MyLivingChoice

Greenbrier Nursing and Rehabilitation Center of Palestine

2404 Hwy 155

4.3(31 ratings)· Palestine average: 4.4

Greenbrier Nursing and Rehabilitation Center of Palestine, photo 11 / 5

Quick Facts

Total units
120
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
120

What Families Think

Reviews for Greenbrier Nursing and Rehabilitation Center of Palestine are mixed: several families praise the caring, professional staff and cleanliness of the facility, while others describe serious lapses in care, including a fall that led to a hip fracture and unaddressed bedsores.

The Good

  • Caring, compassionate staff noted by multiple reviewers
  • Facility described as very clean
  • Nursing staff called professional and knowledgeable
  • Families would return or recommend the facility

The Bad

  • One report of a fall leading to a hip fracture after being left unassisted
  • One report of unaddressed bedsores despite doctor's orders
  • One report of staff allegedly falsifying care records

AI-generated from reviews and community data.

Greenbrier Nursing and Rehabilitation Center of Palestine is a senior living community in Palestine, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.3 out of 5 across 31 reviews.

About Greenbrier Nursing and Rehabilitation Center of Palestine

Greenbrier Nursing and Rehabilitation Center of Palestine is a 120-bed skilled nursing and long-term care facility in Palestine, Texas, serving residents requiring medical nursing care and rehabilitation services.

Families consistently praise the facility's cleanliness and note that staff members are warm, friendly, and professional. Many residents participate actively in game nights and social activities, with several families reporting their relatives were happy during their stays. The center is recognized for its support of veterans. One family wrote that staff "are very warm and friendly and always have a smile on their face." Meals receive positive mention, and the facility maintains a home-like atmosphere.

The community holds a 4.3-star rating across 31 Google reviews. However, a minority of reviews raise concerns about inconsistent care, specifically instances where staff assistance was difficult to access and allegations that medical orders were not properly followed. These conflicting experiences suggest variability in day-to-day care quality.

Types of Care at Greenbrier Nursing and Rehabilitation Center of Palestine

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Birthday / Holiday Parties
  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Greenbrier Nursing and Rehabilitation Center of Palestine

4.3overall · 31 ratings combined

4.3★ on Google (31)

Jenny Gower

Feb 2026

via Google

My mother had a prior fall due to her electrolytes being low. After 5 days at PRMC the doctor recommended a rehab facility to build up her strength. My mother was at Greenbrier only 4 days. On the fourth day she was told to get up and get dressed after breakfast that she was going to rehab. When she mentioned she was dizzy the aid told her maybe it was the coffee she drank (which was cold so she didn't drink it) Knowing my mother had a prior fall, no one volunteered to help her get dressed so she dressed herself. When my mother tried to get up to go potty she fell again fracturing her hip. My mother had to have surgery in Tyler and another stay at a different rehab facility. One star rating is too good for Greenbrier. They are neglectful and horrible with patience.

William Benton

Feb 2026

via Google

Wonderful caring compassionate staff. Amazing people.

Nicki Holder

Jan 2026

via Google

Clean, welcoming and friendly environment!

Chastity Wages

Dec 2025

via Google

They took very good care of my mother. All the staff were very nice to her

Jamie Wilson

Sep 2025

via Google

Friendly staff!! Great family environment!

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Government Inspection History

8 inspection visits in the last three years, 20 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 30, 2026Health Complaint1 citation
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 1, 2026

Mar 4, 2026Health Complaint2 citations
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 5, 2026

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 5, 2026

Jan 29, 2026Fire Safety StandardHealth Standard3 citations
  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 30, 2026

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 30, 2026

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity C of L: potential for minimal harm, widespreadNo revisit needed

Sep 10, 2025Health Complaint2 citations
  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 11, 2025

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 11, 2025

Jun 10, 2025Health Complaint1 citation
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 11, 2025

Mar 12, 2025Health Complaint1 citation
  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 13, 2025

Nov 6, 2024Fire Safety StandardHealth Standard3 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 13, 2024

  • Ensure precautions for handling oxygen cylinders and equipment are correctly followed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 7, 2024

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity C of L: potential for minimal harm, widespreadWaiver has been granted

Sep 20, 2023Fire Safety StandardHealth ComplaintHealth Standard7 citations
  • Keep all essential equipment working safely.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 12, 2023

  • Have properly installed electrical wiring and gas equipment.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 25, 2023

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 25, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 26, 2023

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 26, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 6, 2023

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity C of L: potential for minimal harm, widespreadWaiver has been granted

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Greenbrier Nursing and Rehabilitation Center of Palestine offer?

Greenbrier Nursing and Rehabilitation Center of Palestine offers Skilled Nursing / Long Term Care.

Where is Greenbrier Nursing and Rehabilitation Center of Palestine located?

Greenbrier Nursing and Rehabilitation Center of Palestine is located at 2404 Hwy 155 in Palestine, Texas.

What do families say about Greenbrier Nursing and Rehabilitation Center of Palestine?

Reviews for Greenbrier Nursing and Rehabilitation Center of Palestine are mixed: several families praise the caring, professional staff and cleanliness of the facility, while others describe serious lapses in care, including a fall that led to a hip fracture and unaddressed bedsores.

How did Greenbrier Nursing and Rehabilitation Center of Palestine do on recent health and safety inspections?

Greenbrier Nursing and Rehabilitation Center of Palestine had 8 government inspection visits in the last three years, with 20 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Greenbrier Nursing and Rehabilitation Center of Palestine?

Submit the Request Information form on this page to connect with Greenbrier Nursing and Rehabilitation Center of Palestine and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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