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Harmony Haus Senior Living

1399 Merchant Street

3.2(11 ratings)

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Harmony Haus Senior Living, photo 11 / 6

Quick Facts

Total units
43
Licensed capacity
43 residents

Pennsylvania DHS

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews of Harmony Haus are sharply divided, with some families praising attentive staff and appealing meals under recent new management, while others raise serious safety and management concerns tied to a change in ownership. The community holds a 3.2 out of 5 rating from 11 Google reviews.

What reviewers praise

  • Staff described as caring and attentive
  • Made-to-order breakfast praised by a tourer
  • Residents seen happy with meals and atmosphere
  • Reasonable rates noted by a reviewer
  • Welcoming tour experience under new management

What reviewers flag

  • One serious report of a bed bug infestation
  • One account of hostile, intimidating administrator behavior
  • Report that family volunteering with residents was shut down
  • Mixed reviews suggest inconsistent experience since ownership change

AI-generated from reviews and community data.

Harmony Haus Senior Living is a senior living community in Ambridge, Pennsylvania offering Assisted Living. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.2 out of 5 across 11 reviews.

About Harmony Haus Senior Living

Harmony Haus Senior Living is an assisted living community in Ambridge, Pennsylvania, licensed for up to 43 residents. The community offers 24-hour staff, private rooms, medication management, an emergency call system, housekeeping, dietary accommodations, wheelchair accessibility, a restaurant-style dining room, and social activities with gathering spaces.

Reviewers offered sharply divided assessments. Some praised the welcoming management, quality of meals, resident happiness, and staff care. Others raised serious concerns about facility cleanliness, management responsiveness, and communication with families.

Types of Care at Harmony Haus Senior Living

Assisted Living

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management

Activities

  • Social Activities

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Reviews of Harmony Haus Senior Living

3.2overall · 11 ratings combined

3.2★ on Google (11)

Krissy Watterson

Apr 2026

via Google ↗ · Report

I went to tour Harmony Haus with new management team they are all very welcoming. The food smelled amazing they have made to order breakfast . The residents were all happy with the lunch that day it was beef vegetable soup & salad. It was great to see all the residents smiling and happy to be there. They have some amazing workers that really care about the residents .

Kristin Oeder

Apr 2026

via Google ↗ · Report

I’m really impressed with Harmony Haus especially under new management. Very reasonable rates and great room options.

Elaida “Chyna” Martinez

Mar 2026

via Google ↗ · Report

The staff really care about the residents. An amazing team works there, including the outside agency’s are amazing!

Jasmire Owens

Nov 2025

via Google ↗ · Report

This facility HAS BED BUGS! This whole building is infested and the OWNER SUE IS IN DENIAL about the situation. She CLAIMED she called the pet control and they confirmed it wasn’t but that’s a LIE! I have PICTURE & VIDEO of bed bugs crawling over these residents at night! Please do not send your loved ones here! This place use to be CLEAN and ran very PROFESSIONAL! The new owner is very RUDE to clients but also the workers she has. For her to not care about her WORKERS is very unprofessional that’s keeping her establishment open. She putting your LOVE ones & WORKERS AT RISK because she don’t want to get those bed bugs from out of there. PLEASE BE AWARE OF THIS FACILITY. I will be putting up flyers around ambridge and also contacting people that i know relatives about this matter.

Kerrianne Horvatin

Nov 2025

via Google ↗ · Report

Update: To the owner, I appreciate your response and have emailed you yet have not received a response from that. Maybe your spam folder? I have absolutely no interest in trying to communicate with your administrator as she is the reason for my review. Since my last review she has threatened to call the police on me twice just for visiting. She refuses to talk, just continues to be rude and try to intimidate. This is very sad...not only for myself but for the residents who deal with this unkind and bullying behavior on a daily basis. I hope to hear back from you. I used to work for and volunteer at Harmony Haus before it was sold last year and the new administrator Sue DeMeio started running it. It was a happy place but now it's not. It has become so gloomy and institutionalized. I am no longer allowed to volunteer my time and do activities with the residents, which they loved and looked forward to. They ask every time I visit when we can start again. Sadly today I had to tell them it isn't going to happen as Sue said she does not want me there anymore. She told me NO and I could not ask why. It is very sad and unfortunate that she is on a power trip and does everything in her power to take away and discourage any happiness and excitement for these residents. This is their home and they are sad and afraid to speak up. My heart hurts every time I walk through the door. If you are looking for a safe loving place for your loved ones, I would think twice before bringing them here. It is not the same place it is advertised to be. All information is from the previous owners and administrators who actually put their heart and love into the residents.

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Frequently Asked Questions

What types of care does Harmony Haus Senior Living offer?

Harmony Haus Senior Living offers Assisted Living.

Where is Harmony Haus Senior Living located?

Harmony Haus Senior Living is located at 1399 Merchant Street in Ambridge, Pennsylvania.

What do families say about Harmony Haus Senior Living?

Harmony Haus Senior Living carries a 3.2 out of 5 rating from 11 Google reviews. Reviews of Harmony Haus are sharply divided, with some families praising attentive staff and appealing meals under recent new management, while others raise serious safety and management concerns tied to a change in ownership. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Harmony Haus Senior Living?

Submit the Request Information form on this page, or contact Harmony Haus Senior Living directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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