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Hammond-Henry Hospital Home Health Services

106 N East St

4(3 ratings)

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Hammond-Henry Hospital Home Health Services logo
Hammond-Henry Hospital Home Health Services, photo 11 / 5

Quick Facts

Medicare quality
3.0 of 5 stars

Home Health Compare

Medicare certified
Since 1986
Service area
Serves the Geneseo, Illinois area
Former name
Previously operated as Circle of Care

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

This home health and hospice provider in Cambridge, Illinois has only a handful of Google reviews, with feedback split between high praise for caring staff and a serious concern about professional boundaries. Overall sentiment leans positive but the record is thin, so it's worth asking direct questions before committing.

What reviewers praise

  • Nursing staff described as friendly and caring
  • Families report continuing to use the service for their children

What reviewers flag

  • One report of nursing staff overstepping professional boundaries
  • One report of privacy concerns over sharing patient messages

AI-generated from reviews and community data.

Hammond-Henry Hospital Home Health Services is a home health agency serving Cambridge, Illinois offering Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 4.0 out of 5 across 3 reviews.

About Hammond-Henry Hospital Home Health Services

Hammond-Henry Hospital Home Health Services is a Medicare-certified home health agency serving clients in Cambridge, Illinois. The agency has been in operation since 1986 and provides skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services, and home health aide visits.

CMS rates the agency 3.0 of 5 stars overall. The agency operates as a proprietary provider.

Types of Care at Hammond-Henry Hospital Home Health Services

Home Health

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Hammond-Henry Hospital Home Health Services

4overall · 3 ratings combined

4★ on Google (3)

Eh, kinda feel like some of the nursing staff oversteps their boundaries and breaks the code of ethics. My personal feelings are no one should be involved in personal matters and should just be doing cares only. Not texting outside of cares, not showing messages to the patient from another person while dropping off supplies, and a bit more. Like, that's a bit extreme and it makes me uncomfortable to where I feel like I can't say anything to the company because that causes problems for me since they live in the same town and know the same people/text each other. It has the patient acting negative towards me now when they leave and puts me a in a bad position when trying to do cares for the same patient. I can't talk to the nurse about the issue or what it is doing because she only stops when I am not there or am going to be doing something else and I can't trust that if I text, it's not going to be relayed back to the patient because said patient is saying the nurse is showing them messages from prior. I don't know what to do but like I said, very uncomfortable position to be in.

K1042010

Aug 2020

via Google ↗ · Report

Everyone in this office are the most friendliest most caring set of nursing care I have ever expierenced! The care here is amazing! I’m so glad I call this my doctors office!! I am now transferring my children here. This place is amazing!!

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Medicare Quality of Care

Hammond-Henry Hospital Home Health Services is a Medicare-certified home health agency (certified since 1986). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

4.0 / 5 patient survey rating

  • Would definitely recommend the agency87%US 79%
  • Rated their overall care 9 or 10 out of 1094%US 85%
  • Care was given in a professional way90%US 89%
  • The team communicated well87%US 86%
  • The team discussed medicines, pain and home safety80%US 82%

175 completed patient surveys, 42% response rate.

Hospital outcomes

  • Discharged to the community77%US 80%Same as
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)10%US 11%Same as

How patients did

  • Care started within 2 days of referral97%US 94%
  • Patients got better at walking or moving around80%US 83%
  • Patients got better at getting in and out of bed75%US 83%
  • Patients got better at bathing86%US 86%
  • Patients' breathing improved99%US 85%
  • Patients got better at taking medications correctly74%US 81%
  • Patients who had a fall with major injury (lower is better)2%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations80%US 61%

Service area

Hammond-Henry Hospital Home Health Services reports serving 27 ZIP codes, including Altona, Andover, Annawan, Atkinson, Bishop Hill, Cambridge, Coal Valley, Colona, East Moline, Erie and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 147450. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Hammond-Henry Hospital Home Health Services offer?

Hammond-Henry Hospital Home Health Services offers Home Health.

Where is Hammond-Henry Hospital Home Health Services located?

Hammond-Henry Hospital Home Health Services is located at 106 N East St in Cambridge, Illinois.

What do families say about Hammond-Henry Hospital Home Health Services?

Hammond-Henry Hospital Home Health Services carries a 4.0 out of 5 rating from 3 Google reviews. Overall sentiment leans positive but the record is thin, so it's worth asking direct questions before committing. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Hammond-Henry Hospital Home Health Services?

Yes. Hammond-Henry Hospital Home Health Services is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.

Do I need a referral to use Hammond-Henry Hospital Home Health Services?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Hammond-Henry Hospital Home Health Services?

Submit the Request Information form on this page, or contact Hammond-Henry Hospital Home Health Services directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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