HealthFlex Home Health & Hospice
7677 Oakport Street, Suite 9304.7(195 ratings)· Oakland average: 4.4
Quick Facts
- Medicare quality
- 4.5 of 5 stars
- Medicare certified
- Since 2013
Home Health Compare
HealthFlex Home Health & Hospice is a home health agency serving Oakland, California offering Home Health. Families rate it 4.7 out of 5 across 195 reviews.
About HealthFlex Home Health & Hospice
HealthFlex Home Health & Hospice is a Medicare-certified home health agency serving Oakland, CA and has been Medicare certified since 2013. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.
Medicare rates the quality of patient care at HealthFlex Home Health & Hospice 4.5 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at HealthFlex Home Health & Hospice
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.
Help Me ChooseReviews of HealthFlex Home Health & Hospice
4.7overall · 195 ratings combined
4.7★ on Google (195)
No reviews yet for this community. Be the first.
Medicare Quality of Care
HealthFlex Home Health & Hospice is a Medicare-certified home health agency (certified since 2013). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
4.0 / 5 patient survey rating
- Would definitely recommend the agency79%US 79%
- Rated their overall care 9 or 10 out of 1086%US 85%
- Care was given in a professional way90%US 89%
- The team communicated well83%US 86%
- The team discussed medicines, pain and home safety84%US 82%
346 completed patient surveys, 19% response rate.
Hospital outcomes
- Discharged to the community83%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)11%US 11%Same as
How patients did
- Care started within 2 days of referral100%US 94%
- Patients got better at walking or moving around96%US 83%
- Patients got better at getting in and out of bed95%US 83%
- Patients got better at bathing98%US 86%
- Patients' breathing improved98%US 85%
- Patients got better at taking medications correctly96%US 81%
- Patients who had a fall with major injury (lower is better)0%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations73%US 61%
Service area
HealthFlex Home Health & Hospice reports serving 345 ZIP codes, including San Francisco, Sacramento, San Jose, Oakland, Stockton, Berkeley, Santa Rosa, Redwood City, Concord, Fremont and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 059551. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does HealthFlex Home Health & Hospice offer?
HealthFlex Home Health & Hospice offers Home Health.
Where is HealthFlex Home Health & Hospice located?
HealthFlex Home Health & Hospice is located at 7677 Oakport Street, Suite 930 in Oakland, California.
Does Medicare cover care from HealthFlex Home Health & Hospice?
Yes. HealthFlex Home Health & Hospice is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.5 out of 5 stars.
Do I need a referral to use HealthFlex Home Health & Hospice?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit HealthFlex Home Health & Hospice?
Submit the Request Information form on this page to connect with HealthFlex Home Health & Hospice and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at HealthFlex Home Health & Hospice? Claim this listing to update photos, pricing, and details. It's free.
Nearby Communities
Other senior living options within 25 miles of Oakland.
Princeton Manor Healthcare Center
Oakland, California1.3 mi
4.3(59)
Assisted LivingSkilled Nursing / Long Term Care
Alondra Home Care
Oakland, California1.8 mi
4.7(26)
Assisted Living
Waters Edge Lodge
Alameda, California2.3 mi
5(31)
Assisted Living
Oakmont Of Mariner Point
Alameda, California2.3 mi
4.2(26)
Assisted Living
Mercy Retirement & Care Center
Oakland, California2.4 mi
4.4(38)
Assisted LivingMemory Care
Bellaken Garden
Oakland, California2.4 mi
4.3(19)
Assisted LivingSkilled Nursing / Long Term Care