Melvin Mosley
Sep 2025
The worst place I have ever been to hurt me hardly ever checked on me workers were rude and mean.pt was non existent
Avir at Town Creek
1816 Tile Factory Rd
3.6(20 ratings)
1 / 5Quick Facts
- Total units
- 102
What Families Think
Reviews for Avir at Town Creek are mixed, with several families praising a caring, attentive staff and a clean environment, while others report serious concerns about staffing levels, personal care, and billing. The facility appears to do well with residents needing patience and dementia support, but some experiences point to gaps in day-to-day care follow-through.
The Good
- Staff described as genuinely caring and compassionate
- Clean facility with a positive atmosphere
- Nurses skilled at working with dementia patients respectfully
- Avoids over-medicating dementia residents to manage behavior
The Bad
- Reports of being short-staffed with slow response to calls
- One report of infrequent bathing over several weeks
- One report of resident's clothing going missing
- One report of billing disputes and unclear handling of resident funds
- One report of a weak therapy/rehab program
AI-generated from reviews and community data.
About Avir at Town Creek
Avir at Town Creek is a skilled nursing / long term care community in Palestine, Texas. The community is licensed for up to 102 residents.
Families rate Avir at Town Creek 3.6 out of 5 based on 20 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care
Skilled Nursing / Long Term Care
Need help deciding?
Tell us what you're looking for and we'll match you with communities that fit — free, and you choose who contacts you.
Help Me ChooseReviews
3.6overall · 20 ratings combined
3.6★ on Google (20)
kayla
Jul 2024
This facility was simply incredible. Very clean, great atmosphere. Staff was professional yet seemed to genuinely care about the residents as well as employees. Residents and employees appeared to be very happy and in good spirits. Can't say enough good!!!!
JJ
Jun 2024
Looks great! Feels great! Smells great! It is very obvious that QUALITY has been the goal recently!!
Nan S Ogle
Jan 2024
I put one star because my interactions with my brother's nurses have been pleasant. However, he still has skin cancer. They have tried to bill me for charges that are not my responsibility. Be careful with your loved ones. Pleasant nurses do not necessarily mean good care is being given. UPDATE: the skin cancer has just begun being treated. Also, I was told they are keeping his money.
Amanda Williams
Nov 2023
Now don't get me wrong, there were a few, (very few) great ladies but overall this facility is absolutely terrible. They're always short staffed, and they take forever to answer a call. My boyfriend was sent here because they were the only facility within a 20 mile radius that would accept him. He suffered a stroke and was there to get better and for therapy. They take forever to get you changed, he went weeks between each bath which is unacceptable. His clothing came up missing, and they have a terrible therapy program. I would definitely recommend sending loved ones to a different nursing home/rehabilitation facility!!!! He's now in a much better facility, and definitely an excellent therapy program here. When he left he told them to make sure he had all of his clothes, they didn't, he had very little of his clothing with him!!!!
Frequently Asked Questions
What types of care does Avir at Town Creek offer?
Avir at Town Creek offers Skilled Nursing / Long Term Care.
Where is Avir at Town Creek located?
Avir at Town Creek is located at 1816 Tile Factory Rd in Palestine, Texas.
What do families say about Avir at Town Creek?
Reviews for Avir at Town Creek are mixed, with several families praising a caring, attentive staff and a clean environment, while others report serious concerns about staffing levels, personal care, and billing. The facility appears to do well with residents needing patience and dementia support, but some experiences point to gaps in day-to-day care follow-through.
Work at Avir at Town Creek? Claim this listing to update photos, pricing, and details — it's free.