MT
May 2026
Under new management since March 2026
Hallowstone at Sun Prairie
650 Broadway Dr.3.5(21 ratings)· Sun Prairie average: 4.4
Part of Platinum Communities · 19 communities · 4.2★ average · (1 other nearby)
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1 / 6Quick Facts
- Licensed capacity
- 20 residents
- Licensed operator
- Brookdale Senior Living Communities Inc
- Recent change
- Under new management since March 2026
- Facility size
- Small 15-bed memory care facility
- Billing concern
- Care cost increases reported soon after move-in
Wisconsin DHS
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews for Hallowstone at Sun Prairie (formerly operating as Brookdale) are sharply divided: many families describe a small, homelike community with warm, attentive staff and good food, while a notable number of reviewers report serious neglect, understaffing, and billing problems. A change in management was noted in a recent review, which may reflect an attempt to address earlier concerns.
What reviewers praise
- Small, intimate setting families describe as homelike
- Staff frequently praised as caring and attentive
- Personalized approach to getting to know residents
- Food and dining quality praised by several reviewers
- Activities director specifically praised by multiple reviewers
What reviewers flag
- Several reports of understaffing affecting basic care like feeding and bathing
- Multiple reports of unclean rooms, unchanged clothing, or bed sores
- One report of alleged resident abuse and staff sleeping on night shift
- Reports of care price increases imposed shortly after move-in
AI-generated from reviews and community data.
Hallowstone at Sun Prairie is a senior living community in Sun Prairie, Wisconsin offering Assisted Living. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.5 out of 5 across 21 reviews.
About Hallowstone at Sun Prairie
Hallowstone at Sun Prairie is an independent living and assisted living community in Sun Prairie, Wisconsin.
Families rate Hallowstone at Sun Prairie 3.5 out of 5 based on 21 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care at Hallowstone at Sun Prairie
Assisted Living
Amenities
Room Amenities
- Emergency Call System
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Medication Management
Activities
- Social Activities
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Help Me ChooseReviews of Hallowstone at Sun Prairie
3.5overall · 21 ratings combined
3.5★ on Google (21)
Tamara E.
Oct 2025
Nice enough place but their care prices skyrocket once they have your loved one! I was told that the price you sign off on as part of the lease is " an estimate" and that cost hikes are effective immediately! I've had suggested increases of over $2000 and my loved one has only been there 3 days!
faith kelley
Nov 2024
I had looked at 8-10 places to place my mother for a memory care facility, when I walked out of Brookdale my heart felt full! It is cozy and small. All of the staff are such loving and caring individuals with the residents and their families. I can always talk to the staff if I have any concerns. My mom is happy and loves all of the staff and residents. It’s like one big family. The food is great, they have a great activity director who is wonderful with the residents. Check it out, I hope you will be as happy as we are!
Kathleen O'Brien
Oct 2024
The staff here at Brookdale is always very helpful and friendly. Everyone has taken excellent care of my husband and understands his situation. The food is very good and when he’s hungry they will hand out snacks and drinks. His room is always clean and he is dressed and clean. I am very grateful to have found Brookdale! The communication is excellent and I feel that my husband is well taken care of. Brookdale is a very warm and comfortable home.
Kristi Carnahan
Feb 2024
This is not the place for your loved one unless you plan on providing most of the care yourself which seems to defeat the purpose of assisted living and care. There is not enough staff to provide a basic level of care for residents (i.e. feeding, dressing, bathing, administering medication, etc.) and some of those who are working seem to be too busy on their phones to be bothered to care for residents . Staff has an excuse for every situation and takes no accountability for the lack of care provided. Please do your loved one a favor and continue your search for a better care facility.
Frequently Asked Questions
What types of care does Hallowstone at Sun Prairie offer?
Hallowstone at Sun Prairie offers Assisted Living.
Where is Hallowstone at Sun Prairie located?
Hallowstone at Sun Prairie is located at 650 Broadway Dr. in Sun Prairie, Wisconsin.
What do families say about Hallowstone at Sun Prairie?
Hallowstone at Sun Prairie carries a 3.5 out of 5 rating from 21 Google reviews. Reviews for Hallowstone at Sun Prairie (formerly operating as Brookdale) are sharply divided: many families describe a small, homelike community with warm, attentive staff and good food, while a notable number of reviewers report serious neglect, understaffing, and billing problems. A change in management was noted in a recent review, which may reflect an attempt to address earlier concerns. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Hallowstone at Sun Prairie?
Submit the Request Information form on this page, or contact Hallowstone at Sun Prairie directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Hallowstone at Sun Prairie? Claim this listing to update photos, pricing, and details. It's free.
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