MyLivingChoice

Hawkeye Care Center

5575 Pennsylvania Avenue

2.9(8 ratings)

Hawkeye Care Center, photo 11 / 5

Quick Facts

Total units
80
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
80
Capacity
Licensed for up to 80 residents
Rehab Option
Has a transitional care unit for short-term rehab

What Families Think

Reviews for Hawkeye Care Center are sharply divided: some families and a short-term rehab patient praise a clean facility and caring nursing and therapy staff, while others describe serious lapses in trained care, unresponsive staff, and an unwelcoming atmosphere. With only 8 Google reviews and a 2.9 rating, experiences appear to vary widely depending on department and shift.

The Good

  • Reviewers praised caring nurses and administrators
  • TCU (transitional care) rooms described as clean, large, well-equipped
  • Therapy team singled out for daily encouragement
  • Staff described as amazing during short-term rehab stay

The Bad

  • One report of an LPN unfamiliar with basic catheter care
  • One family described the facility as empty and slow to respond in an emergency
  • Multiple reviewers called staff unfriendly or inattentive, citing phone use at nurses' stations
  • One reviewer noted a locked exit door staff couldn't open, a fire-safety concern

AI-generated from reviews and community data.

Hawkeye Care Center is a senior living community in Asbury, Iowa offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Emergency Call System and Wheelchair Accessible. Families rate it 2.9 out of 5 across 8 reviews.

About Hawkeye Care Center

Hawkeye Care Center is a skilled nursing / long term care community in Asbury, Iowa. The community is licensed for up to 80 residents.

Families rate Hawkeye Care Center 2.9 out of 5 based on 8 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Hawkeye Care Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Hawkeye Care Center

2.9overall · 8 ratings combined

2.9★ on Google (8)

Ramona Clark

Dec 2024

via Google

I was in the TCU section of their facility for three weeks. I was very nervous going as I have seen some nursing homes (not this one) that were horrible. I was pleasantly surprised at how clean and big the facility was. I chose this primarily for two reasons, it was close to my home allowing my husband to easily visit through public transport and it was a newer built facility. The rooms in TCU were large and well equipped with a recliner, adjustable bed, wardrobe, mini fridge and freezer and roll-in bathroom. They were clean and well maintained daily. The staff were amazing. From Pam, my nurse on my first day who helped get me out of my funk of having to even be in such a place and Maddie, Taylor and all the other nursing staff. You all made the daily vitals check fun and I enjoyed our conversations! Sebastian who took care of my breakfast and lunch every day and was so kind and caring; to Nick, Marie, Ashley and so many others who helped me through my daily tasks. Thanks for the laughs and fun conversations! The therapy team, Debra, Anna, Jamie, Sarah and Emily who challenged me daily and I always wanted to do my best. To the administrative staff from front desk to Kim and Jen who handled all my questions and concerns especially about working to get me released! Thank you all again so much for everything. While I'm so happy to be back home again continuing my recovery, I can't thank you all enough! I know that you all truly care about your job and the people that you interact with daily!

Kristie Arthofer

Jan 2020

via Google

My father in law was not in there care for more than a few hours before we realized the medical care provider was not trained, competent or knowledgeable of the needs of my father in law. My father in law called us in pain and scared. We immediately went back after only 1 hours of leaving him to get him the care he needed. We went straight to the emergency room. When we arrived at Heritage Manor- Hawkeye Care Center, It was a ghost town and when attempted to enter the locked facility we were finally buzzed in to enter a barren place. The worst part was the LPN that was suppose to care for him did not know the simplest procedure. He was so nervous and kept saying he never irrigated a catheter.one of the main reasons my father in law needed care was to remove the blood clots that would clog the catheter. He also did not know how to open the door for us to exit after hours, talk about a fire hazard. Horrible Place! If it matters this is the first time I ever took the time to write a review, that is how important this review is, as I want to protect others.

Rob Johnson

Dec 2019

via Google

This is the most unfriendly place in the industry! Very lazy staff that sit on “Facebook” often behind the nurses stations with no accountability at all it’s a free for all type environment.

Dusty Rhodes

Apr 2018

via Google

I have seen a very caring staff of administrators and nurses.

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Government Inspection History

3 inspection visits in the last three years, 27 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Sep 18, 2025Fire Safety StandardHealth Standard6 citations
  • Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 26, 2025

  • Have a plan that describes the process for conducting QAPI and QAA activities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 10, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 26, 2025

  • Have restrictions on the use of highly flammable decorations.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 26, 2025

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2025

Sep 12, 2024Fire Safety StandardHealth Standard5 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 16, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 25, 2024

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 17, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 25, 2024

  • Have restrictions on the use of portable space heaters.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 17, 2024

May 2, 2024Fire Safety StandardHealth ComplaintHealth Standard16 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected May 18, 2024

  • Install a two-hour-resistant firewall separation.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 6, 2024

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 6, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 9, 2024

  • Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 18, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 6, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 18, 2024

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 24, 2024

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 6, 2024

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 6, 2024

  • Use approved construction type or materials.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 6, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 18, 2024

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 18, 2024

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 21, 2024

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2024

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Hawkeye Care Center offer?

Hawkeye Care Center offers Skilled Nursing / Long Term Care.

Where is Hawkeye Care Center located?

Hawkeye Care Center is located at 5575 Pennsylvania Avenue in Asbury, Iowa.

What do families say about Hawkeye Care Center?

Reviews for Hawkeye Care Center are sharply divided: some families and a short-term rehab patient praise a clean facility and caring nursing and therapy staff, while others describe serious lapses in trained care, unresponsive staff, and an unwelcoming atmosphere. With only 8 Google reviews and a 2.9 rating, experiences appear to vary widely depending on department and shift.

How did Hawkeye Care Center do on recent health and safety inspections?

Hawkeye Care Center had 3 government inspection visits in the last three years, with 27 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Hawkeye Care Center?

Submit the Request Information form on this page to connect with Hawkeye Care Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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