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Decatur Center for Nursing and Healing

2722 North Decatur Road

4.3(545 ratings)· Decatur average: 4

Decatur Center for Nursing and Healing, photo 11 / 5

Quick Facts

Total units
140
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
140

What Families Think

Reviews for Decatur Center for Nursing and Healing are sharply mixed: some families praise the rehab therapy team and attentive staff, while others describe serious lapses in basic care, communication, and safety. Complaints include delayed help with toileting, oxygen/respiratory issues, and difficulty getting information from staff, alongside praise for specific rehab and nursing staff members by name.

The Good

  • Rehab therapists described as skilled and effective
  • Staff recognized and had personal connection with residents
  • Case manager and social services gave clear discharge plan
  • Specific CNAs and case workers praised by name
  • High overall Google rating (4.3 from 545 reviews)

The Bad

  • Multiple reports of slow response to call buttons
  • One report of extended lapse in oxygen/respiratory support
  • One report of medication changes made without informing family
  • Several reviewers cite poor communication with families
  • One report of lost medical equipment and missing medications

AI-generated from reviews and community data.

Decatur Center for Nursing and Healing is a senior living community in Decatur, Georgia offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Housekeeping. Families rate it 4.3 out of 5 across 545 reviews.

About Decatur Center for Nursing and Healing

Decatur Center for Nursing and Healing is a skilled nursing / long term care community in Decatur, Georgia. The community is licensed for up to 140 residents.

Families rate Decatur Center for Nursing and Healing 4.3 out of 5 based on 545 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Decatur Center for Nursing and Healing

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Decatur Center for Nursing and Healing

4.3overall · 545 ratings combined

4.3★ on Google (545)

AME Consulting Group

Jul 2026

via Google

During my visit to the Decatur Center of Nursing and Healing, I found the overall experience to be organized and efficient. I arrived before 5 PM and was able to engage with both the case manager and social services. They provided me with a comprehensive discharge plan and outlined the next steps, although they were unable to confirm a specific discharge date. They assured me that they would keep me informed of any updates. Upon entering the facility, I was greeted promptly by the staff, which created a welcoming atmosphere. I was pleased to see that the staff recognized the patient I came to visit, indicating a personal connection to the residents. Throughout my visit, the team remained focused on the care of the patients and demonstrated a high level of attentiveness, even amidst their busy schedules. Ebonie, in particular, took the time to discuss my father's health with me, which I found to be very supportive. Overall, the visit was productive, and the staff's professionalism contributed positively to my experience. ⸻

VNR

Jul 2026

via Google

My mother stayed at Decatur Center for Nursing and Healing, and our experience raised serious concerns regarding patient care, dignity, and safety. She was repeatedly left waiting extended periods for assistance after pressing the call button, at times resulting in her being forced to urinate on herself. Staff also indicated that patients are often expected to use diapers rather than being assisted to the restroom. There were also significant concerns with respiratory care, including being left without proper breathing support and oxygen for extended periods. At one point, staff replaced her oxygen concentrator with a lower-capacity unit rather than troubleshooting the existing machine, resulting in her receiving less oxygen than prescribed for over 24 hours. The original unit was later fixed in less than 10 minutes. After concerns were raised, responses from some staff were dismissive, and I felt it was necessary to be present nearly every day to advocate for my mother and ensure her basic needs were met. Due to the seriousness and pattern of these issues, I have formally reported this facility to state regulatory agencies for investigation. Families should remain actively involved and vigilant when placing loved ones here. Update: Following the facility’s public response asking me to contact them directly, I want to clarify that I already made multiple attempts to address these concerns privately with facility leadership and staff during my mother’s stay and after her discharge. Despite those efforts, I did not receive meaningful follow-up or resolution regarding the concerns outlined above. I would also encourage families to look beyond ratings alone and remain actively involved in their loved one’s care. My experience at this facility was very different from what the overall rating may suggest. 7/1/2026 Update: Since posting my original review, the Georgia Department of Community Health investigated the concerns I reported. I have been notified that the surveyor identified one or more deficiencies at the facility. I appreciate that my concerns were reviewed and encourage families to look beyond online ratings and remain actively involved in their loved one’s care. My goal in sharing my experience is to help other families make informed decisions.

