Nelda Manter
Nov 2024
The staff at Brookdale is *amazing*! They really went above and beyond in getting my mom moved in quickly and comfortably - being available over a holiday weekend and working closely with us and with my mom's rehab center to get all necessary paperwork complete.<br><br>My mom recently moved to Brookdale after graduating from rehab following a broken hip. We looked at A LOT of care facilities in the area, and she chose Brookdale because of its size (19 residents max), its impressive staff-to-resident ratio, and its commitment to her continued physical improvement. The small size combined with the warmth, kindness, and consistency of the staff make it feel very much like home. It's wonderful to have her in a place where the staff cares that she likes Ken-ken puzzles and hates cottage cheese.<br><br>Follow-up 6 months after moving in:<br>While my mom has mostly been well-cared for at Brookdale, we've been very disappointed in the (lack of) activities and the quality of the food (where are the vegetables?). They prominently display busy activity schedules and healthy menus and then completely ignore them. They seem to have enough staff and many of them are wonderful, and they seem to have plenty of money to buy fancy things like large tvs and game boards. I'm not sure why you need that stuff if no one is going to spend time using it with the residents. Feels very much like it's all for show.
