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HANNAH'S CARE SERVICES

926 Lenoir Rhyne Blvd SE suite 4

3.1(8 ratings)· Hickory average: 4.5

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HANNAH'S CARE SERVICES, photo 1

Quick Facts

Respite care
Short-term respite stays available for family breaks

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews for Hannah's Care Services are sharply divided: some families praise attentive aides who help with bathing, dressing, meals, and exercises, while others report serious reliability and professionalism problems with scheduling and the owner. There is also a report of caregivers not being trained on a sit-to-stand lift, and a separate complaint about reckless driving by a company vehicle.

What reviewers praise

  • Aides praised for bathing, dressing, and meal help
  • Caregivers described as patient and dependable by some
  • Respite care let a family take a trip worry-free
  • Specific caregivers singled out for excellent care

What reviewers flag

  • Multiple reports of no-shows or last-minute schedule changes
  • Reports describe the owner as unprofessional or hostile
  • One report of caregivers untrained on a sit-to-stand lift
  • One report of reckless, unsafe driving by a company car

AI-generated from reviews and community data.

HANNAH'S CARE SERVICES is a home care agency serving Hickory, North Carolina offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 3.1 out of 5 across 8 reviews.

About HANNAH'S CARE SERVICES

Hannah's Care Services is an at-home care agency serving clients in Hickory, North Carolina. The agency provides assistance with bathing, dressing, meal preparation, bedding changes, exercises, and respite care for families needing a break.

Reviewers offer mixed assessments of the agency. Several families praised individual caregivers for their attentiveness and patience, with one noting that respite services allowed time away with confidence. However, reviews also reflected concerns about caregiver training, management responsiveness, and operational practices, with one reviewer citing a negative experience with the owner's communication.

Types of Care at HANNAH'S CARE SERVICES

At-Home Care

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Reviews of HANNAH'S CARE SERVICES

3.1overall · 8 ratings combined

3.1★ on Google (8)

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nathan leatherman

Jan 2024

via Google ↗ · Report

We had made arrangements with them to come every week to stay with my mom. The first couple of weekends wasn’t bad. But then one of the caregivers called me and said that Hannah was making her come in. She sounded very sick. My mom is 83 years old so I told her to stay at home. I had made plans with Hannah for someone to stay with my mom two weeks later in the evening so my wife and I could celebrate our anniversary. I asked the caregiver on that day about it an hour before she was leaving who was coming to relieve her. She said Hannah had just texted her and asked if she could stay, apparently Hannah had forgotten. The next weekend on Saturday nobody showed up, called , texted, or emailed. Needless to say we no longer use their service, if that’s what you want to call it. She is very unprofessional and absolutely untrustworthy.

Renee Mani

Oct 2023

via Google ↗ · Report

My husband came home from a rehab facility in May and he has been using Hannah's Care Services since his return home. All of his aides have been great, they bathe him, get him dressed, fix his meals, change his bedding and help him with his exercises. Hannah is very patient with him. I went to Disney for four days and I was able to use their respite services while I was away and did not have to worry if he was being taken care of.

Kathi Stewart

Oct 2022

via Google ↗ · Report

Never used this service but judging by the way they drive I would not ever use them! I was on hwy 10 between Newton and Catawba and witnessed one of their cars in the mile stretch pass a stopped school bus, passed me on a double yellow line and almost rest end a tractor. The speed limit on this section is 50 mph. They had to be going 75 .

Terry Edwards

Oct 2022

via Google ↗ · Report

Terry Branham takes very good care of me she's always there when I need her I couldn't ask for a better care giver Dianna Baliey

Robin Carle

Mar 2022

via Google ↗ · Report

We used the agency for several months and the caregivers were excellent, except that they were not trained in the use of a sit-to-stand lift, and the attitude shown to us by the owner was rude and hostile. We would have preferred to keep the caregivers if they had transferred to a different agency.

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Frequently Asked Questions

What types of care does HANNAH'S CARE SERVICES offer?

HANNAH'S CARE SERVICES offers At-Home Care.

Where is HANNAH'S CARE SERVICES located?

HANNAH'S CARE SERVICES is located at 926 Lenoir Rhyne Blvd SE suite 4 in Hickory, North Carolina.

What do families say about HANNAH'S CARE SERVICES?

HANNAH'S CARE SERVICES carries a 3.1 out of 5 rating from 8 Google reviews. Reviews for Hannah's Care Services are sharply divided: some families praise attentive aides who help with bathing, dressing, meals, and exercises, while others report serious reliability and professionalism problems with scheduling and the owner. There is also a report of caregivers not being trained on a sit-to-stand lift, and a separate complaint about reckless driving by a company vehicle. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit HANNAH'S CARE SERVICES?

Submit the Request Information form on this page, or contact HANNAH'S CARE SERVICES directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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