crystal Leach

Jun 2026

via Google

This place has a wonderful rehab facility and the therapist are extremely skilled. Especially Michelle, Evida. And Annessa was a wonderful CNA I loved her and she was always there when called and extremely helpful. Other than that I was very unhappy with my stay.

Tekcirc Elbon

May 2026

via Google

I would not leave my worst enemy at this place. My mother was here last year and when I say the care was not good at all. When my mother doesn’t act right I threaten her by saying I’m taking her back here. The doctors were giving her medication they prescribed her without informing her or me. Most of the nurses were very rude. As a health care professional myself, it broke my heart to see how not only my mother, but other patients were treated there. I was so glad the day she was discharged. Never again will I send my mother or refer anyone here.

Moesha

Jan 2026

via Google

I was a caretaker for my grandmother for 4 years she had recently gotten sick and less mobile so we admitted her to the hospital and here after. At first it was great but as time went by I noticed the unprofessional among the staff. They don’t listen to family even if you tell them repeatedly. They failed to inform me of my grandmother being admitted to the hospital. This caused a lot of stress for me because of her age and several chronic health conditions. I removed my grandmother and now they have lost her pacemaker box and nobody can give me her medications. This will likely lead to her having to be readmitted to the hospital during cold and flu season.. it’s hard to get in contact with anybody here unless you go in person.. please if your family member is here and highly Impaired stay very involved at the facility.. this isn’t always optional for every family which is the tough part..

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Government Inspection History

6 inspection visits in the last three years, 30 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 1, 2026Fire Safety StandardHealth ComplaintHealth Standard7 citations
  • Dispose of garbage and refuse properly.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected May 26, 2026

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 26, 2026

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 26, 2026

  • Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 16, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 26, 2026

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 16, 2026

  • Construct fire resistant interior walls.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 16, 2026

Apr 24, 2025Fire Safety StandardHealth ComplaintHealth Standard9 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jun 6, 2025

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 6, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 6, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 6, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 6, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 6, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 6, 2025

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 6, 2025

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 6, 2025

Dec 11, 2024Health Complaint5 citations
  • Dispose of garbage and refuse properly.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jan 21, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jan 21, 2025

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 21, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 21, 2025

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 21, 2025

May 20, 2024Infection ControlNo citations
Jul 14, 2023Infection ControlNo citations
Mar 24, 2023Fire Safety StandardHealth Standard9 citations
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 28, 2023

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 28, 2023

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 28, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 28, 2023

  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 28, 2023

  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 28, 2023

  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 28, 2023

  • Allow resident to participate in the development and implementation of his or her person-centered plan of care.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 28, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 28, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Decatur Center for Nursing and Healing offer?

Decatur Center for Nursing and Healing offers Skilled Nursing / Long Term Care.

Where is Decatur Center for Nursing and Healing located?

Decatur Center for Nursing and Healing is located at 2722 North Decatur Road in Decatur, Georgia.

What do families say about Decatur Center for Nursing and Healing?

Reviews for Decatur Center for Nursing and Healing are sharply mixed: some families praise the rehab therapy team and attentive staff, while others describe serious lapses in basic care, communication, and safety. Complaints include delayed help with toileting, oxygen/respiratory issues, and difficulty getting information from staff, alongside praise for specific rehab and nursing staff members by name.

How did Decatur Center for Nursing and Healing do on recent health and safety inspections?

Decatur Center for Nursing and Healing had 6 government inspection visits in the last three years, with 30 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Decatur Center for Nursing and Healing?

Submit the Request Information form on this page to connect with Decatur Center for Nursing and Healing and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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