MyLivingChoice

Golden Pacific

1151 Harbor Bay Parkway, Suite 201a

3(4 ratings)· Alameda average: 4.1

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Quick Facts

Medicare quality
3.5 of 5 stars

Home Health Compare

Medicare certified
Since 2012
Operator
Nonprofit agency, Medicare certified since 2012
Therapy at home
Physical, occupational, and speech therapy delivered in the home
Medicare quality rating
3.5 out of 5 stars from Medicare

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Golden Pacific is a nonprofit, Medicare-certified home health agency in Alameda with mixed feedback from a small number of Google reviews. Two reviewers praised punctual, kind, professional therapists and nurses, while two others reported unprofessional service and missed visits.

What reviewers praise

  • Therapists and nurses described as punctual and friendly
  • Physical therapy at home praised as thorough
  • Supervisors and staff described as professional
  • Medicare rates patient care 3.5 out of 5
  • Offers nursing, PT, OT, speech therapy, and social services

What reviewers flag

  • One report of missed visits for 4 days without notice
  • One report of wound vac changes happening less often than ordered
  • One report of staffing request ignored, male nurses sent despite female-only request
  • Only 4 Google reviews, with a 3 average, so feedback is limited
  • No published pricing

AI-generated from reviews and community data.

Golden Pacific is a home health agency serving Alameda, California offering Home Health. Families rate it 3.0 out of 5 across 4 reviews.

About Golden Pacific

Golden Pacific is a Medicare-certified home health agency serving Alameda, CA and has been Medicare certified since 2012. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is a nonprofit organization.

Medicare rates the quality of patient care at Golden Pacific 3.5 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.

Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.

Types of Care at Golden Pacific

Home Health

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Reviews of Golden Pacific

3overall · 4 ratings combined

3★ on Google (4)

Write a review

Jesse Lorber

Jul 2026

via Google ↗ · Report

Don't have these people for home health. My sister in law had them and they were told only female nurses could come because of a bad experience with ace home health.and the first two visits the sent male nurses. Then they dropped us without even telling us they just didn't show up or call for 4 days. When i finally got ahold of them they lied and said they needed to verify something with the doctor. She was suppose to have her bandage and wound vac changed 3x a week. We were lucky if they came 2x a week. The 4 days her leg didn't get changed made it worseIf the had negative stars i would of put negative stars.

Terri Broadnax

May 2026

via Google ↗ · Report

I had a great experience with Golden Pacific. My physical therapist Aliah Nurse Rachel and Supervisors Jennifer and Brian all were Professional, experienced, always on time and polite. All of which at very important to me when bringing someone into your home. I’d like to give a big Thanks to Golden Pacific for all that you do and have done.

Danielle Mazer

Jan 2026

via Google ↗ · Report

Ali has been so helpful! She has come to help me, always on time, always friendly. Recommend this service to anyone who needs physical therapy at home. Very thorough. Very kind. Thank you

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By submitting, you're okay with us and Golden Pacific reaching out by phone, email or text.Always free for families. You choose which agencies hear from you, and we never rank agencies by what they pay us. An agency we introduce you to pays us a flat fee for the introduction, whether or not you hire them, never you. Those agreements are our only tie to the agencies we list. If an agency stops meeting our qualifications, for example its licence lapses, we stop listing it as an option. How we work · FAQ

Medicare Quality of Care

Golden Pacific is a Medicare-certified home health agency (certified since 2012). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

3.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

3.0 / 5 patient survey rating

  • Would definitely recommend the agency72%US 79%
  • Rated their overall care 9 or 10 out of 1070%US 85%
  • Care was given in a professional way83%US 89%
  • The team communicated well82%US 86%
  • The team discussed medicines, pain and home safety82%US 82%

69 completed patient surveys, 11% response rate.

Hospital outcomes

  • Discharged to the community87%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)8%US 11%Better than

How patients did

  • Care started within 2 days of referral100%US 94%
  • Patients got better at walking or moving around88%US 83%
  • Patients got better at getting in and out of bed88%US 83%
  • Patients got better at bathing86%US 86%
  • Patients' breathing improved93%US 85%
  • Patients got better at taking medications correctly88%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations74%US 61%

Service area

Golden Pacific reports serving 61 ZIP codes, including Oakland, Berkeley, Fremont, Hayward, San Francisco, San Leandro, Alameda, Castro Valley, Danville, Livermore and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 059441. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Golden Pacific offer?

Golden Pacific offers Home Health.

Where is Golden Pacific located?

Golden Pacific is located at 1151 Harbor Bay Parkway, Suite 201a in Alameda, California.

What do families say about Golden Pacific?

Golden Pacific carries a 3.0 out of 5 rating from 4 Google reviews. Two reviewers praised punctual, kind, professional therapists and nurses, while two others reported unprofessional service and missed visits. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Golden Pacific?

Yes. Golden Pacific is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.5 out of 5 stars.

Do I need a referral to use Golden Pacific?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Golden Pacific?

Submit the Request Information form on this page, or contact Golden Pacific directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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