MyLivingChoice

Health and Comfort Home Care Agency

1254 NJ-27

4.1(13 ratings)· North Brunswick Township average: 4.7

Health and Comfort Home Care Agency — photo 1

Quick Facts

Care oversight
Care plans overseen by registered nurses
Service area
Live-in services also offered in three other counties

What Families Think

Reviews for this home care agency are sharply divided: some families report years of reliable, professional care, while others describe serious scheduling failures and unreliable staff coverage. One reviewer also noted a past FTC complaint against the agency for discrimination and ADA violations.

The Good

  • Staff described as professional, polite, and caring
  • One family reports 5+ years of reliable care
  • Care plans customized with family and client input
  • Aides are trained, insured, and bonded

The Bad

  • Multiple reports of scheduling mix-ups and no-shows
  • Several mentions of no backup caregiver when original is unavailable
  • One report of an FTC complaint for discrimination/ADA violation

AI-generated from reviews and community data.

About Health and Comfort Home Care Agency

Health and Comfort Home Care Agency provides in-home care services in North Brunswick Township, New Jersey. The agency offers personalized home care for seniors and individuals recovering from surgery who wish to remain in their own homes, with services overseen by registered nurses.

The agency's certified home health care aides are trained, insured, and bonded. They assist patients with bathing, dressing, toileting, ambulation, physical exercises, light housekeeping, and other daily activities. Care plans are customized based on input from family members and clients to ensure the best match between caregivers and patients.

All home care staff members are carefully screened, monitored, and supervised by the agency. The team works to create individualized in-home care programs tailored to each patient's needs and circumstances.

Health and Comfort Home Care Agency also provides live-in services in Morristown, Hunterdon, and Somerset Counties.

Types of Care

Home Health and Hospice

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Reviews

4.1overall · 13 ratings combined

4.1★ on Google (13)

Niyah Burney

Sep 2025

via Google

If you want a home health aide through this agency don’t do it.They are very inconvenient. I had got a called on Monday stating that a lady was coming for my mother on Friday at 3pm just for them to call me yesterday the day before to let me know that lady will be no longer coming. So they scheduled me a different meet and greet with a different lady today for 3pm. So it started to pass time so I received a call from the agency at 3:04pm stating that the new lady will be coming she got lost. Just for it to be now 3:33pm & that the same lady is still lost from 3:04pm. Stating that she was lost she will not be coming at all . I asked them do she have the right address because if she did it will bring you right here to the location. So then the lady on the phone stated that oh now we will schedule you for somebody else a different day. So inconvenient the whole time we been waiting for her just for the lady to decide she is not coming because she supposedly got “lost “. So after that phone call I let the lady know to not call me anymore about any home health aides for my mother &I will find a new company. Just so inconvenient. I don’t recommend at all .

Secret Shih Tzu

Sep 2023

via Google

It is important to note that this company had an FTC complaint filed against it for discrimination and violation of the Americans with Disabilities Act law.

Angie Rodriguez

Jun 2018

via Google

Great staff, very attentive specially the coordinator Yami, she was very professional, polite and caring. Thank you for your services Health and Comfort!

Angie Smith

Jun 2017

via Google

My grandmother is a client at health and comfort. I have been with this company for over 5 years they have been very reliable and their staff is super professional. Calling in with an issue is never a problem because it is always resolved within a timely fashion. Whenever may aid can not make it they make sure to send in a replacement for my grandma. I've been with many agencies in the past and I can definetly say that health and comfort home care has been the only agency that made sure my grandmother received her care no matter what. Overall I am extremely happy with health and comfort and here to stay.

Anamika Revankar

Jan 2017

via Google

I have taken services from them. However they are just OK. When the original care giver is not available they do not provide substitute. Do not bother to inform that original care giver is on vacation nor provide replacement even after repeated phone reminders. I guess they manage with very few care givers who are over worked and because of many clients one after the other, care givers do not show up on time. This becomes problematic when I am working and my mother (who is 91 years old) needs to be picked up from Medical Adult day care center van when she returns from day care.

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Nearby Communities

Other senior living options within 25 miles of North Brunswick Township.