William Demery
Nov 2024
replace upper management
1 / 6Quick Facts
- Licensed capacity
- 86 residents
- Care setting
- Single assisted living care type only
California CDSS
What Families Think
Families generally describe Robbinswood–Northcrest as a caring, well-run assisted living community, with many reviewers praising staff attentiveness and communication, including through difficult end-of-life transitions. New ownership has been noted positively by several reviewers, though one review raised serious concerns and one called for upper management changes.
The Good
- Staff described as attentive and compassionate
- Regular, clear communication with families
- Praised for support during end-of-life care
- New ownership maintaining communication standards
- CNAs called friendly and helpful
The Bad
- One reviewer called for replacing upper management
- One report of significant dissatisfaction with care
- No published pricing information available
AI-generated from reviews and community data.
About Robbinswood -Northcrest Campus
Robbinswood–Northcrest Campus is an assisted living community in North Muskegon, Michigan. The facility serves older adults who need support with daily activities and personal care.
Families consistently praise the staff's attentiveness and professionalism. Multiple reviewers highlighted regular communication about their loved one's status, respectful treatment during decline, and staff who "go above and beyond" to meet resident and family needs. One family wrote, "the staff there really care," and another appreciated the team's patience and quality care, particularly during challenging transitions. New ownership has maintained communication standards that families value, with CNAs described as friendly and helpful.
The community holds a 4.3 out of 5 Google rating based on 12 reviews. While most families report positive experiences, one reviewer expressed significant dissatisfaction, suggesting it's worth visiting at different times and asking detailed questions before enrollment.
Types of Care
Assisted Living
Amenities
Room Amenities
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews
4.3overall · 12 ratings combined
4.3★ on Google (12)
Danielle Gill
Apr 2024
Robbinswood Northcrest is a wonderful assisted living. The staff there really care. They go above and beyond for their residents, and it shows. I've visited multiple times, different times of the day, and the staff are great and the residents are happy!
Tim Berndt
Mar 2024
Wow! I really want to compliment the administrative and Loft staff for making sure my mom was safe and cared for during her stay at Robbinswood. Nothing is perfect, but the experience was pretty darn close. When considering all alternatives, Robbinswood really hit the sweet spot for meeting the needs of my mom and me. Communication regarding my mom's status, both ups and downs, was regular and informative. When I had questions, the administrative and Loft staff listened and, if appropriate and possible, made changes to make my mom's stay more enjoyable. During my mom's end of life, the staff were extremely compassionate and worked seamlessly with Hospice to ensure my mom's final journey was comfortable. Robbinswood-Northcrest gets my recommendation as a great choice for any loved one of family member needing living assistance.
Don Trygstad
Mar 2023
Loving and caring staff. Great value
Eilleen Boone
Dec 2020
I have nothing but positive things to say about Robbinswood Northwood campus. The staff there treated my mother with care and respect throughout her lengthy, difficult decline.<br>I was vary appreciative of their degree of professionalism, patience and quality of care, especially through Covid and my own emotional ups and downs during her stay.<br>The staff worked closely with me to construct various comprehensive care plans throughout, especially during her final months.<br>In my eyes, these people are truly heroes and I would highly recommend Robbinswood.
Frequently Asked Questions
What types of care does Robbinswood -Northcrest Campus offer?
Robbinswood -Northcrest Campus offers Assisted Living.
Where is Robbinswood -Northcrest Campus located?
Robbinswood -Northcrest Campus is located at 2650 Ruddiman Dr in North Muskegon, Michigan.
What do families say about Robbinswood -Northcrest Campus?
Families generally describe Robbinswood–Northcrest as a caring, well-run assisted living community, with many reviewers praising staff attentiveness and communication, including through difficult end-of-life transitions. New ownership has been noted positively by several reviewers, though one review raised serious concerns and one called for upper management changes.
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