My husband was transferred to this facility from Emory Hosp after having had Hip surgery. He was here for approx. 3 weeks. I was quite impressed with the staff. The Admission director. Ms Natalie, is simply awesome ! Her kind and helpful demeanor really puts one at ease. She makes every effort to assure any questions or concerns you may have are addressed, or are resolved accordingly. I was told beforehand that the Physical , Therapist, Ms Lindsey, Ms Tammy, Mr. Chris,, Mr Rigg, are top notch. I agree. The nurses and Techs that I encountered, Ms Nicole, Ms Naee, MsSabrina and Ms Yvette, exhibit much needed empathy to carry out their daily task in this environment of multiple patients with a multitude of specific needs. The Housekeeping, Food, and Maintenance staff are the Multitaskers of the Century. (Mr Lewis, Mr Curtis, Mr Charles, Ms Jemaria, Ms Telinda)
These are employers that I specifically encountered at one time or the other and give “ hand claps” for the kindness and willingness to assist with even the smallest request or needs.
My husband was admitted for physical rehabilitation after a fall and surgery in February 2026. I toured the facility before he was admitted. Natalie, the admission director, was professional and friendly as she showed be around. Once admitted, the majority of the staff was friendly, courteous, and professional. The rehabilitation department was exceptional.He received great physical and occupational therapy and was able to make progress to be able to return home in two weeks. Charles, the kitchen manager does a great job and providing tasty and nutritious meals. As in many an healthcare facilities, they are understaffed, but the staff at Harborview Decatur did a good job in meeting my husband‘s needs.
I feel obligated to warn other families about our experience. From the moment we walked in, The facility smelled strongly of feces, on my mother’s first night, I saw dry feces on the door in the restroom, The curtains next to her soiled of what looked like bodily fluids. Basic hygiene supplies like wipes not available- staff were using damp paper towels instead. Mom came in late, so I asked if they had a sandwich anything Nurses reply this isn’t a hospital.
My mother also reported that her roommate fully dependent on staff would only be changed once a day leaving her sitting in feces for hours.
Most concerning, The facility failed to provide my mother with her prescribed antibiotic for two weeks. Her hospital doctor stated she could not reach the facility staff.
This experience was deeply troubling. I urge families to thoroughly research this facility before placing their loved ones here.
However, I do appreciate a few people there that were very kind and helpful to my mother but that’s simply not enough of a reason to leave your family there These are only some of the terrible things we experience there the list can go on.
If you read any good reviews on this facility, it’s for sure FAKE just go take a visit before placing someone there take a walk around. You might not want to as soon as you open the door and smell the stench. I think the workers are immune to it not sure how they work there bc I definitely could smell that stench in my hair in my clothes as soon as I walked out to fresh air. You can smell the stench on yourself.
They changed the name of this facility to cover up the past reviews. Do not send your loved ones here if want them to live to see another day! My mom arrived alert and attentive and passed less than 3
Weeks later due level 4 bedsores. She supposed to have a wound care specialist take care of her, how did this happen???? Smh.
Harborview Decatur Skilled Nursing Facility exceeded my expectations and was truly an answer to my prayers.
My older sister is a US Veteran living in Georgia, who required short-term skilled nursing and rehabilitative care following a partial foot amputation. Her VA social worker provided me with a list of eight VA-contracted facilities (with the potential for long term care) located in the Atlanta area. I was immediately distraught because I have seen and heard so many horror stories about abuse and neglect involving nursing facilities, especially government contracted ones. It was not financially feasible to relocate my sister closer to me on the west coast, so naturally I was terrified at the thought of having her so far away and expected the worst possible scenario. However, upon comparing each nursing facility, in-person and on paper, I found Harborview Decatur in Decatur, GA to be the best choice for my sister, and I’m so glad I made this decision.
Harborview Decatur is relatively small (70 beds), safe, clean, with adequate facilities and an unassuming overall appearance. I observed residents in the common areas, and they all looked like they were treated well, while the overall interiors were both clean and inviting. There are no citations for abuse or neglect and staffing was rated as Average. Although their facility rating seemed appropriate (if not significantly better than most other places I visited), where it excels is at the staff level. Ms. Nakia Wilcher is the Social Service Director for Harborview Decatur and is the first person I met who coordinated my sister’s transition from the local hospital. I found Ms. Wilcher to be straightforward and transparent, yet very empathetic. She is also genuinely friendly, highly professional, extremely knowledgeable, and very welcoming to discuss all possible options for my sister’s rehabilitative care. Utilizing a personalized treatment approach, Ms. Wilcher was able to successfully address my sister’s unique mental, emotional, and physical needs at the time. While seemingly able to understand the initial trepidation both my sister and I had, she quickly helped to put our fears at ease through her continued communication with me, as well as ongoing support for my sister. Along with this, Ms. Wilcher’s skill and expertise in successfully collaborating with the VA, local hospital and other healthcare professionals was outstanding--helping to ensure a seamlessly coordinated healthcare experience. I simply can’t thank her enough!
The same high quality of care is provided by the entire Harborview Decatur staff who are genuinely friendly, courteous, attentive, respectful and caring, which helped to make my sister’s stay so special. Kindness and peace were felt when we walked through the front door. It was a bit rough at first as my sister grew accustomed to the place, but the staff diligently worked to get her established and comfortable. Pretty soon she was happy to see her caregivers and entrusted them, especially Nurse Donna and the resident hair stylist. Again, I was kept fully informed as to any changes or needs that may have arisen. I firmly believe the staff is the reason for her timely recovery. My sister had all her meals served either in the dining room or in her room and access to plenty of snacks, which she loved. Her meds were administered correctly, her laundry was done regularly, and she was kept clean and content. There were lots of activities for the residents, but her immediate focus was on physical rehabilitation. My sister was there for about six months before being transferred to a long-term assisted living facility.
Even after my sister’s departure from Harborview Decatur, Ms. Wilcher made herself available to ensure my sister’s smooth transition to her new home. I can’t speak positively enough about the gracious care and respect my sister, and I received. It is something I will be forever thankful for. I highly recommend Harborview Decatur and their entire team.
