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Griswold Home Care for New Castle County

15 Reads Way Ste 201

4.7(54 ratings)· New Castle average: 4

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Quick Facts

Care arrangements
Live-in, hourly, and respite care offered
Experience
Over four decades in the home care industry
Service area
Serves all of New Castle County, Delaware

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Griswold Home Care for New Castle County provides non-medical home care services—personal care, companionship, and homemaking—throughout the county. Most reviewers describe caregivers as attentive, reliable, and able to step in on short notice, though a couple of reports raise concerns about staff conduct and how intake requests were handled.

What reviewers praise

  • Caregivers described as conscientious, hardworking, and reliable
  • Office staff called professional and easy to work with
  • Able to provide urgent, last-minute care coverage
  • Reviewers praise going 'the extra mile' for clients
  • Flexible care options: respite, live-in, and hourly

What reviewers flag

  • One report of an aide disrespecting a client's home and belongings
  • One report describing the owner as rude and unprofessional
  • One report of being denied services after raising a complaint

AI-generated from reviews and community data.

Griswold Home Care for New Castle County is a home care agency serving New Castle, Delaware offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Housekeeping, Laundry Service and Grocery Shopping and Errands. Families rate it 4.7 out of 5 across 54 reviews.

About Griswold Home Care for New Castle County

Griswold Home Care for New Castle County provides non-medical home care services in New Castle, Delaware. The company offers personal care, homemaking, companionship, and support for clients with chronic conditions, illnesses, or injuries, with services that can be customized to meet individual family needs.

Care services include gentle, hands-on support for essential tasks such as bathing, grooming, and dressing. Companionship services provide engagement for activities, hobbies, errands, conversation, and outings. Homemaking assistance covers light housekeeping, laundry, grocery shopping, and meal preparation.

Griswold offers a range of care arrangements including respite care, live-in care, and hourly services to accommodate varying levels of need. The company emphasizes getting to know each client and family to determine the best plan of action for their unique situation.

Griswold Home Care operates throughout New Castle County, serving communities including Bear, Claymont, Delaware City, Hockessin, Kirkwood, Middletown, New Castle, Newark, Wilmington, and other surrounding areas. The organization has over four decades of experience in the home care industry.

Types of Care at Griswold Home Care for New Castle County

At-Home Care

Amenities

Community Amenities

  • Housekeeping
  • Laundry Service

Activities

  • Grocery Shopping and Errands

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Reviews of Griswold Home Care for New Castle County

4.7overall · 54 ratings combined

4.7★ on Google (54)

Write a review

JM

Jul 2026

via Google ↗ · Report

I contacted this home health agency to get assistance for my father because I wanted him to receive compassionate, respectful care in his own home. Unfortunately, the aide they sent did not respect my father's home or his personal belongings, which was very disappointing and unprofessional. When you trust a home health agency with the care of a loved one, you expect their staff to treat both the person and their home with dignity, courtesy, and respect. That was not our experience. Based on what we went through, I cannot recommend this agency. If you want your loved one to be treated with the care, dignity, and respect they deserve, I would suggest looking for another provider. This place is awful, and so is the owner Patrick. Very rude, abrupt and extremely unprofessional. Stay away.

Ghibli Mas

Feb 2026

via Google ↗ · Report

Spoke to owner about obtaining services for my mother because I had complaints about the another company and wanted to chaznge. She made excuses for this other company and did not accept us as a client. If someone is telling you there are issues, you need to listen. The company I complained about left my mother alone on several occasions. So I had to scramble to get another company since Griswold denied me.

Brian Marioni

Oct 2025

via Google ↗ · Report

I was referred to Griswold by a family member who highly recommended them from past family services. Carla and Kathy are very professional and trustworthy and provided top notch home care for my mother. I highly recommend them if you live in New Castle County, DE.

cestrain

Oct 2025

via Google ↗ · Report

I cannot say enough about the team at Griswold. Theresa and the team are wonderful. I am the only family member left to help care for my mom and it can be overwhelming. Griswold was able to provide caregivers who were absolutely incredible. Providing loving care and going the extra mile. Griswold was always able to assist last minute when I needed urgent services. Charmaine and Kendra are one in a million! Having Griswold took so much worry off of my shoulders.

Catherine Read

Oct 2025

via Google ↗ · Report

Griswold's caregivers are conscientious, hardworking, reliable, smart, friendly, and completely caring and attentive to the patient and family. Griswold's office team is the same on the financial side! I recommend Griswold 100% for their total commitment to good care for the patient, customer service for the family, and being so easy to work with!

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Frequently Asked Questions

What types of care does Griswold Home Care for New Castle County offer?

Griswold Home Care for New Castle County offers At-Home Care.

Where is Griswold Home Care for New Castle County located?

Griswold Home Care for New Castle County is located at 15 Reads Way Ste 201 in New Castle, Delaware.

What do families say about Griswold Home Care for New Castle County?

Griswold Home Care for New Castle County carries a 4.7 out of 5 rating from 54 Google reviews. Griswold Home Care for New Castle County provides non-medical home care services—personal care, companionship, and homemaking—throughout the county. Most reviewers describe caregivers as attentive, reliable, and able to step in on short notice, though a couple of reports raise concerns about staff conduct and how intake requests were handled. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Griswold Home Care for New Castle County?

Submit the Request Information form on this page, or contact Griswold Home Care for New Castle County directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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