MyLivingChoice

Gold City Convalescent

222 Moore Drive

3.1(31 ratings)· Dahlonega average: 4

Gold City Convalescent, photo 1

Quick Facts

Total units
102
Medicare rating
1 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
102

What Families Think

Reviews for Gold City Convalescent are sharply mixed, with a Google rating around 3.1 from 31 reviews. Several reviewers describe serious lapses in basic care such as missed medications, neglected wounds, and pest problems, while a couple of more recent reviews describe noticeable improvements in staff responsiveness, cleanliness, and food quality.

The Good

  • Recent reviewer noted improved cleanliness and no nursing-home odor
  • One reviewer said food quality and weight gain improved
  • Some staff described as caring and dedicated despite low pay
  • Therapy department praised for helping a resident's progress

The Bad

  • Multiple reports of missed medications and neglected wound care
  • Multiple reports of bed bug, lice, and roach outbreaks
  • Several reviewers cite low CNA-to-patient ratios and neglect
  • Reports of high staff turnover and unprofessional shortcuts
  • One report of theft and billing for services not provided

AI-generated from reviews and community data.

Gold City Convalescent is a senior living community in Dahlonega, Georgia offering Skilled Nursing / Long Term Care. Families rate it 3.1 out of 5 across 31 reviews.

About Gold City Convalescent

Gold City Convalescent is a skilled nursing / long term care community in Dahlonega, Georgia. The community is licensed for up to 102 residents.

Families rate Gold City Convalescent 3.2 out of 5 based on 30 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Gold City Convalescent

Skilled Nursing / Long Term Care

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Reviews of Gold City Convalescent

3.1overall · 31 ratings combined

3.1★ on Google (31)

Ann Bennington

May 2026

via Google

My mother was previously a resident at this facility. Now my sister resides there. We are in the process of getting another family friend admitted. I know that this facility has overall had a bad reputation locally. However, I have been able to witness the changes made over the last couple of years so I feel like I can give an accurate account of how it has improved. I know there have been new supervisors and management in the past. I personally did not see many changes during those times. However, the employees and management team currently running this facility are phenomenal! Here are the positive changes I have noticed: 1. Employees and staff are easily accessible. Previously, it was difficult to find anyone at times. Everyone is so friendly, approachable, helpful, and kind. 2. Nurses are dependable and knowledgeable. Staff is consistent and everyone seems to be on the same page with the care they provide and information given. 3. Cleanliness! The facility does not have a typical nursing home 'smell.' I always see housekeeping on the halls throughout the day. 4. Food quality is amazing! My sister actually enjoys meals now and has gained weight! (we wanted her to). I know that every nursing home has their hiccups. I have been in several with various family/friends. But this facility really seems to have made positive changes that I had to write a review, which I typically do not do. But their hard work deserves the praise. And I hope the community sees the changes made and takes note to give praise where it is due.

Cody Evans

Nov 2025

via Google

Every nursing facility has its hardships the people that work directly with the residents at Gold City care and try hard for the most part you will always have Kit Kat employees that are always in break but the ones that care do so with their heart they are not just there for money because we don't make any in this line of work. Is it perfect no but I haven't seen a long term care facility that is

Emily Sue

Mar 2025

via Google

Do not place a loved one in this facility. Medications will not be given , wound care will not be provided (wounds not even being washed, just wrapped in plastic for months), the meals provided will be infrequent and will not meet dietary restrictions, the maintenance requests ignored, theft on multiple occasions, and even a simple act of changing sheets will not occur, but insurance will be billed for every service that will never be provided. We were there through all of it, imagine what happens to the residents that don’t have people coming in to look after them. Listen to the rumors you thought were exaggerations. Read the reviews from the former staff. There is one nurse that tried tirelessly to help, but she cannot be everywhere all of the time. The administration is absolutely horrible. None of this is an exaggeration. I can and will provide documentation of every issue that occurred inclusive of photos. Pray that this place is shut down.

vendettaray

Mar 2025

via Google

This is by far the worst facility i’ve ever stepped foot in. Food , meds , and supplies are extremely late if not completely inaccessible. Staff and nurses lack compassion. More than half the beds / remotes don’t work. They’ve also had several lice , roach , and bed bug out breaks. Turn over rate is through the roof. I’ve watched staff cover up falls , meds that are docked as passed but in fact not , facility take unprofessional short cuts. Also one of the worst facilities with cna to patient ratio , obviously resulting in patient neglect. The food is absolutely disgusting, 1-2 hours late and so repulsive i’ve watched many patients loose weight from not wanting to eat it. The drama here is equivalent to zeus tv if not worse. The bald dinosaur sonia nurse is a bully , too old to be arguing with !

smith jones

Mar 2025

via Google

This is by far the worst facility i’ve ever stepped foot in. Food , meds , and supplies are extremely late if not completely inaccessible. Staff and nurses lack compassion. More than half the beds / remotes don’t work. They’ve also had several lice , roach , and bed bug out breaks. Turn over rate is through the roof. I’ve watched staff cover up falls , meds that are docked as passed but in fact not , facility take unprofessional short cuts. Also one of the worst facilities with cna to patient ratio , obviously resulting in patient neglect. The food is absolutely disgusting, 1-2 hours late and so repulsive i’ve watched many patients loose weight from not wanting to eat it. The drama here is equivalent to zeus tv if not worse. The bald dinosaur sonia nurse is a bully , too old to be arguing with !

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Government Inspection History

5 inspection visits in the last three years, 40 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Feb 5, 2026Health Complaint2 citations
  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 23, 2026

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 23, 2026

Sep 28, 2025Fire Safety StandardHealth Standard5 citations
  • Have restrictions on the use of portable space heaters.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 25, 2025

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 25, 2025

  • Install a fire alarm system that can be heard throughout the facility.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 25, 2025

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 25, 2025

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 25, 2025

Aug 27, 2025Health Complaint3 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 3, 2025

  • Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 3, 2025

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 3, 2025

Aug 28, 2024Fire Safety StandardHealth ComplaintHealth Standard18 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 10, 2024

  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Oct 10, 2024

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 30, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 30, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 10, 2024

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Oct 10, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2024

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2024

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2024

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 10, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 10, 2024

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Oct 10, 2024

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2024

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2024

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2024

  • Construct fire resistant interior walls.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2024

  • Post nurse staffing information every day.

    Severity C of L: potential for minimal harm, widespreadCorrected Oct 10, 2024

Feb 2, 2023Fire Safety StandardHealth Standard12 citations
  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 23, 2023

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 23, 2023

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 23, 2023

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 23, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 23, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 23, 2023

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 23, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 23, 2023

  • Keep aisles, corridors, and exits free of obstruction in case of emergency.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 23, 2023

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 23, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 23, 2023

  • Install corridor and hallway doors that block smoke.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 23, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Gold City Convalescent offer?

Gold City Convalescent offers Skilled Nursing / Long Term Care.

Where is Gold City Convalescent located?

Gold City Convalescent is located at 222 Moore Drive in Dahlonega, Georgia.

What do families say about Gold City Convalescent?

Reviews for Gold City Convalescent are sharply mixed, with a Google rating around 3.1 from 31 reviews. Several reviewers describe serious lapses in basic care such as missed medications, neglected wounds, and pest problems, while a couple of more recent reviews describe noticeable improvements in staff responsiveness, cleanliness, and food quality.

How did Gold City Convalescent do on recent health and safety inspections?

Gold City Convalescent had 5 government inspection visits in the last three years, with 40 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Gold City Convalescent?

Submit the Request Information form on this page to connect with Gold City Convalescent and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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