Margaret Tse
May 2026
Chris was excellent and so professional. His guidance and support is totally awesome. He showed me the correct way to walk, sit and stand. I know I will be on my way to full recovery. Kudos!!!
Health Link Home Health Agency
550 Bryant St Ste 2A4.2(33 ratings)· San Francisco average: 4.4
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Quick Facts
- Medicare quality
- 4.5 of 5 stars
- Medicare certified
- Since 2009
- Physical therapy
- On-site physical therapists included on care team
- Recovery focus
- Supports patients recovering after hospital discharge
Home Health Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families and patients describe Health Link Home Health Agency as a reliable in-home care provider in San Francisco, praising the physical therapists, nurses, and coordinators who help patients recover after surgery or hospitalization. Reviewers consistently mention professionalism, punctuality, and clear communication with family members who live elsewhere.
What reviewers praise
- Physical therapists praised for helping patients regain mobility
- Staff described as punctual and communicative about arrival times
- Nurses and coordinators singled out by name for excellent care
- Keeps distant family members updated on patient progress
- Helps patients recover after surgery or hospital stays
What reviewers flag
- No published pricing information available
AI-generated from reviews and community data.
Health Link Home Health Agency is a home health agency serving San Francisco, California offering At-Home Care and Home Health. Families rate it 4.2 out of 5 across 33 reviews.
About Health Link Home Health Agency
Health Link Home Health Agency is a Medicare-certified home health provider serving clients in San Francisco since 2009. The agency offers skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services, and home health aide visits.
Health Link holds a CMS quality star rating of 4.5 of 5 stars. Reviewers consistently praise the agency's clinical staff for professionalism, punctuality, and attentive care. Multiple families noted marked improvement in their relatives' recovery following hospitalization and surgery, with one reviewer describing the team as "going above and beyond." Reviewers also highlighted responsive communication and coordination of appointments.
Types of Care at Health Link Home Health Agency
At-Home CareHome Health
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Help Me ChooseReviews of Health Link Home Health Agency
4.2overall · 33 ratings combined
4.2★ on Google (33)
Carol Smith
Feb 2026
The Health Link Home Health agency in San Francisco CA among other places, is doing such a fine job with helping my brother, Merrill J. Smith, overcome his post hospitalization of over 2 weeks. Health Link is going above and beyond and he's showing such improvement. I cannot thank Health Link enough for all they are doing for my brother. Not only do they help him with in-home care, they also are in touch with me, his geographically closest relative. I recommend Health Link to everyone who has these needs. Thank you HEALTH LINK.
taira leon
Oct 2025
Laura and her team are fabulous I recently referred one of our residents that needed home health and she is up and walking. They are a great company to work with and have very attentive and caring staff. Response time is awesome.
Karen Brown
Jun 2025
I have been with health link health care for 6 weeks the extreme excellent service starting with Denis & Kitty the 2 best. Years ever ! Then hats off to Jacob& his assistant & Bobby the Best ever physical therapist ever also to Patica she does the appointments. Also Julia I met her on the phone she sounds awesome . The team who has come to my home truly by far are best ever . I admire all they do for me . I wouldn't have made it with our this amazing team. Thank you for sending me top notch service .
Sheryl Duhn
Aug 2019
We had the opportunity to work with Joel Gilbert after returning home from cardiac surgery. He was very polite and very easy to work with. He was always very punctual and if he was running behind he would always text us to keep up updated on his arrival. We were quite comfortable with Joel and whole heartily recommend him for any home visits. He preformed his task quickly and listen very closely to all of our concerns. Thank you Joel for your excellent professional care.
Medicare Quality of Care
Health Link Home Health Agency is a Medicare-certified home health agency (certified since 2009). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
3.0 / 5 patient survey rating
- Would definitely recommend the agency72%US 79%
- Rated their overall care 9 or 10 out of 1078%US 85%
- Care was given in a professional way85%US 89%
- The team communicated well83%US 86%
- The team discussed medicines, pain and home safety78%US 82%
327 completed patient surveys, 19% response rate.
Hospital outcomes
- Discharged to the community86%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)10%US 11%Same as
How patients did
- Care started within 2 days of referral100%US 94%
- Patients got better at walking or moving around93%US 83%
- Patients got better at getting in and out of bed95%US 83%
- Patients got better at bathing97%US 86%
- Patients' breathing improved94%US 85%
- Patients got better at taking medications correctly97%US 81%
- Patients who had a fall with major injury (lower is better)0%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations61%US 61%
Service area
Health Link Home Health Agency reports serving 194 ZIP codes, including San Francisco, San Jose, Oakland, Berkeley, Concord, Hayward, Palo Alto, Redwood City, San Mateo, Santa Clara and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 059016. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Health Link Home Health Agency offer?
Health Link Home Health Agency offers At-Home Care and Home Health.
Where is Health Link Home Health Agency located?
Health Link Home Health Agency is located at 550 Bryant St Ste 2A in San Francisco, California.
What do families say about Health Link Home Health Agency?
Health Link Home Health Agency carries a 4.2 out of 5 rating from 33 Google reviews. Families and patients describe Health Link Home Health Agency as a reliable in-home care provider in San Francisco, praising the physical therapists, nurses, and coordinators who help patients recover after surgery or hospitalization. Reviewers consistently mention professionalism, punctuality, and clear communication with family members who live elsewhere. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Does Medicare cover care from Health Link Home Health Agency?
Yes. Health Link Home Health Agency is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.5 out of 5 stars.
Do I need a referral to use Health Link Home Health Agency?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Health Link Home Health Agency?
Submit the Request Information form on this page, or contact Health Link Home Health Agency directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Health Link Home Health Agency? Claim this listing to update photos, pricing, and details. It's free.
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