026
Heartland Hospice has been wonderful to my uncle and family. Yesterday I was honored to be a part of honoring my uncle for his service in the Army. It was so special and a thanks he never received when he came home. The staff that performed the ceremony were so caring and kind. Gabby has been his nurse and is so good to him and makes sure my mom is always kept up to date. Thank you Heartland Hospice from the family of Jerry Reese.
Deb Dolph
Apr 2026
My sister received wonderful care from her nurse and aid. Dan was her nurse and he was super attentive and kind while caring for my sister. Colleen was also exceptional. They are two wonderful people. Thank you both so much for keeping my sister comfortable in her illness.
Deanna Houser
Mar 2026
We have two of the best taking care of our dad. Colleen knows just what to say and do to make him comfortable during showers. She goes above and beyond for him. Ally makes him feel like he is completely involved even though sometimes he has no idea what she is talking about. She never makes him feel unheard. She always makes sure we have all supplies and questions answered. Oh and our dogs are always happy to see Colleen to give them treats. Thank you to the whole team we could not do this without all your help and support.
Arnold Harrington
Mar 2026
Ok, sooo....I'm not even sure where to start. Our family has been working with Heartland since October of 2025. Every encounter with them has been absolutely wonderful. Our nurse, Maggie, is so great! Very personable, yet professional. Extremely knowledgeable and so willing to take the time to explain the process, and to teach. The level of care that she shows "her families" is well above and beyond what any of us expected. Catie, our CNA, always has a smile on her face. She is always so sweet and friendly and takes great care of her patients. Like Maggie, Catie is very personable, professional, and extremely kind. Both of these ladies have become such a big part of our family. Both deserve immense credit and recognition! Arnold. (On behalf of the Halder Family)
Matthew Root
Mar 2026
Colleen has been amazing!!! My dad was on hospice first and still is but then my mom was placed in hospice care. The whole Heartland team have been a gift from God. Colleen's professionalism and humor combined have made this whole process much calmer and more comforting to know that my parents and my whole family are in good hands. The care she provides for my parents makes my life easier. I honestly do not know how I would be able to do this without her!!! Thank you Colleen for all that you do!!! Now give this girl a raise!!!
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