MyLivingChoice

Health Watch

1485 E 840 N

4.6(39 ratings)· Orem average: 4.5

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Health Watch, photo 1

Quick Facts

Medicare quality
4.0 of 5 stars

Home Health Compare

Medicare certified
Since 1996

What Families Think

Families describe Health Watch as a home health and hospice provider whose nurses and aides delivered attentive, compassionate end-of-life and in-home care, with several reviewers naming staff members by name for their support. One family reported a difficult experience when concerns about a medication reaction were met with little compassion from the nursing and administrative team.

The Good

  • Nurses praised for compassion during hospice care
  • Staff built personal connections with patients
  • Quick response providing needed equipment same day
  • Helped patients stay comfortably at home
  • High overall rating from 39 Google reviews

The Bad

  • One report of little compassion when family raised medication concerns
  • One report of feeling abandoned without warning or explanation

AI-generated from reviews and community data.

Health Watch is a home health agency serving Orem, Utah offering Home Health. Families rate it 4.6 out of 5 across 39 reviews.

About Health Watch

Health Watch is a home health and hospice community in Orem, Utah.

Families rate Health Watch 4.6 out of 5 based on 39 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Health Watch

Home Health

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Reviews of Health Watch

4.6overall · 39 ratings combined

4.6★ on Google (39)

Write a review

Martsie Webb

Jun 2026

via Google ↗

Mark Lopez was our hospice nurse helping prepare our husband and father to pass. We were so pleased with his presence. He was professional, warm, caring, instructing about meds carefully, explaining the death process as we approached each phase, and always available when we needed him. Most importantly, my husband was very comfortable with him and looked to Mark for solace and honesty. We had all the confidence in Mark’s ability to be with us through this process. We are so grateful for him as a family grieving and anticipating our loss. — Martsie Webb and family

Marjorie Fairbanks

Jun 2026

via Google ↗

Our nurse, Mark, not only took excellent physical care of my husband’s needs, but he immediately became my husband’s friend talking to him about his former occupation and interests, keeping his emotional health thriving as well. Nurse Mark provided a great deal of comfort to me knowing my husband had the best care possible. He ordered a shower chair and other items the same day we needed them. He encouraged us to call him whenever we had a concern. Marks’ timely assessment enabled our son to avoid boarding a plane and drive here immediately, making it just in time to give his dad a blessing just hours before he passed away. I highly recommend nurse Mark and the entire staff.

Janae Oveson

May 2026

via Google ↗

Health Watch cared for both my mom and dad before they passed, and the level of compassion and professionalism they showed was outstanding. Jami is an excellent, highly knowledgeable nurse who consistently provided comfort and support. I truly appreciate everything she did for our family.

Karla Roberts

Apr 2026

via Google ↗

Janna is great and CNA Daysi is awesome but don’t be stressed as a full time family caregiver because the nurse and admin have no tolerance or compassion if you panic or express concern when your loved one has an adverse reaction to the meds they administered. They will toss you and your loved one out on the street and throw you under the bus with no warning and no explanation with no effort to seek understanding or give compassion during difficult days in your journey.

Jenny Oliver

Mar 2026

via Google ↗

My wife Donna recieved excellent home health and hospice care from Health Watch! Not only was she taken care of physically but the caregivers took care of her as a person showing love, patience, and kindness. I highly recommend Health Watch to anyone needing home health or hospice services! She was able to stay at home due to the services performed. Every time I talked to anybody from Health Watch, Donna always told me "please tell them how great they are!" Words alone can not express how comforting it was to see the care given to my wife, Donna. Thank you! Sincerely, John DePalma

Ask about care at home

Ask about availability, hourly rates, or a free in-home assessment. Your details go only to Health Watch, never sold or shared.

Medicare Quality of Care

Health Watch is a Medicare-certified home health agency (certified since 1996). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

4.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

4.0 / 5 patient survey rating

  • Would definitely recommend the agency86%US 79%
  • Rated their overall care 9 or 10 out of 1087%US 85%
  • Care was given in a professional way91%US 89%
  • The team communicated well92%US 86%
  • The team discussed medicines, pain and home safety76%US 82%

43 completed patient surveys, 14% response rate.

Hospital outcomes

  • Discharged to the community89%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)10%US 11%Same as

How patients did

  • Care started within 2 days of referral100%US 94%
  • Patients got better at walking or moving around90%US 83%
  • Patients got better at getting in and out of bed93%US 83%
  • Patients got better at bathing91%US 86%
  • Patients' breathing improved90%US 85%
  • Patients got better at taking medications correctly91%US 81%
  • Patients who had a fall with major injury (lower is better)2%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations79%US 61%

Service area

Health Watch reports serving 51 ZIP codes, including Salt Lake City, Sandy, Orem, Provo, West Valley City, South Jordan, West Jordan, Alpine, American Fork, Draper and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 467106. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Health Watch offer?

Health Watch offers Home Health.

Where is Health Watch located?

Health Watch is located at 1485 E 840 N in Orem, Utah.

What do families say about Health Watch?

Families describe Health Watch as a home health and hospice provider whose nurses and aides delivered attentive, compassionate end-of-life and in-home care, with several reviewers naming staff members by name for their support. One family reported a difficult experience when concerns about a medication reaction were met with little compassion from the nursing and administrative team.

Does Medicare cover care from Health Watch?

Yes. Health Watch is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.

Do I need a referral to use Health Watch?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Health Watch?

Submit the Request Information form on this page to connect with Health Watch and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Health Watch? Claim this listing to update photos, pricing, and details. It's free.

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