MyLivingChoice

Good Samaritan Society-Grants

840 Lobo Canyon Road

3.2(21 ratings)

Good Samaritan Society-Grants, photo 11 / 5

Quick Facts

Total units
80
Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
80

What Families Think

Reviews for Good Samaritan Society-Grants are sharply divided: some families describe attentive, well-coordinated care with regular updates from staff, while others report serious neglect, understaffing, and poor communication. Staff reviews also point to internal management and pay issues.

The Good

  • Regular care-team meetings kept families updated
  • Staff described as kind and communicative by some
  • Quick, blameless resolution of issues reported by one family

The Bad

  • Multiple reports of understaffing and neglectful care
  • One report of a resident's death linked to poor care
  • One report of rude, unhelpful phone communication
  • Staff review cites retaliation and unpaid agency CNAs

AI-generated from reviews and community data.

Good Samaritan Society-Grants is a senior living community in Grants, New Mexico offering Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.2 out of 5 across 21 reviews.

About Good Samaritan Society-Grants

Good Samaritan Society-Grants is a skilled nursing / long term care community in Grants, New Mexico. The community is licensed for up to 80 residents.

Families rate Good Samaritan Society-Grants 3.2 out of 5 based on 21 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Good Samaritan Society-Grants

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Good Samaritan Society-Grants

3.2overall · 21 ratings combined

3.2★ on Google (21)

Vandal Savage

Jul 2026

via Google

So i visited this center just to see if these comments were all true and it turns out that they are not and that there is new management and talking to the new DON they are implementing a change management process with a focus on internal promotion, education, open communication and extensive patient centered care .

melody naha-mendoza

Mar 2026

via Google

As someone who cares for her grandparents and a mother who passed in hospice I've dealt with several homes in Gallup..so I can say with honesty this is the best home..my grandma was taken care of as if she was their grandma..they had meetings with me where every person from each field were there to fill me in on her progress. They called me when there was issues or when she was doing well..I never have issues with this home or staff..and I will always suggest this place for any rehab or long term care for loved ones as long as they keep the staff they have now..I am so appreciative of every single person in this place who cared for my grandmother..I'm so grateful for them..even when there was an issue they dealt with it quickly and properly..without blame on a patient or family member..it was a relief I never felt at other homes. it might be a bit of a drive if u live in Zuni or Gallup but it's worth it if u want ur loved one to be cared for like u would care for them❤️.. thanks again to everyone at Grants wellness and rehab..I can't thank u all enough for the amazing care you have given to my grandmother and the stress y'all have taken off my shoulders so I could bring her home without worry after surgeries and illnesses..I would've been so lost and overwhelmed dealing with any other home esp Gallup..so I'm beyond grateful..❤️ they're all so kind and pleasant to talk to that it made it easy to trust my grandma with them..(I don't trust anyone to care for my grandma except me) so for me to allow trust of strangers shows they're worthy ❤️

Ivonn

Dec 2025

via Google

Horrible place to work they refuse to pay agency cna in retaliation for horrible lazy nurses. The DON and HR keep reports of retaliation from the administrator never work here!

S S

Mar 2024

via Google

This place is a JOKE, I had a family member put in this facility from the doctor. They never took care of him nor did the job that they get paid for. Unfortunately due to the lack of care he did pass away. I called today to get some information that was needed and was really disrespected by the employee on the phone. Wouldn't give me her name at all. Just a response of 'GOOD DAY'. I really feel sorry for the family's that have to keep their loved ones in there.. I give them a flat ZERO, and will definitely take this further!!

Linda Baggett

Mar 2024

via Google

I urge you empathetically not to leave your loved one in the care of this facility. They are vastly understaffed for the amount of patients in residence and the quality of care is so poor that it borders on abusive, and without a doubt neglectful.

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Government Inspection History

7 inspection visits in the last three years, 45 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 1, 2026Health Complaint2 citations
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionDeficient, Provider has no plan of correction

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionDeficient, Provider has no plan of correction

Jan 22, 2026Health Complaint3 citations
  • Ensure each resident receives an accurate assessment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 11, 2026

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 11, 2026

  • Provide appropriate foot care.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 11, 2026

Nov 18, 2025Health Standard5 citations
  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 28, 2026

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2026

  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2026

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2026

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 28, 2026

Jul 12, 2024Fire Safety StandardHealth Standard14 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 9, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 9, 2024

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 9, 2024

  • Keep all essential equipment working safely.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 8, 2024

  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 9, 2024

  • Have simulated fire drills held at unexpected times.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 9, 2024

  • Reasonably accommodate the needs and preferences of each resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 8, 2024

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 8, 2024

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 9, 2024

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 9, 2024

  • Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 9, 2024

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Aug 9, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 8, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 8, 2024

Jan 24, 2024Health Complaint2 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Feb 15, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 15, 2024

Mar 20, 2023Fire Safety StandardHealth Standard16 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity J of L: immediate jeopardy, isolatedCorrected May 4, 2023

  • Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 4, 2023

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 27, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 4, 2023

  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 4, 2023

  • Implement a program that monitors antibiotic use.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 4, 2023

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 4, 2023

  • Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 4, 2023

  • Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 4, 2023

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 27, 2023

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 4, 2023

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 4, 2023

  • Ensure medication error rates are not 5 percent or greater.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 4, 2023

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 4, 2023

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 4, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 4, 2023

Feb 25, 2022Fire Safety Standard3 citations
  • Address patient/client population and determine types of services needed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 28, 2022

  • Provide a means of sharing information on occupancy/needs.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 28, 2022

  • Have power receptacles that are properly grounded.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 28, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Good Samaritan Society-Grants offer?

Good Samaritan Society-Grants offers Skilled Nursing / Long Term Care.

Where is Good Samaritan Society-Grants located?

Good Samaritan Society-Grants is located at 840 Lobo Canyon Road in Grants, New Mexico.

What do families say about Good Samaritan Society-Grants?

Reviews for Good Samaritan Society-Grants are sharply divided: some families describe attentive, well-coordinated care with regular updates from staff, while others report serious neglect, understaffing, and poor communication. Staff reviews also point to internal management and pay issues.

How did Good Samaritan Society-Grants do on recent health and safety inspections?

Good Samaritan Society-Grants had 7 government inspection visits in the last three years, with 45 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Good Samaritan Society-Grants?

Submit the Request Information form on this page to connect with Good Samaritan Society-Grants and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Good Samaritan Society-Grants? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

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Prefer to stay home?

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