2.8(4 ratings)· Portage average: 4.4
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews for Fountain View of Portage are sharply divided: one family praised the staff's kindness and support during a loved one's final hospice days, while others describe serious concerns about staffing levels, cleanliness, and quality of care, particularly in the memory care unit. With only a handful of reviews and a 2.8 average rating, experiences appear to vary widely.
AI-generated from reviews and community data.
Fountain View of Portage is a senior living community in Portage, Michigan offering Assisted Living and Independent Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 2.8 out of 5 across 4 reviews.
Fountain View of Portage is a community offering independent living and assisted living in Portage, Michigan. The community provides 24-hour staff, an emergency call system, housekeeping, laundry service, medication management, and social activities in gathering and activity spaces, with wheelchair accessible facilities.
Reviews of Fountain View are mixed. Some reviewers describe staff as friendly, attentive, and kind, with family access at any time. However, other reviewers report serious concerns about staffing quality, cleanliness, meal service, and the level of care and respect provided to residents. One reviewer noted that the memory care unit "has gone straight down hill" in recent years, citing inadequate staffing, meal quality, activities, and housekeeping. Communication and consistency in care appear to be areas where experiences have differed significantly among families.
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Help Me Choose2.8overall · 4 ratings combined
2.8★ on Google (4)
B Stra
Dec 2025
Terrible treated my loved one like a two year old. They made her sit by herself, yelled at her and times refused to feed her. There was no house keeping we had to do it for her. She even had to vacuum her own room. Staffing is the worst. Please choose a more loving place. This place isn't a home for our love ones it's just a job to the care givers. I personally seen things that should have not been allowed. Please choose a more loving home
Mary Proctor
Oct 2025
My brother recently needed placement in a Memory Care unit following a sharp mental and physical decline over the summer. The family chose Fountainview - what a blessing it was to have chosen the perfect place for my brother's last day's. The staff was friendly, attentive, supportive and most importantly, kind. We were able to access the building at any time to spend as much time as possible. With the assistance of Wings of Hope Hospice, we were able to get my brother comfortable in Fountainview's calm setting before he passed. We will be forever grateful for the kindness we experienced. I would highly recommend this facility for your loved ones.
K Brown
Oct 2023
This use to be a very nice place to have your loved-one but the past couple years the memory-care unit has gone straight down hill. It lacks professional staffing, quality meals, enough stimulating activities and just is not clean. It is truly sad to see what it has become. I would not recommend.
Fountain View of Portage offers Assisted Living and Independent Living.
Fountain View of Portage is located at 7818 Kenmure Dr in Portage, Michigan.
Fountain View of Portage carries a 2.8 out of 5 rating from 4 Google reviews. Reviews for Fountain View of Portage are sharply divided: one family praised the staff's kindness and support during a loved one's final hospice days, while others describe serious concerns about staffing levels, cleanliness, and quality of care, particularly in the memory care unit. With only a handful of reviews and a 2.8 average rating, experiences appear to vary widely. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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