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Health Care Associates & Community Care Givers

3101 Prairie St SW

4.7(15 ratings)· Grandville average: 4.4

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Health Care Associates & Community Care Givers, photo 11 / 5

Quick Facts

Medicare quality
2.5 of 5 stars

Home Health Compare

Medicare certified
Since 1995
Transportation help
Arranges free transportation for clients on short notice
Business history
In operation for more than 30 years
Therapy services
Provides in-home physical therapy for patients

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families and even other senior-living professionals describe Health Care Associates & Community Care Givers as a responsive, compassionate home health and hospice provider in the Grand Rapids/West Michigan area. Reviewers highlight quick problem-solving, skilled therapists, and a personal, family-like approach to care.

What reviewers praise

  • Reviewers call therapists kind, caring, and professional
  • Staff go above and beyond, arranging help quickly
  • Praised by other assisted living directors and staff
  • Effective physical therapy outcomes reported by families
  • Described as treating clients like family
  • Long track record of consistent, quality care

What reviewers flag

  • No published pricing information available

AI-generated from reviews and community data.

Health Care Associates & Community Care Givers is a home health agency serving Grandville, Michigan offering At-Home Care and Home Health. Families rate it 4.7 out of 5 across 15 reviews.

About Health Care Associates & Community Care Givers

Health Care Associates & Community Care Givers is a home health and hospice provider serving Grandville, Michigan. The organization pairs in-home therapeutic support and personal care assistance with end-of-life services, dispatching licensed therapists and caregivers to patients' homes.

Families consistently praise the staff's attentiveness and problem-solving. Multiple reviewers noted that care coordinators take time to match patients with the right therapist for their specific needs rather than making quick placements. Staff members are described as professional, kind, and willing to go beyond standard expectations, one family mentioned a coordinator arranging emergency transportation when a resident suddenly needed it. Several reviewers with decades of experience in senior care themselves have chosen this company repeatedly for their own relatives and facility residents.

The company holds a 4.7 out of 5 rating across 15 Google reviews, with all five excerpts shared at the five-star level. One reviewer summed up a common sentiment: "I've witnessed first hand how important patient care is for the entire staff."

Types of Care at Health Care Associates & Community Care Givers

At-Home CareHome Health

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Reviews of Health Care Associates & Community Care Givers

4.7overall · 15 ratings combined

4.7★ on Google (15)

Rebecca Jiggens

Apr 2025

via Google ↗ · Report

Having been the Executive Director of two local assisted living facilities, I have had the pleasure of working closely with HCAT and CCG for the past several years. Lance and his team went above and beyond for one of my new residents, arranging for free transportation at a moment's notice during a time of need. We love all the staff that come in our building to help provide therapy to our residents. This organization truly treats every patient, client, and business partner like family.

Tricia Van Koevering

Jun 2024

via Google ↗ · Report

I have used Community Caregivers several times for both of my parents. The therapists that have helped my family have always been so kind and caring. I have also work in Assisted Living for the past 31 years. CCG has been a steady company that we use for our residents. Great people!

Mark Waichum

Jun 2024

via Google ↗ · Report

This is a business I watched grow from the ground up for well over 30 years. I’ve witnessed first hand how important patient care is for the entire staff. Along with the professionalism and compassion for the patients and their families. When my loved ones reach the point in their lives where they need this specialized type of care this is the first and only place I will go.

Ryan Moerman

Feb 2022

via Google ↗ · Report

We called health care associates for physical therapy for my dad, Shannon went above and beyond to find the right person to help with my dad. The therapist she found for us works great with my dad and is really helping in the areas where we could not get the help with in the first place. I highly recommend reaching out to them if you need advice or help with any matters.

Phil Lamancusa

Nov 2013

via Google ↗ · Report

Heath Care Associates helped my grandmother do some daily tasks she needed help with. The associate that came out was very professional, kind, and helpful. My grandmother and our family couldn't be more satisfied with this company. Highly recommend.

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Medicare Quality of Care

Health Care Associates & Community Care Givers is a Medicare-certified home health agency (certified since 1995). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

2.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services

What patients say

  • Would definitely recommend the agency68%US 79%
  • Rated their overall care 9 or 10 out of 1092%US 85%
  • Care was given in a professional way84%US 89%
  • The team communicated well84%US 86%
  • The team discussed medicines, pain and home safety80%US 82%

31 completed patient surveys, 16% response rate.

Hospital outcomes

  • Discharged to the community105%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)10%US 11%Same as

How patients did

  • Care started within 2 days of referral99%US 94%
  • Patients got better at walking or moving around82%US 83%
  • Patients got better at getting in and out of bed85%US 83%
  • Patients got better at bathing86%US 86%
  • Patients' breathing improved78%US 85%
  • Patients got better at taking medications correctly69%US 81%
  • Patients who had a fall with major injury (lower is better)0%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)1%US 0%
  • Discharge function score met or exceeded expectations76%US 61%

Service area

Health Care Associates & Community Care Givers reports serving 33 ZIP codes, including Grand Rapids, Wyoming, Ada, Allendale, Byron Center, Caledonia, Cedar Springs, Dorr, Grandville, Hamilton and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 237283. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Health Care Associates & Community Care Givers offer?

Health Care Associates & Community Care Givers offers At-Home Care and Home Health.

Where is Health Care Associates & Community Care Givers located?

Health Care Associates & Community Care Givers is located at 3101 Prairie St SW in Grandville, Michigan.

What do families say about Health Care Associates & Community Care Givers?

Health Care Associates & Community Care Givers carries a 4.7 out of 5 rating from 15 Google reviews. Families and even other senior-living professionals describe Health Care Associates & Community Care Givers as a responsive, compassionate home health and hospice provider in the Grand Rapids/West Michigan area. Reviewers highlight quick problem-solving, skilled therapists, and a personal, family-like approach to care. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Health Care Associates & Community Care Givers?

Yes. Health Care Associates & Community Care Givers is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 2.5 out of 5 stars.

Do I need a referral to use Health Care Associates & Community Care Givers?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Health Care Associates & Community Care Givers?

Submit the Request Information form on this page, or contact Health Care Associates & Community Care Givers directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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