MyLivingChoice

Harborview Thomaston

310 Avenue F

2.4(38 ratings)· Thomaston average: 2.8

Harborview Thomaston, photo 11 / 5

Quick Facts

Total units
119
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
119
Therapy services
On-site physical therapy department, praised by reviewers

What Families Think

Reviews of Harborview Thomaston are decidedly mixed, with most reporting serious concerns about care, cleanliness, and communication, while a smaller number describe attentive nursing staff and a welcoming admissions process. Several reviewers described neglect, medication errors, and poor staff communication with families, while others credited hardworking nurses and a strong physical therapy team.

The Good

  • Physical therapy staff praised as excellent
  • Some reviewers report attentive, caring nurses
  • Facility described as clean by one family
  • Smooth, communicative admissions process for one family

The Bad

  • Multiple reports of neglect and slow call-light response
  • One account of medication and catheter care mismanagement
  • Reports of poor communication and dishonesty with families
  • Building described by some as rundown or musty

AI-generated from reviews and community data.

Harborview Thomaston is a senior living community in Thomaston, Georgia offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 2.4 out of 5 across 38 reviews.

About Harborview Thomaston

Harborview Thomaston is a skilled nursing / long term care community in Thomaston, Georgia. The community is licensed for up to 119 residents.

Families rate Harborview Thomaston 2.4 out of 5 based on 38 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Harborview Thomaston

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Harborview Thomaston

2.4overall · 38 ratings combined

2.4★ on Google (38)

Renee Elliott

Apr 2026

via Google

We were informed that my mother in law's current facility was closing and we had less than a month to find her a new place. We were referred to Harborview and I am so thankful we were. From the beginning everyone has been welcoming and very good with communication. She has received great care and all of the staff have been so helpful. The facility has been clean every time we have visited. It is an older facility but I would rather my mother in law have good care in a safe environment than be neglected in an overpriced facility. I would 100% recommend Harborview Thomaston to anyone looking for a place for their loved ones to be cared for.

Deborah Bailey

Nov 2025

via Google

I This nursing home is a 0!!! My husband came home after a brief stay, dry mouth, leather tongue, deranged No!! way the way he arrived there. I believe no meds was given because all is vidal were high. I called the director to give me some information on what have happened and he was so rude to me. Over talking me ,one step from curse me out. Very rude. My husband lived 3 weeks after leaving that nursing home cause he never recovered. Family members beware. Read the reviews!!!!

Ashlie Johnston

Aug 2025

via Google

I would absolutely give this place ZERO stars if I could. The only redeeming quality is the physical therapy department. The physical therapists were wonderful. The "nurses" don't care, the facility will try to keep you as many days as your insurance approved you to stay, and the food is something I wouldn't feed my dog. Thank God my family member was only here for rehab...if you value your life or that of your family, think twice before coming here. My family member was medically mismanaged and less than a month after discharge was admitted to Intermediate Care (just below ICU) and is going on 2 weeks in the hospital. They gave his insulin hours before meals or not at all so his diabetes, which was well controlled prior to admission, is no longer controlled. He had a catheter at the beginning of his stay and the so called nurses ignored him when complained of pain...for the entire time it was in. He wasn't bathed for almost a month and no peri care was provided for 4 days so the catheter was crusted to him...there is NO excuse for that! There is no communication between the staff and the family and should you question the answers you get, they lie to your face. And even worse, they retaliate by neglecting or doing subtle things to hurt your family. The worst mistake of my life was sending my loved one here.

Eric Slaven

Jul 2025

via Google

I will say with confidence that the nurses really try to take care of my dad. I read about the cleanliness and it is not perfect. I would rather have a knowledgeable nurse than the smartest custodian. It is hard to find a good worker anywhere these days. Every day I enter the building I look for how the workers treat people. I think that harbor view has a good all around staff.

Veronica Pearson

Jun 2025

via Google

I would strongly advise anyone considering this nursing home for their loved ones to look elsewhere. From what I’ve seen and heard, this place is extremely poorly run. The building itself is rundown, the rooms smell musty and unclean, and it’s obvious that the facility hasn’t been properly maintained in a long time. The staff environment is concerning — most of the employees are either related or in relationships with each other, creating a toxic and unprofessional atmosphere. There’s clear favoritism, which seems to affect how things get handled (or ignored). CNAs often leave residents waiting with their call lights on for an alarming amount of time, and basic care is frequently neglected. It’s also clear that the staff is overworked and severely underpaid. Management continues to pile more responsibilities on them without fair compensation or support. I’ve heard multiple accounts of employees being harassed or expected to work while sick or injured — risking their own health and that of the vulnerable residents. There’s a lot that gets swept under the rug at this facility. They’re more interested in protecting their reputation than actually fixing the very real problems affecting both staff and residents. It's heartbreaking and infuriating. Do not be fooled by appearances or nice words during a tour. This is not a safe, respectful, or compassionate environment for the elderly. Please think twice before trusting this place with someone you love.

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Government Inspection History

4 inspection visits in the last three years, 37 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jul 2, 2025Fire Safety StandardHealth ComplaintHealth Standard3 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Aug 16, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 16, 2025

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 16, 2025

Oct 3, 2024Health Complaint4 citations
  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Nov 17, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 17, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 17, 2024

  • Provide medically-related social services to help each resident achieve the highest possible quality of life.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 17, 2024

Sep 1, 2023Fire Safety StandardHealth Standard14 citations
  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 16, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 16, 2023

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 16, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 16, 2023

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 16, 2023

  • Meet requirements for sections of health care facilities separated by fire resistive construction.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 16, 2023

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 16, 2023

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 16, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 16, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 16, 2023

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 16, 2023

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 16, 2023

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 16, 2023

  • Provide activities to meet all resident's needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 16, 2023

Jul 22, 2022Fire Safety StandardHealth Standard16 citations
  • Establish staff and initial training requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 5, 2022

  • Establish emergency prep training and testing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 5, 2022

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 5, 2022

  • Have exits that are accessible at all times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 5, 2022

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 5, 2022

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2022

  • Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2022

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2022

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2022

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2022

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2022

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2022

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2022

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2022

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2022

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 5, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Harborview Thomaston offer?

Harborview Thomaston offers Skilled Nursing / Long Term Care.

Where is Harborview Thomaston located?

Harborview Thomaston is located at 310 Avenue F in Thomaston, Georgia.

What do families say about Harborview Thomaston?

Reviews of Harborview Thomaston are decidedly mixed, with most reporting serious concerns about care, cleanliness, and communication, while a smaller number describe attentive nursing staff and a welcoming admissions process. Several reviewers described neglect, medication errors, and poor staff communication with families, while others credited hardworking nurses and a strong physical therapy team.

How did Harborview Thomaston do on recent health and safety inspections?

Harborview Thomaston had 4 government inspection visits in the last three years, with 37 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Harborview Thomaston?

Submit the Request Information form on this page to connect with Harborview Thomaston and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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