MyLivingChoice

Hamilton Health Services

1 Hamilton Dr

3.2(34 ratings)· Two Rivers average: 3.3

Hamilton Health Services, photo 11 / 3

Quick Facts

Total units
125
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
125
Building history
Housed in former 1927 municipal hospital building
Staff tenure
Many staff members employed 10 to 40 years

What Families Think

Most reviewers describe Hamilton Health Services as a caring, well-run skilled nursing facility, particularly for short-term rehab, though the community's overall Google rating suggests experiences vary and at least one reviewer had a strongly negative stay. Families highlight attentive, communicative staff and clean, comfortable rooms.

The Good

  • Staff praised for attentive, timely care
  • Rehab stays described as positive with good communication
  • Rooms described as clean and comfortable
  • Food quality noted favorably by reviewers
  • Long-tenured clinical staff, many 10-40 years

The Bad

  • One report calling it 'worst place' with no detail given
  • Overall Google rating (3.2) lower than reviews shown suggest

AI-generated from reviews and community data.

Hamilton Health Services is a senior living community in Two Rivers, Wisconsin offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.2 out of 5 across 34 reviews.

About Hamilton Health Services

Hamilton Health Services is a skilled nursing facility in Two Rivers, Wisconsin, housed in a building originally constructed in 1927 as Two Rivers Municipal Hospital. The hospital relocated in 2000, and Hamilton was established as a skilled nursing facility in its place.

The community features spacious rooms, large and welcoming common areas, and ample outdoor space. Residents are located blocks from Neshotah Park and the scenic shores of Lake Michigan, providing ready access to the natural beauty of the area.

Hamilton emphasizes individual-centered care, supported by a clinical team with extensive tenure, many staff members have been at the facility between 10 and 40 years. The facility operates according to core values of trust, engagement, competence, respect, and passion, with a commitment to recognizing staff contributions through regular acknowledgment and shared celebrations.

Types of Care at Hamilton Health Services

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Security

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Hamilton Health Services

3.2overall · 34 ratings combined

3.2★ on Google (34)

Jr Dirt

May 2026

via Google

The staff goes up and above to make sure the best care is provided

Madeline Andel

May 2026

via Google

Worst place to send your loved one 💯 do NOT recommend

Gold Prospector

Nov 2025

via Google

My mother was here for rehab for a couple weeks and the staff were very caring and kind. Any issues that popped up were dealt with in a timely manner. The rooms were very nice and I felt my mother was in very capable hands. Thank you to the entire staff for helping keep us all in the loop on her care and progress as well.

Kathleen Beverly

Aug 2023

via Google

I am giving this place a 5 star and quite honestly if I could give more I would give it way more. They have a very dear friend of mine right now "Missy" and I found this place for her and I am sooo glad I did! Missy loves her room, all of the staff, and she loves the food and the awesome care that she has been receiving. I have observed the same feeling when I talk to the staff I have been able to talk with, and they are on top of things 100 percent! Thank you all for all that you do. I will definitely refer this place to others.. ..Kathy Beverly

Theresa Adsit

Apr 2019

via Google

I am very pleased with the care my mother received at Hamilton. The staff are very kind. The food is good and it is very clean. The best part, however, is the staff. They are very caring and thoughtful. I am sure they made the final months of my mother's life the best it was possible for it to be in her condition.

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Government Inspection History

5 inspection visits in the last three years, 46 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Jan 28, 2026Fire Safety StandardHealth ComplaintHealth Standard12 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 28, 2026

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 28, 2026

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2026

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2026

  • Have exits that are accessible at all times.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2026

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2026

  • Ensure proper usage of power strips and extension cords.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2026

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2026

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 28, 2026

  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2026

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 28, 2026

  • Have restrictions on the use of highly flammable decorations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 28, 2026

Sep 11, 2024Fire Safety StandardHealth Standard19 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 11, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 18, 2024

  • Conduct testing and exercise requirements.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 18, 2024

  • Ensure each resident receives an accurate assessment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 11, 2024

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 11, 2024

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Oct 11, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 25, 2024

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 13, 2024

  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2024

  • Assess the resident when there is a significant change in condition

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2024

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2024

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2024

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2024

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2024

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2024

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2024

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 18, 2024

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 11, 2024

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 2, 2024

Jul 8, 2024Health Complaint4 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Jul 29, 2024

  • Ensure that the resident and his/her doctor meet face-to-face at all required visits.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 29, 2024

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 29, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 29, 2024

Feb 20, 2024Health Complaint1 citation
  • Provide timely, quality laboratory services/tests to meet the needs of residents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 18, 2024

Jul 12, 2023Fire Safety StandardHealth Standard10 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 7, 2023

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 18, 2023

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 1, 2024

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 7, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 7, 2023

  • Have proper medical gas storage and administration areas.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 1, 2023

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 7, 2023

  • Ensure medication error rates are not 5 percent or greater.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 7, 2023

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 7, 2023

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 19, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Hamilton Health Services offer?

Hamilton Health Services offers Skilled Nursing / Long Term Care.

Where is Hamilton Health Services located?

Hamilton Health Services is located at 1 Hamilton Dr in Two Rivers, Wisconsin.

What do families say about Hamilton Health Services?

Most reviewers describe Hamilton Health Services as a caring, well-run skilled nursing facility, particularly for short-term rehab, though the community's overall Google rating suggests experiences vary and at least one reviewer had a strongly negative stay. Families highlight attentive, communicative staff and clean, comfortable rooms.

How did Hamilton Health Services do on recent health and safety inspections?

Hamilton Health Services had 5 government inspection visits in the last three years, with 46 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Hamilton Health Services?

Submit the Request Information form on this page to connect with Hamilton Health Services and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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Nearby Communities

Other senior living options within 25 miles of Two Rivers.