MyLivingChoice

Haven Health Show Low

2401 East Hunt Street

4.5(205 ratings)

Haven Health Show Low, photo 11 / 5

Quick Facts

Total units
58
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
58
Location
Directly across from Summit Regional Medical Center
Cultural focus
Partnerships with veterans organizations and the Navajo nation
Therapy services
On-site physical, speech, and wound care therapy

What Families Think

Reviews of Haven Health Show Low are sharply mixed: several families and visitors praise the warm, attentive staff and rehabilitation-focused care, while other reviewers describe serious lapses in basic care and safety. The facility specializes in skilled nursing and rehab, with a notable focus on serving Native American and veteran residents.

The Good

  • Staff described as warm, helpful, and welcoming
  • Food served hot and includes native dishes
  • Strong teamwork noted by visiting delivery staff
  • Rehabilitation services include PT, speech therapy, wound care
  • Located directly across from a regional medical center

The Bad

  • Multiple reports of slow or unanswered call lights at night
  • One report of a patient left in urine for hours
  • One report of a fall with delayed response
  • One report of a death and family notified incorrectly

AI-generated from reviews and community data.

Haven Health Show Low is a senior living community in Show Low, Arizona offering Assisted Living and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.5 out of 5 across 205 reviews.

About Haven Health Show Low

Haven Of Show Low is a skilled nursing facility and assisted living community located in Show Low, Arizona, nestled in the White Mountains directly across from Summit Regional Medical Center. The modern facility provides rehabilitation services including physical therapy, speech language pathology, and wound care to help residents recover quickly and return home safely to their families.

The community emphasizes personalized care, working closely with residents and their families to create individualized treatment plans that address each person's unique needs. The pristine mountain setting and home-like environment are designed to promote rest and recovery, supported by a team of caring professionals dedicated to helping residents regain skills, functionality, and confidence.

Haven Of Show Low maintains extensive partnerships with veterans organizations and the Navajo nation, creating a uniquely diverse and multi-cultural care experience. The team takes pride in its close ties to the Show Low community and prioritizes making residents feel comfortable and safe while surrounded by caregivers who understand their backgrounds and needs.

Types of Care at Haven Health Show Low

Assisted LivingSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.

Help Me Choose

Reviews of Haven Health Show Low

4.5overall · 205 ratings combined

4.5★ on Google (205)

Tara Sillert

Jun 2026

via Google

Let me tell you about what an absolute horrid place this. First, not responding to call lights at night and patient forced to pee on themselves and left in their urine until morning and the nurse showing up. This may be bad enough to give this place a 1 star rating. But how about topping it all off to have another patient die on site and them calling the wrong family and telling them that their family member died? I will call out that any five star review at this place is most likely from the staff. Their negligence towards patients should be considered criminal

Izzy Bee

Apr 2026

via Google

This place is horrible!! If you have the opportunity to go somewhere else or take your loved one somewhere else please do they are so negligent and don’t give a crap about their patients From letting them fall out of there bed and leaving them or letting them pee through their clothes and not changing them for hours, not giving them the meds they need on time or just plane out being rude!!!! I only personally met a few nice people there one of the nurses Brandon was great!!

Jesse Lay

Dec 2025

via Google

I just moved here to The Haven of Show Low from The Haven of Sedona I'm giving this place a five-star rating based on how they've made me feel welcome and accepted along with the other patients here a big shout out to head nurse Cinda, nurse James, business manager Pam. And all the rest of the staff for making me feel welcome a few drawbacks in the rooms are kind of small. The place is clean daily and the staff is warm and welcoming. The food is actually served hot and nice and delicious they also feature native American dishes such as native tacos and other such things due to the high frequency of having a native American residence I like it here and hope I can make this my new home.

Kenneth Rodgers

Nov 2025

via Google

Every time I visit my loved ones everyone is so quick to help with my every need. I can truly see how well they work as a team filling in and helping when ever needed. Best customer service around! Always have a smile on their face and eager to help wherever necessary. Definitely would recommend to anyone considering a skilled nursing facility.

Alan Billingsley

Nov 2025

via Google

We frequently deliver patients to Haven of Showlow. The staff are helpful and kind. From the moment we come in the door they are helping the driver get the patient safely settled in. We are in a lot of different buildings and see the difference

Request information

Ask about availability, pricing, or a tour. Your details go only to Haven Health Show Low, never sold or shared.

Government Inspection History

10 inspection visits in the last three years, 51 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Nov 20, 2025Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 3, 2025

Apr 16, 2025Health Complaint2 citations
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected May 16, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 16, 2025

Nov 6, 2024Fire Safety Complaint1 citation
  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 3, 2024

Sep 27, 2024Health Complaint1 citation
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 19, 2024

Aug 19, 2024Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Sep 20, 2024

Aug 8, 2024Fire Safety StandardHealth Standard21 citations
  • Conduct testing and exercise requirements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 20, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 20, 2024

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 20, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 19, 2024

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 16, 2024

  • Conduct risk assessment and an All-Hazards approach.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 20, 2024

  • Develop Emergency Preparedness policies and procedures.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 20, 2024

  • Establish staff and initial training requirements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 20, 2024

  • Implement emergency and standby power systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 20, 2024

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 20, 2024

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 19, 2024

  • Have a battery powered remote alarm panel in a location accessible by operating personnel.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 16, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 20, 2024

  • Provide or obtain dental services for each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024

  • Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024

  • Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024

Jun 25, 2024Health Complaint5 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 16, 2024

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 16, 2024

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 16, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 16, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 16, 2024

Feb 2, 2024Health Complaint1 citation
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 29, 2024

Aug 10, 2023Fire Safety StandardHealth Standard11 citations
  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 15, 2023

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 15, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 15, 2023

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 15, 2023

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 15, 2023

  • Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 15, 2023

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 15, 2023

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 15, 2023

  • Have a battery powered remote alarm panel in a location accessible by operating personnel.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 15, 2023

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 15, 2023

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 15, 2023

Jun 9, 2022Fire Safety StandardHealth Standard7 citations
  • Provide enough food/fluids to maintain a resident's health.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 15, 2022

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 15, 2022

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 15, 2022

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 5, 2022

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 5, 2022

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 15, 2022

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 5, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Haven Health Show Low offer?

Haven Health Show Low offers Assisted Living and Skilled Nursing / Long Term Care.

Where is Haven Health Show Low located?

Haven Health Show Low is located at 2401 East Hunt Street in Show Low, Arizona.

What do families say about Haven Health Show Low?

Reviews of Haven Health Show Low are sharply mixed: several families and visitors praise the warm, attentive staff and rehabilitation-focused care, while other reviewers describe serious lapses in basic care and safety. The facility specializes in skilled nursing and rehab, with a notable focus on serving Native American and veteran residents.

How did Haven Health Show Low do on recent health and safety inspections?

Haven Health Show Low had 10 government inspection visits in the last three years, with 51 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Haven Health Show Low?

Submit the Request Information form on this page to connect with Haven Health Show Low and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Haven Health Show Low? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Show Low.