Jessica
May 2026
No one ever answers the phone. How are we to check on our loved ones. Good god!! I don't want to hear we short staffed. Then hire some people would be common sense. I have contacted Montgomery.
Hatley Health Care
300 Medical Center Drive
4(87 ratings)
1 / 5Quick Facts
- Total units
- 201
- Medicare rating
- 4 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 201
- Memory care
- Dedicated Alzheimer's and Dementia wing on-site
- Licensed capacity
- Licensed for up to 201 residents
CMS Care Compare
What Families Think
Families describe Hatley Health Care as a facility where staff show genuine warmth and long-term dedication to residents, particularly in the memory care wing, though multiple reviewers report understaffing issues that affect response times and phone communication. The building itself is dated but reviewers say the quality of hands-on care outweighs cosmetic concerns.
The Good
- Staff show love and consideration to residents
- Long-term residents stayed for years, happily
- Praised care in Alzheimer's and Dementia wing
- Facility described as clean by a reviewer
The Bad
- Multiple reports of understaffing and slow CNA response times
- One report that phone calls often go unanswered
- Night shifts sometimes lack coverage per one reviewer
- One reviewer noted food not always suitable
AI-generated from reviews and community data.
About Hatley Health Care
Hatley Health Care is a skilled nursing / long term care community in Clanton, Alabama. The community is licensed for up to 201 residents.
Families rate Hatley Health Care 4 out of 5 based on 87 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care
Skilled Nursing / Long Term Care
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit — free, and you choose who contacts you.
Help Me ChooseReviews
4overall · 87 ratings combined
4★ on Google (87)
rickie lewis
Jun 2025
When we went in we was told that they were fully staff. Some days you don't get a cna all day long other times it is 30 minutes to hour before they get to the room. A lot of time they don't even have a cna for the night shift no one did not put one on to cover. We pay to much money for this kind of services. Someone needs to do something about this it is not me right are fair for the ones that stay there.
Kimberly Campa
Jun 2024
Harley Health Care has amazing staff, especially in the Alzheimer’s & Dementia wing. The building itself may need renovations but I don’t care about the building. I have personally witnessed how they treat my loved one, and the other residents, with love and consideration, even when they think no one is watching. I am grateful for their care.
Tim Carty
Jul 2019
My sister in law was a resident there for 3 years, before that her dad was a resident for 6 years. I could not recommend any higher. The staff was always pleasant and took excellent care of them both. Betty Faye Minor, my sister in law passed this morning. Her only wish was to go back to Hatley's. She loved it there and wanted to see her friends, residents and staff were included. I hope Hatley's recognizes their wonderful staff. I would love to call each and everyone of you by name. The list is long and I'm afraid I would leave someone out. They know who they are. Thanks so much for your devoted care and honest love shown. Much respect to everyone and please realize you have not gone unnoticed. With kindest respect, Thank You
Martha Barnett
Dec 2018
Clean.My sister is at Harley Health Care.She has been there a year and a half. I have no complaints except the food is not always suitable to her. God has been good to her. God bless the patients,their families,the employees and their families.
Frequently Asked Questions
What types of care does Hatley Health Care offer?
Hatley Health Care offers Skilled Nursing / Long Term Care.
Where is Hatley Health Care located?
Hatley Health Care is located at 300 Medical Center Drive in Clanton, Alabama.
What do families say about Hatley Health Care?
Families describe Hatley Health Care as a facility where staff show genuine warmth and long-term dedication to residents, particularly in the memory care wing, though multiple reviewers report understaffing issues that affect response times and phone communication. The building itself is dated but reviewers say the quality of hands-on care outweighs cosmetic concerns.
Work at Hatley Health Care? Claim this listing to update photos, pricing, and details — it's free.