MyLivingChoice

Heart and Hands In Home Care

2999 N Whitehall Rd

4.4(13 ratings)· Muskegon average: 4.1

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Heart and Hands In Home Care, photo 11 / 2

Quick Facts

Ownership
Locally owned and operated, single-site agency
Staff vetting
Background checks, three references, and drug testing required
Care flexibility
Care offered on as-needed or continual basis
Business structure
Fully insured LLC taxed as S-corporation

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Heart and Hands In Home Care is a small, locally owned in-home care agency in Muskegon that families describe as attentive and hands-on, with a founder who stays personally involved in coordinating care. Reviewers consistently praise the compassion and responsiveness of the caregiving team, though the sample of public reviews is small.

What reviewers praise

  • Consistently 5-star reviews from clients and staff
  • Owner personally involved in solving client needs
  • Flexible as-needed or continual in-home care
  • Staff undergo background checks and drug testing
  • Companionship and personal care praised by reviewers

What reviewers flag

  • Only a handful of published reviews to judge from
  • No published pricing information available

AI-generated from reviews and community data.

Heart and Hands In Home Care is a home care agency serving Muskegon, Michigan offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 4.4 out of 5 across 13 reviews.

About Heart and Hands In Home Care

Heart and Hands In Home Care is a locally owned and operated in-home care provider serving Muskegon, Michigan. The company offers personalized in-home care on an as-needed or continual basis, designed to help clients maintain quality of life in the comfort of their own homes.

Founded by Melissa Stuberg, who brings extensive medical field experience, the company employs staff selected for their genuine commitment to client well-being. Heart and Hands In Home Care provides personal care services with an emphasis on treating clients with respect and dignity, delivering companionship and attention that the organization states exceeds client expectations.

All staff members undergo background checks, provide three references, and submit to drug testing prior to employment. Experienced caregivers can provide personal care immediately upon hire, while less experienced employees receive training and mentoring prior to assignment. The company requires staff to understand its mission and organizational structure.

Heart and Hands In Home Care is fully insured and operates as a limited liability company treated as an S-corporation. The company complies with federal and state wage and hour laws, workers' compensation requirements, and Michigan's Drug-Free Workplace laws. The organization maintains non-discrimination policies and welcomes requests to review its policies and procedures.

Types of Care at Heart and Hands In Home Care

At-Home Care

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • Medication Management

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Reviews of Heart and Hands In Home Care

4.4overall · 13 ratings combined

4.4★ on Google (13)

abby capizzi

Mar 2026

via Google ↗ · Report

BEST. TEAM. EVER. Heart and Hands In-Home Care provides more than just assistance; we provide a connection. We believe that aging or recovering in place should be a journey filled with dignity, warmth, and specialized support. Our name reflects our philosophy: "Heart" represents the compassion and emotional support we bring into every home, and "Hands" represents the professional, skilled assistance our caregivers provide daily. Whether it’s companionship, medication management, or specialized memory care, our team is dedicated to helping your loved ones maintain their independence in the environment they love most—home. Happy. Healthy. Helpful.

Alissa Mcgowan

Mar 2026

via Google ↗ · Report

Heart and hand in home care is a wonderful place to work. And recieve care from. Melissa is a very hard working woman and her team is well thought out. 24/7 she'll help as much as the red tape allows, and shes determined to get it done. Along with a number of her employees who help as much as they can.

Dennis Sargent

Jan 2024

via Google ↗ · Report

This place has been good in helping with my needs once it was figured out what I needed in the line of home care needs. Keep up the good work. I praise you in your help.

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By submitting, you're okay with us and Heart and Hands In Home Care reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Frequently Asked Questions

What types of care does Heart and Hands In Home Care offer?

Heart and Hands In Home Care offers At-Home Care.

Where is Heart and Hands In Home Care located?

Heart and Hands In Home Care is located at 2999 N Whitehall Rd in Muskegon, Michigan.

What do families say about Heart and Hands In Home Care?

Heart and Hands In Home Care carries a 4.4 out of 5 rating from 13 Google reviews. Heart and Hands In Home Care is a small, locally owned in-home care agency in Muskegon that families describe as attentive and hands-on, with a founder who stays personally involved in coordinating care. Reviewers consistently praise the compassion and responsiveness of the caregiving team, though the sample of public reviews is small. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Heart and Hands In Home Care?

Submit the Request Information form on this page, or contact Heart and Hands In Home Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of Muskegon.

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