Health Care Services
400 Reservoir Ave Ste 1 H/IOwn this agency? Update your listing · Marketing for operators
Quick Facts
- Medicare quality
- 3.0 of 5 stars
- Medicare certified
- Since 1996
Home Health Compare
Health Care Services is a home health agency serving Providence, Rhode Island offering Home Health.
About Health Care Services
Health Care Services is a Medicare-certified home health agency serving clients in Providence, Rhode Island since 1996. The agency provides skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services, and home health aide visits in the home setting.
As a proprietary home health provider, the agency holds a CMS quality star rating of 3.0 out of 5 stars based on Medicare measures.
Types of Care at Health Care Services
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Medicare Quality of Care
Health Care Services is a Medicare-certified home health agency (certified since 1996). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
3.0 / 5 patient survey rating
- Would definitely recommend the agency81%US 79%
- Rated their overall care 9 or 10 out of 1082%US 85%
- Care was given in a professional way83%US 89%
- The team communicated well86%US 86%
- The team discussed medicines, pain and home safety84%US 82%
51 completed patient surveys, 19% response rate.
Hospital outcomes
- Discharged to the community83%US 80%Same as
How patients did
- Care started within 2 days of referral100%US 94%
- Patients got better at walking or moving around88%US 83%
- Patients got better at getting in and out of bed93%US 83%
- Patients got better at bathing79%US 86%
- Patients' breathing improved62%US 85%
- Patients got better at taking medications correctly69%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations68%US 61%
Service area
Health Care Services reports serving 33 ZIP codes, including Providence, Cranston, Warwick, Pawtucket, Albion, Barrington, Central Falls, Coventry, Cumberland, East Providence and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 417045. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Health Care Services offer?
Health Care Services offers Home Health.
Where is Health Care Services located?
Health Care Services is located at 400 Reservoir Ave Ste 1 H/I in Providence, Rhode Island.
Does Medicare cover care from Health Care Services?
Yes. Health Care Services is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.
Do I need a referral to use Health Care Services?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Health Care Services?
Submit the Request Information form on this page, or contact Health Care Services directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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